Phan Tuan MD

I wish to give this place no stars!!! My mom has been a patient here for the past 14 years. They gave her a prescription drug called Gabapentin, the side effect that it has far out weights any benefit that it gives. After prescribing this for her for 14 years they never once took notice to her extreme side effects but kept her on it. This place is malpractice stay away! Better yet transfer and find a doctor who actually knows what they’re doing, God knows how this clinic manages to stay open. What the fuck.

My parents are patients here and I was hoping things weren’t as bad as I imagined, but since this past weekend, I know things are bad. She was having some heart symptoms and we had to struggle to get an appointment that day. When they finally agreed to let her walk-​in for care, they just took her blood pressure and her pulse and gave her a prescription for a medicine similar to the one she already had at home, which she already took and gave her no relief. He never examined her heart or lungs or performed an EKG (baseline things he could’ve done for her symptomatic rapid heart rate). We are changing doctors NOW.

NEVER go here. The wait if FOREVER and yes I agree with everything else the previous reviewers mentioned — there is no privacy in the office AT ALL a direct violation of HIPPAA. They ask why you’re there in the front desk in front of everyone… HELLO… why the hell would I wait an hour to be seen? just for chuckles?
Dr Tuan himself is horrible. He barely even looks at you. He walks in and only allows you to speak maybe half a sentence then mumbles something and prescribes you Amoxicillin & Cheratussin — same thing to every patient. I worked at the pharmacy next door and they even have a copy of the short list of medications he’ll prescribe. And he’ll only prescribe from that list!!! It’s the same list that is covered through Medi-​Cal. But it doesn’t even matter if you have Medi-​Cal or not, he’ll prescribe from the list because it’s convenient for them.
His wife is probably worst. She sits in the front and physically hands you the prescription before you leave. But not without a couple of comments (loud comments that everyone can hear) like: «Don’t drink milk». She says that to EVERYONE!!! This women has a personal vendetta against milk or something.
NEVER GO HERE!!! I understand that it can be convenient for low income families because he does cater to Medi-​Cal patients, but if you’re not then DON’T.

This is the WORST doctor’s office in all of San Jose! I will never ever come back to this stupid place again.
The wait is forever, even if you have an appointment. Its feels like all the Vietnamese people in San Jose comes here.
The staff is extremely RUDE and none of them speak English well. I hate all the workers! I never been treated so horrible in my life ! I’m Vietnamese but that doesn’t mean I speak it but I do understand when they talk shit right in front of me. This is America learn some English, especially for a doctor’s office. The workers here should also learn some manners… do not yell back and argue with patients !