Pizza Jacks

We always come to this place. Very friendly venue. Food is always on point. Fishermans Net is my absolute favorite. Delicious. I definitely recommend this place.

They serve both Mexican and Italian food? I’m already skeptical…
THE GOOD
Friendly, casual, family atmosphere.
Our waitress.
Free wifi.
Multiple large screen televisions.
Tortilla chips.
Salsa with just the right amount of heat.
The hottest grilled jalapeño I’ve had in a long time…
THE BAD
Carnitas are cooked well but underseasoned.
My salad and blue cheese dressing is watery, probably because it wasn’t drained properly.
Ravioli is tasteless along with the meat sauce.
Meatballs are okay but again underseasoned.
A bit expensive for the food quality.
Ventilation system is not working properly because now I smell like a large walking carnita.
The hottest grilled jalapeño I’ve had in a long time…
OBSERVATIONS
I notice they have a full bar and a large alcoholic menu.
Maybe the food tastes better if you’re a bit inebriated.
Perhaps we should have ordered a pizza instead.
Lots of families here.

First time here after meeting a friend from San Jose for dinner. Upon first impressions, it’s a very hole-​in-​the-​wall type place. Our group ordered two plates of hot wings and two large pizzas. The hot wings were really tiny and they gave us about 8 on a large plate of sauce. The pizzas, however, were pretty large and was really good! The cheese is the really melty kind that I love and the crust is also very good. Their staff is also very friendly!

Dirty!!! pizza okay! Found a roach in the restroom and while eating found another one on top of the counter. That was our last time.

I’ve been enjoying their pizza since I was a kid. Every bite has been just as delicious as the first bite.
They could use a slight makeover but 9 out of 10 times I order takeout.

good pizza but did not offer free drink in meal

Don’t get the clams. 3 family members have food poisoning because of them! Nice little spot on San Carlos, pizza is great don’t get me wrong. But just don’t get the clams.

Love pizza this is the spot! Not only do they have a great selection but the everything is hand made you should try the Combo or Mexican Pizza! Open until 10:30. Their staff is very friendly!

Pizza was greasy. Couldnt wipe the grease off. Was floppy & gross too expensive for crappy food

Pizza is good but service is horrible… I’ve been coming to this place for the past 5 years but the past 3 times I’ve experienced the worst service of my life… This last time I was waiting for an hour in a half for them to bring me the wrong pizza. If it would’ve been my husband and I it wouldn’t have been such a big deal, but we had our daughters and they were starving… Just don’t go!

Came here with nephews and cousins at 9pm and both ladies waiters were rushing us cause supposedly the cookers. In the back said that we needed to hurry cause they were going to close the kitchen. 30mins and they are rushing customers. Plus bith ladies are making faces very rude. Last time i come and i dont recommend.

Love Pizza Jacks!!! I can’t think of a single item on the menu that disappointed me. The pizza is to die for, the tacos are very tasty and they give you a good amount of meat. All the Italian dishes were also very good. The owners seem to be very nice people and try to get to know their customers. Their personalities are very genuine. The last time I was there, they went around and offered free shots to the tables. Very sweet! I ordered a piña colada which was SOOOOO GOOD, it seriously is the perfect summer beverage. If you like spicy food, the chips and salsa is a MUST. I wish I could eat it by the spoon fulls. The atmosphere is fun and lively.

Really good pizza: crust, cheese ratio and quality of toppings. It was weird and great getting chips and salsa. Free shot and nice folks

It’s been years since I’ve been here. I wrote a review and it’s no longer posted so I am re-​posting a review.
Hole in the wall
Friendly staff
Here for pizza– good dough/​sauce
They have more then one location
Since my last visit I have discovered many more pizza joints closer to where I reside currently so I haven’t had reason to return.

Sort Version:
They claim to have «The best Italian and Mexican food in San Jose», but the truth is that they’re a hole in the wall that charges Santana Row prices for below average food
Extended Version:
Large Combination Pizza ($ 20.95) — 3 stars
— The pizza was good, but not worth what they charge for it. The website and to-​go menu say it’s $ 17.95, the restaurant menu says $ 18.95, but they actually charge $ 20.95. If you’re spending that much on a pizza, go to Jake’s, Round Table, or Paxti’s
Meatball Sandwich ($ 8.95) — 3 stars
— Garlic bread, melted cheese, and broken up meatballs w/​a side of «Crispy French Fries» (2 ½ stars)
— Even though it tasted decent, there’s no reason for you to come here for a meatball sandwich if Paradiso (down the street) is open. This is about at the same level as a meatball sandwich from Subway
Nachos w/​Carne Asada ($ 9.95) — 3 stars
— The nachos are overpriced, and the sour cream tasted like it had started to go bad, but the Carne Asada (4 stars!) was surprisingly some of the best carne asada I’ve had in a while. Still wouldn’t get this again though
What’s Disappointing (1 – 2 ½ stars)?
Side of French Fries ($ 3.95) — 2 ½ stars
— It takes a lot for me to rank fries under 3 stars, and I usually appreciate a place where I can get a side of fries w/​my pizza or Mexican food, but these fries just don’t cut it
Beef Chimichanga Plate ($ 10.95) — 2 ½ stars
— The Chimichanga was a lot smaller than I expected, and didn’t taste bad, but wasn’t good enough to get again. It comes w/​a side of Beans (2 ½ stars) that were a little watery, and Rice (2 ½ stars) that was forgettable. What surprised me here was that this is the first place that I’ve been to that’ll give you free chips and salsa if you dine in, but not if you order the same thing to go
Spaghetti Ravioli Dinner w/​Meat Sauce (and Meatballs) ($ 12.95) — 2 stars
— The to-​go menu has this for $ 11.95, but they’ve upped their price to what Maggiano’s charges for their spaghetti w/​meatball. The dinner portion comes w/​two meatballs (2 stars) that hopefully taste better and are not usually as undercooked as the ones they gave me, a tiny Salad (2 stars) with enough garlic in it’s croutons to make sure you don’t kiss anyone for the rest of the day, and some Garlic Bread (3 stars) that turned out to be the only good part of the meal.
— The Cheese Ravioli (2 stars) and Spaghetti (2 stars) were both undercooked and still a little hard, and the meatballs were both undercooked and really pink in the middle, and the watery Meat Sauce (2 stars) barely had any meat in it
— If you’re still interested in getting this after what you’ve read, ask them to wrap your to-​go box w/​plastic wrap… trust me
Lasagna Dinner ($ 10.95) — 2 stars
— Overpriced Lasagna that has their meat sauce and pepperoni in it, and it comes w/​a salad and garlic bread. Just like the ravioli and spaghetti, some of the lasagna noodles were really undercooked. Maybe it’s time to switch things up and take pasta off of the menu… or learn proper boiling time
Misc.
— Service is always friendly (one time the boss offered me chips and salsa while I waited for my pick-​up order)
— Almost everything is very overpriced
— The restaurant is very dimly lit, and looks clean, but sometimes it has a funny smell, like a dirty bar after a busy weekend, and the bathroom definitely needs a deep cleaning
— There are a few flat screens throughout the restaurant playing the football games

I love this place we went to celebrate my brothers birthday there last night there was about 20 or more of us. They were very accommodating and very friendly we loved the pizza and the appetizers and the service we are planning on going back this is a old building and does need some remodeling here and there other than that it was we had a great time.

I absolutely love their pizza. Why give them a 2 star if you love their pizza you ask… simply because I’ve gotten food poisoning from here on 2 occasions, those being the only 2 times I’ve been here. My buddy and I stopped for beer and pizza and was quite impressed until that night. We got both got sick around midnight until the afternoon. We thought to ourselves that maybe it was the Mexican food we had for lunch. So we decided to come try it again a month later. The same thing happened again! How they stay in business, I do not know. Damn tasty pizza but at what cost?!! So disappointed because I would love to eat here again without the sickness…

I LOVE THIS PLACE. It is kind of a hole in the wall and I was pretty skeptical before eating here. Its one of those spots that you don’t wanna judge by its cover. I have become a regular!!! It is a really good spot to go with a bigger group of people. My favorite things to order are definitely enchiladas, CHIPS AND SALSA, pizza and pretty much every alcoholic drink they offer. I have also never had an issue with the service although they can be a little bit faster. The food easily makes up for the speed of service.
YUMYUMYUM. I wish they had one in San Diego. :(

ATTENTION EVERYONE!!! BE AWARE OF THIS RESTAURANT!!!
I cannot believe my eyes I saw rodent droppings inside of the restaurant where customers sit.
Btw soda tastes horrible!!!
This restaurant is sooo dirty but yet the food taste sooo good. But please BE AWARE DO NOT EAT HERE!!!
This place is filthy and am sure there must be lots of rodents if this restaurant were to have a basement since by looking at the structure looks to me like it was built in the 1940’s.

Horrible service for mediocre food. It took 50 min for a small pizza and nachos. When I followed up in my order, they quickly brought my pizza and nachos out within seconds. The business was not that busy to have waited so long.
When my nachos came out, they were badly burnt as if it were sitting under the heat lamp for too long so I kicked it back for a replacement. After waiting yet another 20 min, I followed up with the server and once again I got it within seconds. The server have me a bad attitude & I got a dirty look from the cook. They were mad at ME for not getting a simple order right the first time? Not to mention all they did was remove the burnt chips and returned the nachos back to me as a much smaller serving.
I am never coming back. There are much better pizza joints than Jacks. Big time fail.