Royal Electronics

This guy is full of shit. Said he would give free install along with other false promises. Ended up forgetting what his dumb as promised and charging me an arm and a leg. Stay away from this place.

do not go to this place. use cheap stuff, over charging for everything your system will go too shit. would give zero stars but won’t let me!

I really hope I could leave 0 stars on Unilocal!PLEASE, DO NOT GIVE THIS ASSHOLE OWNER YOUR TIME, MONEY OR BUSINESS. BEWARE! Came here because of the cheap prices, obviously worst mistake ever. Brought my brand new truck in for a stereo installation was charged hundreds of dollars up front and waited for about 4 – 5 hours. Turns out my truck doesn’t want to start now… And the piece of shit owner did not want to take responsibility. Just like the other reviews here, he tries to blame everything on YOU, the customer. These people are not certified, they do not know what they are doing. This shop should be closed. I will do anything I can to prevent other people from getting ripped off and getting the absolute worst customer service. I hope I would’ve checked Unilocal before walking in to this place. Lesson learned. Let’s do what we can to warn people about this place.

The guy is horrible. Charged me 200 for work he didnt even do. I confronted him about it, and he acts like he dont know what im talkin about. Royal Douchebags…

PLEASE READ!!!
Before you buy here, do your research! Most of what they sell here can be bought at Best Buy or online for less the price and a return policy.
This place will rip u off. I read the Unilocal reviews and thought these people were just upset cause they couldn’t return their goods. This guy will give you store credit but will take 50% off the original sale. He sells you something and you think your getting a good deal but its still higher then Best Buy or online. Don’t buy here. hes a rip off. I bought 10inch subs $ 50 more each then amazon. Never again!

PLEASE DO NOT TAKE YOUR CAR HERE!
I had this place install 4 new Kickers 6.5, New kicker amp, amp kit w/​wiring kit, equalizer (from their shop) and my own JL amp and woofer. I must of went back there 4 times because the amp kept over heating, shutting off and wires kept popping out from the amp because of carelessness work. The owner of the place kept saying it’s my battery but my car is brand new with less than 2K miles. The owner told the other people not to help me until I buy his $ 270 battery that’s normally $ 200 and he charged me $ 80 to have it installed. This did not change anything, the amp kept shutting off. They ended up giving me a cheaper amp (Lighting Audio) and told me not to come back. Now my 2015 Mustang sounds worst than stock with a loud buzzing sound. I have parts from the 6.5 speakers hanging (not secured) and the battery they sold me burnt the fuse holder box and melted the wiring so now my audio doesn’t work, no power.
These people do not know what they are doing and it seems all of his amps and speakers are refurbished.
The 4 times I have been there I must of seen 12 people return with issues from the install and bad stereo equipment.
Now I am taking my car to Best Buy and have them re-​do everything before a fire starts. I also have broken clips on my door panels and side panels.
I am very upset but what can I do. I am not going to argue with the guy because he will call the cops. I am just taking my lost and warning other people not to do business with this shop. The installers are not certified, they don’t know what they are doing and I will never go back there again.
Never again!!!
Update to reply below:
Your shop is and employees are a joke. You sell refurbish junk and I can only go there to get your mistakes taken care so many times. Enough is enough.
If you want a better rating then hire people who actually know what their doing and stop selling refurbish kicker merchandise or at least let your customers know your selling refurbish items.
My best advise to the manager is close down your shop and continue to sell at the San Jose Flea Market.

As a birthday present I was getting an alarm installed. Offered a better deal once I came in the next day. I got the «best deal» «jus for chu, no tax» I only had a certain amount. Roy offered me the unlock n lock with controler then all other detail once I have the remaining amount.
Installed same day, evrything was okay. Till I had to unlock my car to get to work at 6 am. my car alarm goes off. This is not once but evrytime I unlock my car. I called and he yells at me to come in thursday.. . Bc «I hab appointment» my brother has spent more then 10 000 as well as my cusin 5000.
I will not be treated this way. Worst service, Roy is a crappy person. If yu like to be treated like a rock, this is yur place.
My advise as a manager, Roy. If you do not like what yu do and you hate people, like yu said in yur native language. You should really try working into a field where yu advance the most, or atleast advance. I will not be coming in. Thank you for your «non taxed» items

I wouldn’t even rate this a star. Very bad service and the guy is very rude. One day I went in to get a simple alarm system and he showed me various ones, he told me to come another day to have more options and he would give me a deal. So I went back the day he told me and asked do you remember me from 3 days ago he said «no» so I explained to him why I came back and he told me «don’t tell me about the other day tell me about now» than I told him what other options were there and his like «if you didn’t come for that than just get this» so he was very rude and doesn’t know how to run a customer. If the customer asks to see more options to purchase why not he could of made more money but I guess not. Overall not worth and very rude. Even though the prices are cheap it’s not worth it. There are many places out there with quality work and for the same price.

Have had it with this guys they very rude especially the owner total rip off he threats to call the police once u expose him with his shortcuts total scum

This place is a scam. Came for work agreed on a price and paid a deposit he’s increased price when we came to do the work we decided we didn’t want the work. Now he won’t give us our car back even though he has our deposit. That’s what a deposit is for. You keep it if we change our mind. This guy is RUDE. Yelling at a customer. I would NEVER recommend this place to anyone.

So I asked for limo black tint on new 2013Tahoe. I asked for Passenger and driver side a little lighter to avoid tickets or getting pulled over. They got it right but the edges looked horrible. Looked like a 2yr old cut it with scissors. So I went back. The guy told me he will get the guy to do it over but it’s my fault they were messed up cuz I opened the windows. I never drove the vehicle. So they did them again but this time light tint all around. $ 400 bucks for the wrong tint, and I get blamed for the shitty job.
We also got 4 head rest t. vs it was the cheapest quote but the quality is real poor. You can’t listen to the movies through the stereo unless u have good reception. And you can’t control earphone volume on individual t.vs. not worth it.

The guy that works here is a straight asshole! He threatened to have me towed for stopping in the lot !

complete shit!!! i want my money back

These guys did a great job on my double Cab Tundra! Took out my huge box and did a great custom under seat set up so that I can actually use all 3 back seats now. Also the price was very competitive. I decided to write this review because recently I had a problem with the deck not turning on and the owner took care of the problem no charge. I am happy with the warranty that royal stands behind and will be coming back for my other car.

Ripped-​off !!! Got my car alarm installed there first they show me better one but when I picked up my car turn out the alarm was crappie one looks and feels cheap can’t believe I paid 2 bills 4 it.

They suck! Ripped me off for a Dual radio for $ 300 and not even more than a year it broked! Charging me a service fee and already offered to get a new one. Do not go here.

This place sucks big time!!! I bought a dual radio and they installed it, now its not working not even a year yet!!! Went back to this place and they won’t help me even a bit!!! The owner is an a**hole!!! Don’t come near this place!!!

Worst customer service I’ve had in years. Guy offers to install my stereo deck for a good price so I go ahead with it. I then I ask a question about the possibility of having it automatically dimmed when I turn my headlights on at night. Guy gives me a technical answer that was difficult to understand and next thing I know he was yelling as the mechanic to stop working on my car.
I tell them I will do more research to see if it’s actually possible to have my deck stereo automatically dimmed. Then I tell them I will be back and repeated the quote they gave me. The quote then went from $ 60 to $ 95 in the span of 5 minutes. Guy says to me «$ 60 when not busy, $ 95 when busy… for you $ 95!!». I was the only customer there!
What was that about? Worst customer service ever!

I got a new radio as a gift and needed it installed the same day because I was leaving town. Even though they were able to fit me in that day, the service was horrible. When I talked to the guy in the store he said he would check all of my speakers to make sure they were all working before they gave my car back to me. They asked for my number so that they could call me when my car was ready.
They never called me, left a huge mess in my car (with empty containers, little pieces on my car floor, plastic baggies from my stereo box etc.), and they never checked my speakers after installing my radio because I had to come back the next day… they forgot to wire the whole left side of my car speakers so i couldn’t hear anything from that side.
When I came back the next day to take care of this problem, the guy tried to argue with me that it wasn’t their fault and that my speakers were broken before that. After much arguing, he finally agreed to just take a look to try to prove me wrong. He was wrong and they fixed begrudgingly. Not going back there again.

2^nd time taking my car here for car audio work.
I bought a Pioneer radio off Ebay and had these guys install it. I also had them put in 4 kicker speakers in my car. They gave me a really good price for everything and the service was quick!!!
My system sounds clear as day and gets nice and loud with no distortion!
Thanks Royal!!!