Big, big thank you to James at this store. I’d been looking everywhere for a pair of converse Ina certain color for our wedding. I spotted them at another shoe palace, but they didn’t have them in my size. I stumbled upon his store and he called the other location to get the sku number and hunted the pair down for me! Great customer service! Thanks so much!
Julia J.
Évaluation du lieu : 4 Santa Clara, CA
Im not sure what all the negative reviews are all about, but I did notice they are from years ago, so here is my 2 cents from my visit last night. Packed… and only 2 workers getting shoes. There was another guy behind the counter looking busy, but basically not doing anything. Someone actually approached him and asked for help, and he helped… he probably should have been the one doing the approaching though. Im sure he was the manager… seemed to have a «above everyone» attitude. He was a larger Asian guy… so guy, if you’re reading this, help out when your floor staff need help. I was helped by a young girl… she was very sweet and went all out to make sure my sons shoes were the perfect fit. She even made small talk with my 7 year old while lacing him up. Asked about school & sports(baseball, since he actually just got out of practice and came in wearing his cleats). Anyway, very nice selection of all sorts of shoes… Nike, Adidas, Vans, Converse, and even PF Flyers. I am a fan of free standing stores versus mall stores. I would much rather come here than go to Valley Fair which is right up the street. In and out and done. Definitely would come back.
Dorothy G.
Évaluation du lieu : 4 Sunnyvale, CA
They carry several different brands but they have a great selection of Converse in adult’s and children’s sizes. They come in every color of the rainbow in this place. I didn’t think the sales people were too pushy. In fact, one was sitting there playing with his phone the whole time and the other guy was staying busy tidying up the shoe walls. I don’t know why the review said that there’s only two styles of shoes there. That’s an inaccurate description.
Micheal C.
Évaluation du lieu : 1 San Jose, CA
You gangster wannabes can take your condescending attitudes and shove them you know where! If you must shop Shoe Place, you’ll have a much better experience at the Blossom Hill location. They still act thuggesh, but they’re at least respectful sales people.
Chris S.
Évaluation du lieu : 3 San Francisco, CA
Read the reviews but was in a pinch for some new chucks. Walked in, said my piece, and walked out 8 minutes later with my shoes. Location is sketch. Guys who worked there tried to push some other shoes and sprays on me(but I fended them off because I was forewarned by my Unilocal brethren). Prices were what you find at the mall. I say go elsewhere if you want service(and even selection). It is just sort of a random place
Sharon T.
Évaluation du lieu : 3 Santa Clara, CA
It always trips me out how ambitious young kids are now-a-days with making their hustle. You’ll get a heavy dose of that when you walk through the doors and get hounded by money hungry kids trying to stay on point in front of their boss… no joke! The bf bravely tried to buy something for me on his own,(god, bless his sweet soul…), but struck out once again because he can’t manage to pin-point my taste after two years of being together. I won’t fault him for that. He made a good attempt by bringing me home a pair of SB dunks when all I really wanted was a pair of running shoes. When I told him I was going to exchange them, he held up a pair of white socks that were haphazardly thrown into the box and said, «At least I got you a free pair of socks!» — Yeah… «…now, I can stop stealing YOUR socks…» — is what I thought to myself… Moving on, I walked into the store the next day and was immediately greeted with a short salutation, by a short young man, and a, «What can I do for you today?» by a young sneaker hustler. I told them what I wanted, and they quickly summed up my demands and told me what was available. Slim pickings for running shoes, and I am no fan of sneakers.(I’d wear flip flops all year round if I could…) I decided on a pair of black NIKE Shox and paid the extra $ 35 to get them with my exchange. I was hoping they’d throw in another pair of socks… just to spare my bf from running out so quickly during the week… but no luck there. =( Anyways, I was in and out quickly. Their sales approach was not sugarcoated with ass kissing for commission, and I couldn’t help but leave in a better mood because my purchase helped shape the young mind of a «G». «However you make your hustle, big pimpin’!» =P Shoe selection: 1 star Service: 1 star Equal opportunity employment: 1 star — «Times are hard, yo’!»
Bart F.
Évaluation du lieu : 3 Mountain View, CA
Shoe Palace gets the job done for me. They are reasonably priced and have a good selection of shoes ranging from Adidas to Timberlands. The employees are friendly and one thing that I’ve noticed is that they are everywhere. This store seems way too over-staffed for its size. Do they think someone is going to try to steal two different style shoes off the sales floor and rock them out on in public? Well, I guess you never know with these kids, nowadays. I do remember when Kris Kross started the odd fashion of wearing clothes backwards. «Daddy mack will make you, JUMP… JUMP» I’m a white shoe wearer and have been sporting the K-Swiss Classics since they hit the market. No matter what I’m wearing, whether it be khaki’s or basketball short’s, they always seem to look fly. Shoe Palace always has these in stock and for that I will remain a return customer… Just don’t be stepping on my kicks.
Boby D.
Évaluation du lieu : 5 San Jose, CA
This place is off the hook. I mean i have spent my money at other places that claim that they have a selection and claim to save me money, but to be quit frank, i walked in and got the best customer service. I was in and out in less then 15 min and spent $ 640 on Jordan retro 1(retro 3 pattern way) and some Nike’s that looked pretty cool too. Shoe Palace has friendly and attentive work staff that deserves 5 stars. I would FORSURE shop at SHOEPALACE again
Marisol V.
Évaluation du lieu : 3 San Jose, CA
I half agree with the other reviews but don’t think it is quite this bad. I expect kids to be working at a shoe store so being helped by a teen didn’t surprise or upset me. I felt the kids were trying to be professional and very attentive. The owner was pretty pushy for a sale which got annoying. He had a very used-car-salesman way about him. The store had a good selection of shoes at reasonable prices. I would return here but keeping in mind they will always say«that looks great». If you are not sure what to get, bring your own second opinion.
Joe A.
Évaluation du lieu : 1 Santa Clara, CA
This place is real similar to customer service from Valley Fair. Id rather head over to Eastridge.
Holl L.
Évaluation du lieu : 2 Santa Clara, CA
The guys that work here are more like Hustlers than business people… theres nothing wrong w/Hustlers, but I don’t take people like that seriously. The times that I walk in, the guys usually say«Was-up»! Then there attitude is «lemme sell you this… this sh*t looks really tight, aight». Ew! I’ve bought a couple Famous Stars & Strap shirts here b/c they have sizes up to 4x. And I love that about this place. But the past few times I’ve come in and used my debt card, holy sh*t, they take 3 weeks for the transaction to go through… Oh was I pissed. I left town for a week, noticed that the transaction on my account(that’s normal). When I return from vacation, I notice that the transaction was OFF my account. A couple weeks pass, and BAM!, there’s the transaction again! Then my account became overdrawn b/c of this unexpected late transaction. Next time… I’m bringing cash! And, I came in on Valentines Day… I came up to the register to buy what I wanted. The cashier was on the phone talking to someone about«later tonight were gonna get hella drink… who’s buyin the drinks?» while he was ringing me up. I was so surprised that he said that and that he was on the phone while helping customers… again, I don’t take these guys seriously.
T D.
Évaluation du lieu : 1 Long Beach, CA
They make you buy a shirt with some new released Jordans. how wack. Customer service is wack, they BS too much. Nothing but kids there… that don’t know anything about kicks. One of the workers asked the other employee to get a pair of Black/White Air Max 90. The kid pointed to some other Air Maxes and kept pointing to different shoes… I was like«Are you kidding me?!» So I just pointed the shoe out myself. Idiots.