This Starbucks has a bad habit of only having drive through open. This happens a lot here and many people leave because of it. With high gas prices, we DO NOT want to have to use our precious gas to wait at a drive through! Get your act together and be more caring about your customers!
Vanessa A.
Évaluation du lieu : 5 San Jose, CA
The customer service is wonderful! They have such a nice crew– they keep a conversation going with you which is great! I also feel like their drinks just taste better than the one at Bernal. & At other Starbucks places, when I ask for extra caramel, you would think they would give me extra since I’m paying extra but they don’t do a good job. This Starbucks knows what extra means lol. I’m a regular now! I also love that there’s a drive-thru
Virginia W.
Évaluation du lieu : 5 San Jose, CA
This Starbucks on 7026 Santa Teresa Blvd., near the corner of Bernal and Santa Teresa Blvd. is the place to hang out and enjoy the wonderful, inviting, warm ambience. It just feels good to be there enjoying my drinks and snacks while on my laptop. I love the outstanding service I receive from the friendly, caring, professional crew who want to make your drink exactly the way you like it! Stephen, the managr and Christy, the assistant manager are here to make sure you have a positive, warm, outstanding experience at their Starbucks. What i like about this group working at Starbucks, is they seem to love what they do and they also seem to like each other as well. They always make me feel valued and appreciated as a customer; my business is not taken for granted. This Starbucks has only been open for three months and it already feels like my second home.
Rebecca C.
Évaluation du lieu : 5 San Jose, CA
I was so excited when I heard a new Starbucks was coming to my neighborhood mostly because I think the one in the Lucky’s plaza is horrible. So far this one is great! I really like all the partners; they are all friendly and greet you with a smile. When they first opened it was a little rough, but I think they have worked out all the kinks. The store is clean, my drink is always good quality, and they have a great selection of coffee.
Lee L.
Évaluation du lieu : 4 Brentwood, CA
This is a new and much needed drive-thru Starbucks on Santa Teresa. The baristas are friendly, warm and very accommodating. I love the spacious building. Inside the services is excellent, in the drive-thru, not so much. Twice this week I sat in the drive-thru for 15mins waiting for the car in front of me, to get their drinks. Not sure if I was just unlucky and hit with a individual who is impossible to please, twice in a week, or it’s just the drive-thru is just simply slow. Whatever it was, I have taken to avoiding it. Still the quality of the drinks are excellent, like Starbucks dishes out everywhere. Just avoid the drive-thru.
Mal F.
Évaluation du lieu : 5 Modesto, CA
Holy mother. Not even going to lie I got fed up with the usual Starbucks location I go to. I work from home or anywhere with wifi. I am truly grateful for places like Starbucks. There are times I come here just to relax my mind. The facility is super nice. Great on site parking just outside the doors. There’s a drive thru. There’s a huge covered patio. The inside is spacious an has seating an outlets along 3 of the«4» walls. Men’s and women’s restroom. Clean and updated. They have retail, beans, the clover and food. The art as décor are all neutral. The community board is brightly lit. Now the intense part. My drink. Although it’s November, they still had pumpkin spice. Lol. Loved it. Made perfectly. And praise Jesus these baristas gave me my personal cup discount. I made an effort to bring it so I expect to get that discount. Glad they honored that instead of «forgetting» like other locations due to moving too fast. Coffee shops seemed to have lost their touch. But this one is nice. I can relax. I found my new home Starbucks.
Bertha M.
Évaluation du lieu : 1 San Jose, CA
Really this appointing with the service I thought that will be helpful to have a Starbucks with a drive thru near by but I receive a worths service. I went today and I make a order they made it all mess up and on top of that they don’t even said thank you I don’t recommend you to go to this location only if people that work in there change there attitude cause this girl was really bad.
Scott P.
Évaluation du lieu : 1 San Jose, CA
Starbucks is Starbucks, so I won’t review the products. However, the inside service is horrible. They care more about the people going thru drive thru than they the people who walk up. There like 5 people doing drinks for drive thru, and only one person doing drinks inside: doing the cashier, making the drinks and serving the drinks. If you have lots of time, go inside, if anything else, use drive thru. The drive thru line is a mess. There’s no path. So cars are coming from 3 directions. This starbucks is new, so hopefully in time they can get this straightened out.
Tim W.
Évaluation du lieu : 5 Santa Clara, CA
Juanita is AWESOME!!! Super friendly and always outgoing!!! My favorite Barista by far, thank you for Being great and making my day and other customers day !!!
David W.
Évaluation du lieu : 5 San Jose, CA
I love coming to this Starbucks. The partners are great, the coffee is delicious, and the store is super clean. Up until 4 months ago I had worked for the company for 9 years so I know how hard these guys work. Keep up the great work guys and welcome to the neighborhood.
Diana F.
Évaluation du lieu : 1 San Jose, CA
Although the manager is really nice, all 4 people in my group complained how cold it was to employees. It was freezing cold inside. When we asked why it’s cold. They said they have no control of it. Another one said — well it’s hot back here. Um so we gathered that the reason why the temperature was cold was to keep employees happy cause apparently they don’t know where the thermostat is.
Kathleen B.
Évaluation du lieu : 4 San Jose, CA
Great new Starbucks. Much bigger and quieter than Starbucks next to Luckys. Exceptional service. Coffee — same as usual and predictable. Wish Starbucks would offer more variety Sumatra, Italian etc.
J D.
Évaluation du lieu : 4 San Jose, CA
A little slow at making drinks; to be expected for the new staff. Suggest putting a wall between the drive through order board and the patio. It’s extremely noisy if sitting outside. Also need a lane painted to approach the drive through. Noticed chaos from the cars and the pedestrians trying to dodge them.
Adrian L.
Évaluation du lieu : 4 San Jose, CA
This location just opened. Looks like they’re working out the kinks. It took close to 15 minutes to get my coffee. Also observing 2 other people who had mixed up breakfast orders. This Starbucks is very spacious inside and also has a drive thru. It’s a also a Starbucks Reserve location which carries the higher end coffees along with a Clover brew option.
Julie A.
Évaluation du lieu : 5 San Jose, CA
Yay! My prayers have finally been answered… A drive thru Starbucks in my hood! Oh boy am I in trouble now lol. I just LOVE Starbucks! The order screen is cool and they made my drink juuuuust right this morning. It was like drinking a cup of warm hugs. Please don’t pinch me… I’m not ready to wake up yet!
Rita V.
Évaluation du lieu : 5 San Jose, CA
I was surprised to see another Starbucks in this plaza! This location is definitely bigger compared to other Starbucks location. It replaced an old bank, which has been empty for a few years. This Starbucks has drive-thru for customers who enjoy that feature.
T R.
Évaluation du lieu : 4 San Jose, CA
I think that they just opened tonight. Great location and interior. I can’t say that I love the existing exterior, but I guess you can’t judge a book by its cover. There were three people working tonight. A little bummed since the sign posted that they were open until 9:00PM all week and they were closed up before 8:45PM. Hence the 4 stars.