Waited for 20 minutes. When i was next in line it was another long wait. I just walked out without ordering anything. 3 people behind counter. One just standing there. Briana only one doing orders but entirely too slow. Other person mopping. Will not be back. I understand being backed up. But when there are fifteen people waiting to order and yet zero people waiting after ordering. It shows you suck
Carlos A.
Évaluation du lieu : 4 San Jose, CA
I live near four Starbucks and this is my go-to. The baristas are very friendly and have won me over. They get my order out quickly and accurately every time I go. The line moves very quickly which is a huge plus because it is usually packed. The only thing holding me back from giving this Starbucks a 5 star is the lack of seating.
Joann G.
Évaluation du lieu : 1 San Jose, CA
I give this location one star because every time I order the guy rushes me tries to guess my drink to move the line faster like no. Let me speak ill tell u my order therefore when my coffee ready it will b correct & I won’t have to wait around another 10mins. This always happens here. I try to avoid this location
Janet C.
Évaluation du lieu : 2 San Jose, CA
They skipped my drink twice and it was not even made good. I returned it & I asked him if I can get«dulce de leche» added and he responded«we don’t have that shit» lol But anyway he was nice enough to remake it to a different drink so thanks for that. But over all this place is dirty and slow.
The D.
Évaluation du lieu : 2 New York, NY
The worst Starbucks in the area. The store looks nice but the service is bad. Custom orders are usually made incorrectly. The servers are not friendly at all. The only thing this Starbucks can be better than others is water fountain outside which is nice.
Sonia G.
Évaluation du lieu : 4 San Jose, CA
This Starbucks never disappoints. Plenty of parking, line moves quickly, bathroom decent and you get your dose of caffeine. There is plenty of outside space(tables, benches, and chairs). However, small inside(but go outside if you plan to kick it). I’ve come at a variety of different times,)8:20am ish, 2:30 — 3:00pm ish, afternoons during weekends, etc. I have not had any issues. Maybe because I am an East San Jose native, I am glad there is a Starbucks in the neighborhood.
Unniko U.
Évaluation du lieu : 4 San Jose, CA
Nothing like a nice cup of Joe in the morning. From muffins, cookies, and breakfast sandwiches on the go. This place will start your morning with a pep in your step.
Ali O.
Évaluation du lieu : 1 San Jose, CA
Today I went to one of the worst Starbucks in the United States at this location us around 5:45 i order caramel macchiato three shots 195 degrees there was a showgirl age of 19 to 22 she made the coffee and she make a mistake set of makin 195 you made 145 when I told her I ordered 105 she didn’t care that she made a mistake at least you have to say I’m sorry I’ll make it again she walk away totally came out was working in the back you need the coffee and he just told me that your coffee I mean I don’t really care what they say I’m sorry I’m not but it’s nice to show the customers that you care worst thing is you have to wait 10 minutes for one coffee and the place is not even busy they talking for themselves chatting and pretty much careless this place give a bad image to Starbucks company believable I’ll never come back to this place
Eliseo C.
Évaluation du lieu : 1 San Francisco, CA
I passed by for a coffee with the Family and my Kid want it to go to the restroom. The restroom was really bad, poop in the toilet, paper towels on the floor, the trash container full and definitely one of the worst dirty restroom.
Olivia V.
Évaluation du lieu : 1 San Jose, CA
On the hottest day and they don’t have venti cups. What Starbucks doesn’t have venti cups??? #confused
Anthony L.
Évaluation du lieu : 3 Elk Grove, CA
Baristas are nice and friendly but also extremely slow. Might just be understaffed. Also this place is bad if you want a place to study or do work. Too small, not enough seats, and always loud/crowded because of slow service.
Nolvia N.
Évaluation du lieu : 4 San Carlos, CA
Staff definitely giving«Starbucks customer service –smile».I know it gets busy– heck it. .but awesome. .for trying. . Like the fact that they make the Spanish speaking clients comfortable by talking 2 them in Spanish. Knowing people drinks. .it’s great customer service. …me GUSTO…
Marie J.
Évaluation du lieu : 3 San Jose, CA
Great service and nice employees! However they can do a better job of keeping this establishment a little cleaner.
Annette V.
Évaluation du lieu : 1 Midway City, CA
This is BS. Nightly cravings and this was the closest to my cousin’s house. Does NOT close at 11:30 like it says here. Wasted my time and gas.
Javier B.
Évaluation du lieu : 3 San Francisco, CA
Management is not so great. They run constantly out of whip cream or chocolate fudge. .etc. They need better inventory control to keep enough ingredients on hand. Also management fails to fix bathroom sometimes. One time the bathroom was out of service for like 2 +WEEKS! Management needs to step up and manage better. Other than that… the girls are very nice! Super friendly cashiers and GREAT costumer service. I keep coming back due to the friendly girls. They are always nice and always smile. 5 stars for friendly Cashier Girls but 2 for Management. 5 –2= 3 Stars Total
Crys S.
Évaluation du lieu : 5 Stockton, CA
Love this place. Very close to my parents house and they never disappoint, its great to see that every morning when I’m in need of some caffeine they are very happy to get me my drink and on my way even when is crazy busy. They are fast and accurate with my drinks always. The staff is awesome too. I usually stop here in the mornings and they all seem to be morning people. They are always so happy when they greet you to when they say bye when you leave ! Definitely one of my favorite Starbucks and I’ve been to many in my life time!
Stefany M.
Évaluation du lieu : 3 San Jose, CA
Enjoy a coffee, talk with friends, this location has excellent service Recommended. too bad they close early 10pm sucks they should close at 12pm at least. excellent location for many Hispanics we all love to spend money and time is a coffee culture.
Christina G.
Évaluation du lieu : 3 San Jose, CA
Meh. Been here’s few times now and I haven’t been that impressed. This is a super high-traffic location and it shows it! I don’t blame the employees. They’re doing their best, and they’ve always been friendly and professional. But the place has been kind of dirty(restroom, table tops, coffee bar, floors in general) each time I’ve visited. Starbucks really needs to hire someone to deal with the custodial side ALONE all day long, since it’s super hard to keep this place clean throughout the day and the baristas have way too much going on to be constantly dealing with the messes being made. Three stars alone for the hardworking employees and consistently strong coffee(2 Starbucks things I can always count on). Food selection & cleanliness two stars.
Karen D.
Évaluation du lieu : 5 San Jose, CA
This is a very busy Starbucks. They sell all the usual Starbucks drinks and have all the usual Starbucks coffees as well. My favorite is a skinny vanilla latte Venti size. It’s about 160 cal for a vente’ The baristas here are so nice! That used to be understaffed but the manager has done a good Job with the current staff! The young people who work there are always friendly and nice to try hard to get the drink right and they provide excellent service. The client base at this Starbucks is varied. Sometimes you have some homeless people… Sometimes you have some college preppy people… Sometimes you have some baby boomers like me… but what the heck, it’s all good! But, when you need a coffee fix, Starbucks is the only place to go! What can I say… Even at three stars we’re all going to go there right? I like this place. Try it out and write your own review… And when you go there tell them Karen sent you
Dorothy L.
Évaluation du lieu : 2 San Jose, CA
I always get the feeling that employees here don’t give a shizz, but there are definitely a couple employees that are nicer than others –those that work in the afternoon are awesome. Hey, if I had to work that early in the morning I’d probably be crabby too. The past few times I’ve gone here for my morning cup of joe, I’ve received my cup with coffee dripping down the sides and coffee seeping out from the lid excessively. Really?! Why I am not given another cup or sleeve boggles my mind. Thank goodness I always grab a couple napkins to wrap around the cup. I prefer my coffee in my cup not all over my cup, sleeve, napkin, hand, and cupholder. I come here out of convenience. There is plently of parking in the morning and almost a nonexistent wait around 6am.