Subway

Today is the BOGO event on National sandwich day… well, this Subway and it’s staff were less than accomodating. The staff were bickering then laughing at the customers… then the one staff was writing a sigh that said «Closed till 3». I go to this Subway a lot because it’s close to my job and usually there is one manager there who is always so friendly she knows my order before I can tell her. Well, today she wasn’t there. Boo Subway staff… if you don’t like working with the public, then quit so that the rudeness will stop!

Very bad staff. I was served by Punjabi (indian) lady. she doesnt know how to make sandwich. she dont even listen to what you say, always makes fun of your choices of toppings and sometimes makes fun of your accent. she puts anything she wants on sandwich. Due to her, I really dont recommend this place and this place needs to get rid of her soon.

The subs I get are ALWAYS cold in the middle when I ask them to be warmed up. But about a week ago, I asked the lady to make sure that it was warm all around she said «I’m sure it’s fine». Wrapped it up and when I checked, IT WAS STILL COLD! Next visit WILL be a 1 star if this happens again!

I don’t drop ones but maybe it was wrong timing, the lady wasn’t helpful in answering my question about the new footling special, I asked for lettuce and tomato she says it doesn’t come with lettuce and tomato. So I asked can I get lettuce and tomato then??? And she was like uhh. Uh. Yeah. What is lettuce extra or something?

I absolutely agree with every Unilocalers who gave low stars. I ordered a cold cut combo Italian with Monterey cheese. The lady puts cheddar. I told the guy who was about to proceed to add lettuce etc, I told him I wanted Monterey and extra cheese. He was confused with cheddar and Monterey cheese. I was pointing right at the Monterey when he grabbed two pepper jack and kept repeating «it’s called pepper jack» like three times. Also when I ordered lettuce, cucumber, onion, olives he added only little but of lettuce, 3 onions, 4 olives, and 2 cucumbers. I then waited at the register for the lady to ring me up as she was under the table for 2min taking her time when I m in a hurry to go back to Sjsu. I then heard them talking behind my back in Spanish when I can understand them.
The guy was very rude and I don’t understand how they would not know the difference between Monterey cheese and cheddar cheese.
Before I left I simply wrote in red ink on a napkin «Fuck You, and your cheese» I left it on the table and left

They need more fluent English speakers. I don’t like how every time I’m talking they are either very soft spoken or saying «ehh» instead of something more proper and professional like «excuse me» or «pardon» or something like that.

Oh god, it’s always nice to find a long black hair in your meatball sub from the woman at the counter who made your sandwich, isn’t it?
Service was ok. Store was clean.
After finding that hair in my sub I immediately threw it away and wrote this review. Ugh.
Hairnets are worn for a reason, people!

Man, they must’ve hired new people since those last reviews. The two ladies working last night couldn’t have been sweeter. I can’t really comment on speed of service, because, well, I was the only one there… so I got 100% of their attention for three minutes and then I sat and ate in peace.
Here’s why five stars. An elderly black homeless man entered and took a seat, pulled out some food, and began to «unpack» himself. The one lady behind the counter greeted him politely, called him sir, commented that it was cold outside and asked if he’d like soup tonight (apparently he’s a regular). He moved very slowly, paid with coins, and could only afford a small soup. The way she treated him and the respect she showed him, he could’ve been a CEO in an Armani suit.
One million stars for this Subway simply because it’s typical in every Subway way, yet this woman blew me away with her kindness. At the end of a rough day, witnessing that really brought me out of a funk. Classy move by a classy human being.

Filthy and not well stocked. wont be eating here again. Their advertised soups of the day were chicken noodle and minestrone soup but they don’t have any chicken noodle. Are you kidding me? You don’t have any of the most popular soup in the USA?
No Iced Tea. like they didn’t even make any (oh and it WAS 12:15PM). Couldn’t understand the staff. had to ask them to repeat themselves multiple times while taking my order. Not the quality I would expect from a chain such as Subway… but they lost a customer.

I hate to say it but, this subway location was the slowest, most rude service I ever recieved out of any location I’ve been to (in 3 seperate states). The lady was mopping when I walked in and gave me a smug look when I jokingly said «sorry «as I made my way to the cashier.
Anyways, I’m sitting there ordering and the girl taking my order is loudly conversing with the other lady who was mopping, no clue what they were saying but the fact that they’re sitting there and carrying on a conversation like crazy in front of a paying customer who is waiting for his food rather than waiting for your discussionto be finished seems a little ‘meh’ to me.
I realize people like to socialize, but when you have a customer you should probably focus more on them than your social life. Anyways, the food itself was typical run-​of-​the-​mill subway. Apart from her going crazy stingy on the veggies (which I had to tell her 3 seperate times to give me more of something), the visit was just «okay».
Needless to say, I will be sticking to the subway on east campus (san carlos) over going to this location again.

Dear Subway on East Santa Clara Street,
I have been a regular here for almost 6 months now. I understand that the previous reviewers gave low ratings to you but I am here to support you.
Whether I have been the only customer in the store or the 10^th customer in line your staff have always recognized me and warmly welcomes me. Even when I am indecisive, your staff are patient and nice.
Overall your establishment has always been kept clean, tidy, and fully stocked. In fact, when I ask for cookies, you warm them up for me.
As for being stingy with toppings, that has never been the case for me because my sandwiches have always been full to capacity.
Maybe it’s because I tend to be super friendly and nice, but I have never received poor service, not once and continue to recommend this location even to fellow co-​workers.
Committed to sharing your greatness,
FFF Diva Mo
(Fierce Fat Filipina Diva)

I’m not knocking Subway, I am knocking THIS Subway.
Its by far the slowest servicing Subway I have ever been too– considering I was the only person there (really, it was completely empty). I had to repeat my order 3 times because either the server wasn’t paying attention or couldn’t understand me (i swear my accent isn’t even strong).
To make it worse, they were incredibly stingy with their toppings, which really annoys me because the whole point of Subway is the healthy fresh ingredients (and when you are skimping on LETTUCE, you know you have a problem). Werid enough, all their prices already include tax… not something you see every day. $ 3.50 was the absolute cheapest 6″ (they were as expensive as $ 5.00 for the new ones). Only 4 sandwiches were availble for $ 5 Foot-​Longs :(
Not a happy camper with this place. Will still eat Subway in the future but my advice to you is to avoid THIS one if you can. Not worth it!

Okay. Some of these reviews are funny, but so true. I work right around the corner from here so I use to go here a lot to eat healthy and spend money.
First thing I noticed, anytime I ordered a 6 inch, they never cut the sandwich exactly in half — it’s always smaller than half. And they do it right in front of your face!
Secondly — I understand that language is an issue for some of the employees, but the toppings NEVER change. You’d think you learn what they are by now. I just do the walk along with them saying yes and no to them.
And as with other reviewers, I ask for spinach, get two leaves, I ask for olives, I get 3 and ½ of them, they are very stingy with the toppings.
Lastly, and this goes to all subways — please just put a napkin dispenser out by the drinks or something.
Oh — another thing. I used to always order the sub of the day. It’s easy, it’s cheap, and can get something different everyday. That list has mysteriously disappeared from their display window.

This Subway is super stingy with the toppings. Seriously, the sandwich engineer looks at me and asks:
«Vutkindovtopeengs?»
Luckily, I speak sandwich engineer and I respond:
«I would like lettuce, cucumbers, bell peppers, olives, and tomatoes.»
She proceeds to put in 5 or 6 little sliced up leaves of lettuce, 2 cucumbers, 2 bell peppers, 3 olives, and 2 tomatoes.
And that my fellow Unilocalers, is the recipe for a terrible sandwich.
Of course, I tell her to throw in a little more of the bell peppers and olives, and the manager/​owner looks at me like I am asking to have sex with his teenage daughter. He just has the look of someone who is so visibly upset that he wants to grab me and beat me with a piece of stale wheat bread.
Look Mr. Manager, I want my sandwich done right. When I bite into it, I want to taste the different toppings. I am not deliberately trying to put you out of business. A few toppings will not ruin the profits your sandwich shop.
Do you know what will put you out of business, sir?
It’s denying my business. One time, I came by at 9:45, a full 15-​minutes before closing time, and you denied me a sandwich because I did not have cash. You claimed your credit card machine was down.
Yeah, this Subway sucks.

Normally, I wouldn’t write a review for a chain restaurant like this one, but I couldn’t help it.
On Saturday, I stroll into this place with about 20 minutes to get to work at the Tank and figure out what I want to order: Spicy Italian. Easy right? The little lady behind the counter acknowledges my order with a simple nod. The conversation then went like this:
Her: «whadkrundubriduvant»
Me: «Excuse me?»
Her: «Brid»
Me: «Oh, wheat, please.»
She turns around and pulls out a roll of wheat bread and then proceeds to mush it down to ¹⁄₆^th of its original size while trying to cut it in half. After she realizes that she fucked up, she tries to un-​mush it by trying to pull the bread back into its original form and her misguided efforts only tear the bread apart. After this debacle, she reads the sandwich making guide for a minute or so, and SLOWLY places the salami on one side and the pepperoni on the other, not evening the taste. I mean, it’d be cool if I wanted a surprise sandwich when i got halfway through, but no. After this, she moved on to the condiments.
Her: «Vutkundvegjulyke?»
Me: «Everything except for cucumbers and jalapenos, please.»
Her: «Lehtoose?»
Me: «Everything except for cucumbers and jalapenos, please.»
Her: «Dis?»
Me: «Yes, everything except for cucumbers and jalapenos.»
Her: (pointing to cucumbers) «Dis?»
Me: «No, everything except for cucumbers and jalapenos.»
Her: «Dis?»
At this point I had given up and gave her a yes or a no to everything she pointed at, including the jalapenos.
She then moved on to the condiments.
Her: (Making a circling motion with her hand) «Dis?»
Me: «Just some brown mustard and a little mayonnaise.»
Her: «Dis?»
Me: «Just some brown mustard and a little mayonnaise.»
She grabs the mayo squeeze bottle and goes to town with it. After that, she grabs, the regular mustard bottle, not to my surprise, and goes to town with that too.
About 10 – 15 minutes after I walk into this place, I walk out with the sloppiest and crappiest sandwich I have ever eaten. Not to mention, I was late to work.
Fin.