Tile Depot

I had the name of the tile I needed to match the tile for a project in our kitchen. They located it and got it for me. Their service was very good. I have re-​ordered several times and they are
always very nice and attentive.

Worst customer service which you can get from a shop. They quote a price and then when you go to order the price is increased
The guy at the counter was really arrogant and uncourteous. Just never buy from this store ever
Worst experience ever

These guys are dishonest, plain and simple. I stopped by last week after checking out Bull Nose just to compare. They weren’t as helpful but did offer to «beat anyone’s price». I gave Jose (owner) my number after finding a comparable product I liked so he could call me Monday after checking on inventory (warehouse was closed on Sunday).
I waited until Wednesday and never got a call; this should have been a clue. Finally I called them and Jose picked up. After asking him about the status of the tile I liked, he responded that he had checked but it wasn’t available… gee thanks for letting me know. He then informed me he had another product similar to which he could give me 40% off if I liked it. I looked up the product and it looked nice so I said go ahead and order it. I asked when it would be ready and he says «2 hours»…that should have been clue number two.
I go there the next day and Jose informs me the tile was actually out of stock and would need to be ordered and take two days. At this point, I’m incredulous and ask him what happened to 2 hours? He mumbles something and says «do you want it or not?». I didn’t need it right away and the price was decent so I said fine order it. He gives me an invoice to sign and low amd behold, the price is way higher than the discounted price he quoted me. I ask him about this and he rudely says, «that’s the price now».
I said no thanks and walked back over to Bull Nose. These guys are incompetent at best and definitely dishonest. Check your invoice carefully before paying as someone else in the store had the same issue as well while I was there.