Expect 10+ person, very slow check out lines. Always. Checking out shouldn’t be the longest part of shopping. Horrible store.
Connie O.
Évaluation du lieu : 5 San Jose, CA
Got my flushot here love the new décor the people at the pharmacy really nice. love everything
Ben B.
Évaluation du lieu : 4 Campbell, CA
They went above my expectations to help change the flavor of a prescription. Service is always good.
Dennis P.
Évaluation du lieu : 1 Campbell, CA
Horrible customer service, asked an associate if they provide the wester Union service, she just stated use the kiosk and pointed me at the photo area section. I got there and there were 4 computers none of them said anything about the western union service. Wow I was like you got to be kidding me, finally another associate showed up and I asked her for help and told me to use any of the touch screen computers and asked me the amount of money I was waiting for, I told her the amount and she replied that just wanted to make sure they had enough money to finalize the transaction, then immediately started to tell me that I should go to Safeway cause the process was way faster than her computers, once again I was impressed how she was addressing me to go to a different business, I thank her and stated that it was fine since I was already in the store, here the main issue started to create account entered all my information code and personal information to collect the money and booiomm got a message that the location I was wasn’t authorize to cash out the amount. Are you kidding me? I even ask before start the transaction, I guess that’s what make the difference between real customer service and a bunch of people that don’t really care about even learn what is possible or not Inside the store. I won’t be back to this Walgreens again.
Jen O.
Évaluation du lieu : 1 Campbell, CA
I really hate seeing one person working the register, getting all the shit because there’s a line of 7 people and no matter how many times he calls for back up nobody comes. I think it’s even more unacceptable that I could hear a female employees chatting away in cosmetics with another co-worker, while another employee(Mr Nguyen) casually places new prices onto shelves in the adjacent isle. To be honest it really pissed me off. Everyone was staring at the side of this guy’s head while we stood and waited, and he absolutely would not come help us.
Sarah W.
Évaluation du lieu : 2 Campbell, CA
I really love coming here and I’ve never had a problem until today. They were training new people and I’ve worked in retail for a while and I understand everyone is human and makes mistakes. But it wasn’t the trainee who made this experience awkward, it was the trainer. It was buy one get one free and I ended up not getting the free item because all of a sudden my rewards phone number didn’t work. So the lady training the new girl asked me to keep typing in my reward number. I typed in the same number FIVETIMES and each time the lady said it wasn’t coming up. So on the sixth try, it finally worked. My girlfriend next to me laughed and said, «That’s weird she’s typed in the same number everytime, I’ve been watching her!» And the lady trainer goes, «Oh no, she’s been typing it in wrong.» Uhm, excuse me?! I think I know my phone number! I literally had just been there yesterday and used that same number. Usually the cashiers here are great and helpful just this time really ticked me off. Even if it is the costumers fault you never want to point a finger at them. And especially if the costumer is right don’t try covering your dumb butt by blaming them. I had a person next to me watching me type in the same number over and over. This one awkward experience really makes it hard to come shop here again.
Van H.
Évaluation du lieu : 5 San Jose, CA
Finally, a store with things I needed in stock! Thank you, Sandra for all your help! You were super helpful and friendly. Great customer service! She answered all the questions I had! I will definitely be back! :) Store was clean and tidy. Love this location.
Mike K.
Évaluation du lieu : 1 Campbell, CA
The first time I went in here I was only buying one thing. I bought the Walgreens brand item and went to the counter. There was only one counter open and 8 people in line. After waiting way too long, I paid for my item and as I was leaving thought they may have overcharged me. I went back to the shelve and sure enough the product was marked $ 3.49 and they charged me $ 3.99. If this happened on one product the first time there I can only imagine how many other items are mis-marked. If you go here check your receipt carefully.
Brooke B.
Évaluation du lieu : 1 San Jose, CA
My Dr. wrote me an Rx and I had to run and pick it up at her office. I chose to fill my Rx at this pharmacy because it was close to her office and I was heading to a business meeting so I needed to get my script filled fast. I go into the pharmacy and some guy named Tak is working. He looks at my script and goes your Dr. didn’t put a date on this script I cannot fill it. I was like are you sure you can’t just call and get approval? He says in a monotone voice«I am sorry, I am just as frustrated as you are.» I could tell he wasn’t going to budge so I take the script and drive back to my Dr office and I swear the receptionist puts the date on the script and hands it back to me. The receptionist! So how important can a date be on a script I ask you that he couldn’t of called and asked! So get this! I drive back to the same pharmacy and ask Tak«can you fill the script now?» He goes to the back and then says I am sorry but I don’t have this medication in stock!!! You have got to be kidding me! Then, you guessed it he says to me «I am just as frustrated as you!» Are you really? Cause I don’t think that you just drove back and forth to your Drs office for no reason the to be told you couldn’t be helped! This place is a joke of a pharmacy! Never going back!!!
Michael N.
Évaluation du lieu : 4 San Jose, CA
This is a clean and well maintained store, the staff is friendly and helpful. They had exactly what I was looking for and it took me next to no time to find it with the helpful staff working this day. I was surprised how a store in this area could be this clean and maintained, but glad it was and I am sure we will be dropping by from time to time.
Shanna K.
Évaluation du lieu : 2 Campbell, CA
Man does this place need a facelift. It’s not dirty or anything like that. Just old and very small… try not to go here for anything but basics, if necessary. The parking lot is also a bit hazardous. Tiny spaces and difficult to see who is coming if a large car is next to you.