Worse place ever! Christina is a rude ass employee, and will be here forever with her attitude. Girl, check ur attitude and who is her manager! Counting her drawer and no acknowledgement, stood for 7 mins. Im over this bullshit. Looked up at me with an attitude and I look back, no fear in me little girl! Bye felicia!
Tina H.
Évaluation du lieu : 3 San Leandro, CA
Came here after work to pick up some food for my brother. The staff was friendly and helpful. I ordered(2) 3piece Nashville hot chicken combo heard that it was good so decided to order it, which we both regret. The chicken wasn’t spicy at all and was extremely greasy. Should’ve just stuck with extra crispy.
Christina S.
Évaluation du lieu : 1 Chino, CA
Hours state they are open until 10PM. Got here at at 9:30PM and they were closed. Waste of time and gas. I’d leave 0 stars if I could
Terrance J.
Évaluation du lieu : 1 San Francisco, CA
I am so disgusted with this experience. First I pull up to a place that has a drive through because I did not wont to get out the car. So having the drive through closed was the a big negative. Second I go inside and I stand there for over 7 minutes with no acknowledgement of me even being there but the girl can stand there and count the drawer and have a conversation with her mother who is there to pick her up from work. I left there truly upset customer service 101 welcome to KFC I will be right with you. Or I will be right with you. Or I am closing out the register let me get someone to help you. Clearly no customer service skills are taught here I don’t even wont to give a star because no one acknowledged me so why should I be forced to even give a dang star.
Justine J.
Évaluation du lieu : 1 Dublin, CA
I RARELY do fast food. On this particular day, I was starving and thought«why not?» Aside from the unhealthiness of the food this is why I don’t do fast food. Our order took 25 minutes. When I finally got it, I was missing a milkshake. I asked for my milkshake and the team member asked, «What milkshake?» the cashier told him I ordered a milkshake. I had to point to the receipt. The team member appeared annoyed with me as if it was somehow my fault. He took 8 minutes to make my milkshake. He stopped to get a napkin to wipe his face and arms. He didn’t wash his hands afterward but continued to make the shake. My burger had WAYTOOMUCH mayo. I had to throw away the top bun. The store was gross. There was another customer who also complained about the wait and he wanted his money back. Two different customers returned to the register with incorrect orders. The water dispenser had a red light illuminated and we were unable to get water. This was the worst fast food experience I’ve ever had. There were napkins everywhere inside the restaurant. Multiple tables had not been cleaned. There were five different customers also waiting for food extremely upset with the wait. Do not go here unless you hate yourself or you want to ruin someone’s day by bringing them here.
Natalie F.
Évaluation du lieu : 1 Livermore, CA
Apparently it doesn’t matter that they’re open till 11 on Fridays and Saturdays. They basically shut down at least 20 mins prior. I was there, and they were there but there was no one serving. ANNOYING. and will not waste my time there. All I wanted was a dang root beer float.
Jet C.
Évaluation du lieu : 1 San Leandro, CA
I visited this KFC twice. And both times, they got the order completely wrong. I even went in the second time. How hard is this job? You take the order. Then you fulfill it. How do you consistently screw the order up? And they want to raise the minimum wage? Get out of here. This KFC is horrible.
Joanne C.
Évaluation du lieu : 2 San Leandro, CA
After placing my order three times, it was still wrong when I got home. The manager took the third order. I asked for mash potatoes and I got macaroni and cheese, which was gooey. I am glad San Leandro has other places to buy chicken.
Bill N.
Évaluation du lieu : 5 Hayward, CA
I been there a few times and it always seems to be fast n fresh. Nice clean lobby, and root beer floats. awesome!
Jessica W.
Évaluation du lieu : 2 San Leandro, CA
Just terrible service. The worst I’ve ever had. I had my boyfriend call in the order, thinking it would help expedite since it was a large order(6 people to feed), and i wouldn’t wait forever when I came to pick it up. WRONG. I waited 45 minutes after the 10 minutes we allowed after calling. We didn’t order anything special. I really don’t understand. I watched the attendants move like slugs behind the counter, sighing and resting one hand on their hip while leisurely spooning out my sides. It was pretty infuriating. Also no one seemed to know how to do their job, they al looked pretty confused about how to assemble an order. Also also they got my order wrong. — they forgot the grilled chicken I asked for, good thing I checked before I left. also also ALSOTHEREWASFRIEDCHICKENALLOVERTHEFLOORBEHINDTHECOUNTER. Not even like, scraps, whole damn pieces. + one star because when you get down to it, hey, good food. But crap, yeah, I’m never going to this one again if I can help it.
Angela H.
Évaluation du lieu : 1 San Leandro, CA
Uggghhh I wish this location was good. But it isn’t. We try this place every few months out of convenience. Living by the Marina you have limited options for a quick to go family meal. This is the KFC/A&W both are always stale, greasy and gross. Root beer floats made my whole family puke one evening. They can NEVER seem to get our order right, yes I said NEVER. For the few times we have came here, every time our order was wrong and food was stale.
Franzin C.
Évaluation du lieu : 1 Campbell, CA
Are you serious? The first time around through the drive through was fast and no problem. My girlfriend wanted a simple 8 piece meal. Crispy. We get home and bam. Not even crispy, it’s grilled chicken. I’m pretty sure the guy who we soon found out was the manager knew we wanted crispy chicken. Okay we got our chicken and return home to 7 pieces of chicken, not 8. How could you mess that up. Anyways. Before realizing the missing piece. The manager throws In a bunt cake which was nice of him until my girlfriend made me realize that next day the cake would be expired. Sooooo. Yeah sucks that this had to be the first review. The place overall was nice and clean but maybe the manager Andrew? Probably needs another counting lesson. Perhaps a few of his employees as well.
Big D S.
Évaluation du lieu : 3 San Leandro, CA
Love the grilled chicken! Just wish the sizes would be the same as in the photos …
Jon W.
Évaluation du lieu : 4 San Leandro, CA
Chicken Pot pie. yummm…$ 3.99
Melanie K.
Évaluation du lieu : 1 San Leandro, CA
This is one of my favorite places for fast food. Such a sham that my experience this evening was a shamble and there were no managers, the new employees were not vary helpful. My mash potatoes were crusty in the plastic container and over cooked. My sons Mac and cheese was so hot it was literally boiling in the plastic container. This was not acceptable, not to mention the long wait to have these items replaced.
Kell M.
Évaluation du lieu : 1 Berkeley, CA
Every time I stop here I swear it will be the last. Once I even talked to the owner about how comical though so frustrating it was to give your order here. No matter if it took you 10 times trying to get the order lady to understand what you wanted, you still got something wrong. One of the few things I did enjoy here is their coleslaw. Usually not real fresh cabbage but the small amount of mayo sauce made it good and refreshing. Today I bought 2 large size and I will not be able to eat them. The so limp coleslaw is literally drowned in watery mayo. A big bowl of mush. Just gross. So I think this is the last time I will succumb to this convenient location. Oh and of course I did not get my whole order. LOL
John W.
Évaluation du lieu : 4 Hayward, CA
This is a great place I was very surprised by the pleasant staff. I kept it simple and ordered two coney dogs and a drink. The coney dog was good it comes with chili on top, however the chili was a bit on the salty side. The meal was otherwise good. Many fast food places use salt as a flavoring when instead it should be used as a seasoning. This place had a nice feel to it, even the booths were large enough for an average size adult to sit in and be comfortable. Now I’m not the biggest guy in the lifeboat nor am I a skinniest must say it is nice not to have a table sticking into your stomach for once. It seems like many establishments are trending for very small seating arrangements. No worries here you have plenty of room to relax. They even gave me a frosted mug for my drink. While waiting on my order another customer had come in and asked the manager on duty for a non traditional root beer float… meaning maybe they added something… This manager didn’t give it a second thought, he left for a moment and came back with the customers special order. It reminded me of when I was a kid and the ice cream man was coming up the street. This is a very nice place.
Justin R.
Évaluation du lieu : 1 San Leandro, CA
Ok, I’m sick of KFC and it’s insane prices. Yeah yeah, you can get 10 dark for 10 bucks big deal Just went thru and got a 2 boneless breast box with a side of gravy and damn!!! almost 12 bucks! so for 12 bucks heres what I got 4 potato wedges and 4 – 5 wedge crumbs and corners that broke off other wedges. 1 normal sized breast, and 1 pancake breast that was dry and hard I used to manage a KFC back in the early 90s, and the food and quality was 10000% better. So I called to complain about my substandard 12 dollar meal(which had I bought it personally I would have canceled the order when I found out how expensive it was) but it was brought to me and dropped off. The manager gave the standard«you could come down and we could replace it» line… but being stuck and having had to have someone bring me dinner that was not going to happen. So he said, we can write your name and next time you come in we can give you a replacement breast and wedges. Shit, back when I used to run the show, customer service was #1, if we messed up someones order we wouldn’t replace the part of the order that was wrong we’d treat them to a full meal next time to make it up to them. Oh well, times have changed, so has everything else.
Melinda Y.
Évaluation du lieu : 4 San Leandro, CA
Mmm… popcorn chicken. Honestly, there must’ve been more batter than chicken in those little crispy morsels of poultry. Nutritious? No. Deliciousness? Hell yeah!
Eugene L.
Évaluation du lieu : 3 East Bay, CA
I had a Craving for Fried Chicken today. So I rolled to KFC for $ 10 Dollar — 10 Piece Fried Chicken Bucket Sundays. I got a half Original Recipe and half Broiled Chicken Cant beat the $ 1 a piece deal.