RadioShack

The man who works in this store. Amin is very rude and disrespectful. I came in earlier this week to buy a hdmi cord for my phone they didn’t have any and he made no other suggestions for other options. Then he proceeds to treat me as if I didn’t have any money to pay for what I needed. I came back today looking for a car mount for my newly purchased vehicle the one they had in the store wasn’t compatible with my car. This man says you don’t have a window in your car. I was completely taken back I lost my temper. But I just couldn’t believe he would speak like for no reason I was NOT rude to him at all!

Amin is by far the rudest man I’ve ever met behind any counter in my life. From the moment I walked in he made one rude comment after another. No one in customer service should treat customers the way he does, as if he wants you to leave and never return. In fact, no human being should treat another human being the way he does/​did. He talks down to people, makes rude condescending comments and rolls his eyes.
If he is the owner, then all Unilocalers need to stick together and boycott that specific RadioShack. If he’s not. Then I hope the owner sees this and gets rid of him. He is an embarrassment and a terrible representation of RadioShack.
Amin, khejalatam Khoob cheeseeyeh. Kesafat.

First went to the Castro Valley store that was out of stock of the part we want, after requesting (they didn’t offer) they call the other stores in the area. We found this RadioShack said they had the part. We drive over there, a matter of 10 minutes, and when we arrive we’re greeted by the Sprint guy, very nice and apologetic, that we can come in but can’t buy anything until the clerk comes back from lunch in about 40 minutes! What??! I know about CA Labor Laws and lunch break, blah, blah, blah… but then you get another clerk to cover. You don’t close up shop on a Saturday afternoon. While we were there 3 more RadioShack customers came in, getting the same greeting. We all left in disgust. There were 4 sales lost. Radioshack, you listening?

If I could give it zero stars I would! I called asking about certain products I needed for a project and nobody knows what I’m talking about. I suggest they hire people who knows anything about what they are selling.

The kid that works in here is disrespectful and rude. Was their looking for a hard drive, he came out of the back and said to another employee tall blonde chick, «that he didnt care about that shit.» Not sure what he was referring to, but my 6 year old and I just stood there like really. The girl said watch your month there’s children in here, the kid looked at me and said oh well.
I say it in my post… all of these long time operating companies just have bad customer service and poor products across the board.

One of the worst Radio Shack stores I’ve ever been to. Maybe because it was during the World Series. Customer service was almost non-​existent. Compared to other stores, they don’t seem to have many products.

Mary, joanna, and thomas the manager were super helpful in repairing my phones! They were quick and helpful. Thanks guys, For the amazing job done on my phones.

This place has never disappointed me. There have been a few changes over the years, but the folks who work there are consistently helpful. I went in again today and as always, found what i needed (a go-​phone) wit a minimum hassle and time, and received polite, helpful assistance. Thanks to Gerard, Ass’t Mgr, — patient with my questions, and setting up the phone– and Thomas, the Store Mgr.

First I must say the staff was very attentive. All my questions were answered, the manager Thomas is amazing. I purchased three phones from them they even set them up and transferred over 500 pictures to the new phone. My mother even was able to get one on one personal service on how to use her phone since she is new to the whole smartphone industry. Joanna took the time to show her how to change ringtones how to download apps how to use her phone where she can be comfortable. I have not received customer service like this in a very long time I must say Radio Shack gets 5 stars from me…

If there was a 0 stare. It wouldn’t even be low enough. The manager tells me they do not carry any plug in timers. Simply to put it with in a few moments I had found 3 different types. After finding the items I needed I walked to the counter. He did not try to up sell me any items. He wouldn’t even talk to me after I found it now that I think of it. The staff here doesn’t know there own store let alone true customer service. I had come here as a happy customer ready to spend my hard earned money and this is what I get? No thank you. Sadly enough Walmart or target could do a better job then this so called RadioShack.

I will NEVER shop at another Radio Shack in my life after the way I was treated at this store. I went in to exchange a router that had went bad and you would have thought I was asking for one of their children.
They were so indignant, rude and short with me I was left almost completely speechless. They refused to give me any kind of receipt for my exchange, they refused to provide me with the instruction booklet for the new unit (which they took out of the box) and then showed me the door. I told them I was not happy with my treatment, the manager came out and was even MORE rude. Unbelievable. I told the manager I would not be shopping there again and he said, «Have a good day,» and turned his back on me and walked away.

I hate this place.
How this store stays in business continues to amaze me. The staff is in attentive and rude. They get annoyed if you ask for assistance or interrupt personal conversations so you can pay for what you spent far too long having to find yourself.
I would rather drive across town than patronize this location. I doubt Radio Shack is aware of the state and condition of this store. They should as it serves as an embarrassment.
If I could give zero or minus stars I would. Otherwise 1 star since its as low as I can go.
I hate this store!

Came in here today with my boyfriend, who needed a new phone, so while he did his thing I waited with him. There were four people working, two guys and two girls, and I could see why the guy and girl at the counter were ringing up people and why the other two were relegated to restocking the floor.
The girl working the floor was one of the most unprofessional, lazy employees I’ve seen in the retail world; she was clearly unhappy to have to be opening boxes of shipment and restocking, and kept throwing product onto the counter, irritated, and creating a huge mess next to me. Her and the guy were gossiping loudly and she was clearly more concerned about ordering an extra large pizza from Roundtable for lunch and making sure they got a 2 liter of Coke to go with it than asking customers if they needed help. She also had no control over her language (I guess she didn’t think that complaining about having to return a customer’s «shit» was unprofessional) and thought that by switching from speaking in English to Spanish, she would be safe to continue her verbal diarrhea without being understood. She was wrong.
When two customers came in, she lazily asked one of them if they needed help, without looking up from what she was doing, and when he told her his friend needed help she just said, «Well when he gets off his phone he can ask me about what he needs.» The guy told his friend the girl could help him, the friend told her he wasn’t sure of the name of the product he was looking for, and she just gave him a blank stare and continued her work without making any attempt to help him figure it out. The guy on the floor jumped in and asked the man to describe what he needed and the salesguy found it for him quickly.
If it wasn’t for the two competent, nice, friendly people behind the counter who helped my boyfriend, I would’ve given this Radio Shack 2 stars for this overgrown child they have working there. With essentially no one else in the store it gets really grating having to hear someone complain about their personal life, about how hungry they are, and watch them blatantly shirk helping customers simply because they’re not in the mood to do so.

I went into this Radio shack looking for a voltage converter for my upcoming trip. Every box was open and crumpled, several had burned out fuses sitting inside the boxes.
When I tried asking if they had any new ones, the woman behind the counter wouldn’t even get off of her cell phone long enough to acknowledge my presence. She just turned her back and made an annoyed grunt in my direction as she motioned to go away with her hand.
Who hires these people?

basic supplies, frequently out of electronic parts. Most shoppers here are after phones or music-​listening supplies or tchotchkes, not things to fix their electronics.