Round Table Pizza

The food is good and delivery isn’t too bad if they can get your order correct. Half the time my order is wrong. Since I order from the website either they cant/​dont read thoroughly or just dont care. Not sure which is worse given they are not cheap. I think I am going back to Papa Murphy. At least They make the pizza the way I want it and aren’t charging me 30 $ for some shit I didn’t order.

Ask for well done got burnt pizza. Order a Maui zaui ask specifically for Polynesian sauce 3 times pizza was delievered with marinara sauce. Girl taking the phone order extremely rude and having a conversation with another employee while taking my order.

I ordered a two regular crust pizzas and one «skinny» crust pizza. The regular crusts looked like every other Round Table pizza I’ve ever had, with barely a crust, the toppings right up to the edge; a crust that does not rise up above the toppings on the edge. The skinny pizza I got basically was a skinny pan crust, it was the same thickness as the regular but had a crust that was higher up than the toppings on the edge. How is it the «skinny» crust has more of a crust than the regular? it was also flimsy and impossible to pick up, you’d think a skinny crust would be even crispier than the regular, since it’s thinner. Nope. The regular crust pizzas were crispy and crunchy and somehow my skinny crust was soft and flimsy. I was told on the phone that ALL of their pizzas have more of a pan-​like, raised crust, which is not true. If that were true then the other two pizzas they sent were not regular crust and every pizza I’ve ever ordered from them was wrong. Either the person on the phone doesn’t know what they’re talking about or they think I’m an idiot.
The delivery was quicker than expected, which was the only pleasant part of the experience.

Horrible customer service I called about a question on the pasta and very rude and they were not trying to answer me so I hung up & The food was cold I live in a gated community and instructed to call when arrive and driver calls and say «ey I’m downstairs» I’m like where’s politeness. Rather pick up next time! Smh

Placed an online order. And was told they forgot to make the order when we arrived. No sorry no nothing.

2 hrs for cold pizza

I’m giving them two stars bc my pizza isn’t here yet. It is now an hour and a half late. After reading the reviews, I expected it to be late, and ordered before the Super Bowl started. I didn’t have much of a choice. Not many places deliver to where I live in East Oakland, and I can’t go anywhere bc my car has two flat tires. I thought of taking the bus somewhere, but my hot water heater quit working, so no shower today. Sigh. Besides I do like their BBQ Chicken Pizza, so I ordered early online, expecting it to be late. At the point where it was an hour late, I called to check in. They told me the driver had my pizza & to call back in 15 minutes if it wasn’t here. If not, the delivery would be free. A half hour goes by and no pizza, so I call back. They told me the delivery person had to come back because she had the wrong pizza for me. So they made me another pizza and it was on its way here. I asked how long, she said in the next half hour. So if it gets here in the next half hour, it will be two hours late. I will update when it gets here. Grrr. With all these bad reviews for late deliveries, you think the manager would get a grip on things. Maybe he/​she doesn’t read Unilocal?
***Update: pizza just got here and it was 2 hours and 40 minutes late. I ordered at 2:25pm and its 5:05pm now. Half time in 15 seconds. The delivery person didn’t know that the delivery was supposed to be free (they charged $ 3.50). I still gave her a $ 2.50 tip bc I didn’t want to deal with change and besides, it isn’t her fault they can’t get these orders out on time.

I just ordered delivery from here. Despite the fact that I asked for no tomatoes on an item and they were there, I can’t complain one bit. The food was excellent and the driver, Alejandro was super friendly and quick to get here. I manage a pizza parlor, but Round Table is my favorite. Great food and that was bang up service.

This review isn’t about quality. It’s about price.
THE FUCK I LOOK LIKE PAYING 26.99 FOR A LARGE 2 TOPPING PIZZA??? You guys are the reason why ppl go to little ceasars! Tffff.

Worst pizza delivery ever!!! Purchased about $ 60 expected delivery 6:37pm pizza arrived 7:10pm. Added extra toppings to my pizza for $ 2.99 one topping wasn’t on it, called for a refund on that topping, was told manager was going to call me because I order online, never got a call or refund has been over two weeks. Was my favorite pizza place now switching to Pizza Hut!

If i could give half of a star, i would, ordered 2 ½ hours ago, pizza still not here yet, is it a walking delivery or nah?
Called to check the status and she said it was out for delivery bout an hour ago, smh. Maybe thats just my personal problem, next time ill take my lazy ass to pick it up, bet i would make it there and back in less than 1 hour,

Pizza here is still yummy, however, the boneless wings in mild buffalo sauce aren’t that great. Tried a couple wings and they were just not edible. Too salty, too spicy for mild, taste like McD chicken, and the waitress didn’t include the ranch dressing (even after she peeked into the box before handing it to me).

As I’m writing this review they are already extremely late and I only live 7 minutes away. No company, I don’t care how good of a pizza they sell, deserves any more than 2 stars if their customer service sucks and they can’t deliver a pizza on time.

Horrible! I love Round Table Pizza but this place sucks! I called and ordered over the phone. Then, they tried to tell me that they had no record of my order. When I showed them my call log, they shrugged. Worst s

I am so done with this location. The last four times I’ve ordered from them they’ve been late. Not a *bit later but much much lateness, like over half an hour each time. Tonight was the winner though. Tonight it was over an hour late. Each time I call to check the response is «your pizza is out for delivery, the guy should be there soon.» Ummmm, k. And how soon is soon? No answer. This is some pricey pizza, and I love it –when it gets here hot and on time — but if I’m paying 2−3times the amount as other delivery places I believe I should get some freaking awesome (or even basic) customer service.
Second reason for one star — a complete and total lack of customer service. Maybe these calls from the customers are so commonplace they don’t even think of apologizing? Expecting courteous behavior from the folks on the phone is like believing a unicorn is going to fly by my window.
Third reason for one star — the ability to order online is hit or miss. Sometimes the website works, sometimes not so much.
Fourth reason — cold damn pizza. Of course this relates to the epic lateness.
Tonight I actually told the delivery guy I would writing this review and asked him to let the manager know. I feel bad for the guy, it’s not his fault. I’m not sure if they are completely inept in the scheduling realm, whether they need to hire more drivers or they just don’t care but they’ve lost our business.

This round table pizza does not execute good pizza or service. I ordered online, and when it guaranteed an hour delivery time, I thought ok that’s not too bad. But when it was an hour and a half, I decided to call and the young woman who was very kind, but was the only one who seemed to be doing her job, told me it would be another 30 mins, my husband and I decided it was just best to pick up the pizza ourselves!
The pizza was cold! The buffalo wings were also cold and had no buffalo sauce! There was a ton of unhappy people just like us waiting for their pizzas too! Bless the young woman who had to deal with unhappy and belligerent customers! She was kind to give us something for free for having to make a drive down there. But unfortunately we definitely will not be back here, unless we are truly desperate for low scale pizza.

This particular location is in a need of a «personnel renovation.» before the renovation this Round Table location was good. I would call in my order, be given a time frame, and then I would go and pick up my pizza… No more than 5 min. in the store. Since the renovation, the staff is full of youngsters who have no organizational skills. On my 2^nd visit, I called in my order (1 medium pepperoni & and a small king Arthur supreme) I was given a wait time of 25 min. Got to the store 30 mins later — pizza not ready. Waited another 20 min and inquired about my pizza’s… They had not even put my order in! I have visited this location three separate times and will not be going back. This location is closer to my home, but the service is horrendous.

Well, what can I say, the food here is always exceptionally wonderful. But alas the service is that of molasses to the point where I can order for a dine in and watch a movie at the theater and still will be waiting.
I’ve order from this particular place about 6 or 7 times and either my order is incorrect or I can watch The Lord of rings trilogy in a row before I see my pizza.
Why do I keep coming back if the service is atrocious, well their cooks can make a mean pizza to the point where it’s like, «you know, at least it wasn’t 3 hours».
It’s that good.

You know what’s actually pretty awesome? Round Table pizza straight out of the oven, golden brown on the bottom, crunchy, light sauce, mushrooms and olives.
However, this glorious pizza only happens like 17% of the time, which I find odd because large companies usually have a very specific standard with their product. Here are my issues: inconsistent cooking times which leads to pale pizza bottoms, showing up to pick up my pizza only to find out they neglected to tell me they ran out of mushrooms and now I just have an olive pizza, horribly long delivery wait times which usually prompts a follow up call to see if they forgot about you.
I think more of communication and consistency can go a long way. I mean, isn’t that why we order from chain restaurants? I think I’m going to have to explore some new pizza terrain.

On Saturday, 8÷9÷14, my girlfriend and I ordered a Round Table Pizza to go for our last late night cheat meal.
Food:
We ordered a half & half pizza (half King Arthur’s Supreme pepperoni, italian sausage, italian dry salami, linguica, white mushrooms, green peppers, yellow onions, and black olives. baked with a blend of 3 cheeses on our zesty red sauce and half Maui Zaui, tender chicken, crisp bacon, juicy pineapple, roma tomatoes, red and green onions. baked with a blend of 3 cheeses, polynesian sauce.) The King Arthur’s Supreme was good. You can never go wrong with a bunch of different meats on a pizza. The Maui Zaui was pretty good as well. They use white meat chicken instead of dark meat. The polynesian sauce had a nice sweet and sour flavor.
Service:
The girl that took our order over the phone was nice. At the end of placing my order she told me my credit card was denied. I said that can’t be right. I told her to run it again. She reentered my information and it went through the second time. She told me she entered the wrong expiration date the first time.
Overall:
Round Table Pizza is pretty good. It’s definitely not gourmet pizza but it gets the job done. Round Table Pizza comes in handy when you want a good late night cheat meal.