Citibank

Terrible just terrible. It’s like a saloon more than a bank. The personal advisers are loud and unprofessional. They messed up a significant transaction and application I had. The tellers are really slow. Their manager never tries to shorten the lines by speeding things up. The manager just directs people to the ATMs. The tellers come across as insincere and they like to lecture you at any opportunity presented. They also try to take shortcuts on transactions that make you feel uncomfortable and they insist over and over on doing it that way unless you keep telling them you want them to do it the traditional way.
I used to go to another branch that was closed down recently. This branch irks me so much that I’m likely switching banks in the next month.

Nice ATM Kiosk –It is Brightly lit. 4 ATM Machines and a Night Drop. ATM Card serves as an access key. Makes ATM transactions a little safer.

As soon as my deposit clears I will close my acct. F. k you very much !!! Nothing else to say !!!

LOVE this bank. I always get the best service from the employees, they are always so nice and helpful.

I always receive WONDERFUL service from this branch. Their staff is friendly, professional and extremely helpful in stressful situations. I’ve been banking with Citibank for over 5 yrs and I’ve been to numerous branches and this one is by far my favorite. I have Accounts with other banks but none of them compare. All I have to say is keep up the fabulous work.

Maybe I should review Citibank as a whole but since this is the only branch I have dealt with here goes.
The Good: The tellers are very friendly & very service oriented. A+ for them.
The Bad & Ugly: The «desk» employees do not seem interested in anything other than selling you something, upgrading you, etc. If it is a task beyond that, they are worthless. You can tell them in kindergarten terms what you want or need and they will still manage to screw up and you over every time.
Corporate: I believe that trained monkeys could do a much better job. The right foot has no clue what the left foot is doing and they could care less.
RUN, don’t walk, away from this bank.