Gap

This Gap really pissed me off. Bought a pair of boys pajamas at another Gap down south in March while visiting family for my twin boys. Fast forward to now and the pj bottoms basically ripped the entire length of the crotch area. The seams came undone and the thread unraveled. First off, this isn’t acceptable for a 2 month old pair of pj’s, and secondly, my son (s) don’t thrash their clothes to the point of them ripping seams and holes in the crotch of their bottoms. They literally only wore this pair of pj’s a few times, if that. This was due to low quality, cheaply made clothing. Granted, this is not the local Gap stores fault, they don’t make the clothes, they just carry them. But what is the local Gap’s fault is their customer service, or lack of. I called customer service and told them my issue. The lady says, «take the pair of pj’s back to your local Gap, they will either a) issue you a store credit (receipt not available since I didn’t think I would need to return them) or b) give you a new pair of pj’s at no cost. So, that’s what I did. Well, instead of saying, „Gee, we are so sorry this happened“ I was met with „We can’t do this“, and basically your sh*t out of luck. Again, not acceptable. I told the clerk I spoke to cust svc and this is what they told me to do. So, reluctantly the clerk gave us a new pair of pj’s in the same exact style and pattern as the ones that were defective. But, not without hemming and hawing and chastising me and my husband that basically we were lucky she was doing this ‘favor’ for us and how they don’t normally take other stores merchandise, back.
Huh? I’m sorry, but isn’t every Gap, the same? They all carry the same stuff! What’s the big deal? She also said that ‘we were getting a good deal on the replacement pj’s»…again, HUH? it was the SAME pair of pj’s BUT they were on clearance now! So, how is this a good deal for ME? I already paid full friggen price for my defective pair at $ 25 a pop and now on clearance they were $ 12…SOOOOO, I think if anyone were getting the good deal, its the SLO Gap! Unfortunately, I won’t ever step foot in this SLO Gap again. They are snooty and not too friendly and don’t want to back up their product. And trust me, I spend A LOT of money on clothing for my twins

We were in SLO for my cousins wedding and needed to buy some khakis for my hubby because he forgot his at home. Upon entering we were greeted right away. The customer service was great and I found some really great clearance items for my kids; 2 pairs of corduroy pants for my son for $ 4.97! My hubby found pants that worked perfectly with his outfit and they were at a great price. He also bought some shorts since all shorts were on sale for $ 20. The cashier was very friendly and we were very happy with our purchase!

Meh. As much as I prefer a brick and mortar, I’ve recently switched to shopping at
mainly because the customer service here is lacking. In the many times I’ve been in this store the past couple of years (anywhere from 1 – 4 times a month) NO ONE has EVER asked me if I needed help finding a size. I refuse to break up the gossip between 3 or more associates all at the counter to ask them to find me a size _​_​_​. If they care that little about sales, I find what I need online. I do want to say that these are friendly, nice people but they aren’t necessarily doing their job (asking me if I’m finding what I need, which I’m not) to increase sales. Only once in the past year has someone bothered to start a room for me, usually I have to do it myself. Oh well. Online shopping it is.

Love this store and their products!!!
Friendly service and fun clothing!

Being a bit off of the average shape or size, I found perfect-​fitting jeans. A bit pricier than other places, but they actually fit and look great. Worth it.

The items on their sale rack are not in fact on sale. I just bought some pants from the sale rack and the lady said it was a final sale no returns. When I got home and looked underneath the sale sticker on the price tag, the sale price was the same as the original price.

This Gap is on the smaller side compared to some of the stores I’ve seen in my Chicagoland area. That being said, the girl behind the counter was most helpful in finding the fitted shirts I need to tuck away against my slender frame. The best news is that I found two of them on the bargain rack to boot. I spent $ 40 for the shirts that would have normally been over $ 100 with tax. Not bad.

I have mixed feeling about gap clothing. I mean they make some nice clothes, but they seem to be over prices and their sizes are all over the place. I do tend to pick up my work clothes here when they are on sale
This gap has really nice people working here. They are really honest about the way the clothes look on you and the cashiers are never too pushey about their credit cards.

I never used to shop at the Gap but over the past couple years the clothing at The Gap has gotten a lot better and they keep having great coupons and deals so i shop there more. I’m glad they don’t only have khakis anymore