Kmart

So the dumbshit city council thinks that by tearing down this location, the historic 19^th Ave Bowl and the original Dennys location and building some affordable housing for more welfare cases to benefit, that this was a good plan. City Hall contains nothing but complete fucking morons that are destroying this fine city yet they see nothing wrong with it. Lets build MORE housing for the losers, welfare cases, food stamp using slobs to turn this once fine city to a shithole like Oakland. Nice decision making guys. Hope you all drop dead from the scum that you are inviting to San Mateo.

I rarely update my reviews, but I feel obligated to express myself. This Kmart closing leaves only the Redwood City one as the last remaining peninsula «K». I feel really sorry for the hard-​working employees who now have to go find other jobs which are difficult to come by, especially in entry-​level and in San Mateo. These employees worked hard to the very end, and what did they get out of it? Angry customers and loss of a job. It’s sad, and I thank them for their hard work, and the many who had worked there for over 20 years. I wish them luck in their futures and hope for the best. Alma led a good team…

People are kind of harsh on Kmart, it’s not really the employees fault that Kmart is closing this location, nor it’s business model, which is on par with target. But it has to do with the real estate management and the city for not investing in stores on concar/​Deleware street. They neglected the stores, and didn’t treat their employees well, which I think the employees are hard workers and are doing their job. The real estate just wants to close the location and Michael’s to save money and build more offices and new buildings. Target must be very lucky to be located at bridge point, because all their stores gets updated and management spends money to stores. The rating is going towards the workers who are trying to clear inventory, and moving shelves.

This kmart has had closing signs/​sales forever but it’s still there. It’s kind of a depressing store and it’s not very well-​lit or bright inside either — just an overall ambiance of «get me out of my misery». It’s a bit dirtier, the lines don’t move quickly, and there’s a security person checking your bag as you exit the store. Overall a depressing scene — but I’ve said that already. I have ventured in less than a handful of times, and only because this is next to Michael’s and I was there already. They seem to have good deals on capri suns, and other snack items, which is what I went to buy. Personally I would choose target or a dollar store over kmart, and I guess so would many other people — hency their perpetual store closing sign.

Be really carful they rip you off. The sale staff made mistake charging extra 40 dollars for the item I did not wish to buy. Their cash machine can not show you the total amount for your items before you sign your credit card. The store manager did not even bother to talk to you after the sale clark said she made mistake over charging people. This place is just like a robbery store with the worst service, sales and managers I ever experienced.
This closing location is full of staff do not know how to do business and serve customer. Do not go there. You will be rip off.
If you happen to shop there, make sure you double check your receipts before you leave the store. Staff there has really damaged Kmart’s good reputation. Shame on Kmart that I shop all the time.

Security guards harass anyone who doesnt look like a middle aged white women. Absolutely horrible experience go to redwood city’s kmart instead.

I just got off the phone with a nice lady at Kmart in San Mateo, and its true they are closing down this August. What a bummer then we will have to go to Redwood City store, that’s to bad going to miss that store.

I have to agree that the lines and the service here are horrible. If you need one or two things its fine, anything else probably stay away!

Looks sketchy from the outside but once you go in, it looks a lot like Walmart which is probably by design, not sure who got it off who.
The clientele here isn’t quite as sophisticated as Target (?!) but it’s worth a wander round the store.
When we got to the register, it seemed a bit chaotic with long lines and not enough cashiers.
Also thought it was interesting how there used to be a food concession stand but it has now been barricaded by toilet rolls!

Wow — 2.0 star overall rating seems way to generous — should be solid 1 star. Seriously this place is BAD. Someone else complained about the check stands having no moving belts so you had to push your merchandise along till it gets rung up– I thought this was a joke until I saw it with my own eyes. And as everyone says, the checkout is a nightmare with long, slow moving lines and cashiers that are clueless about policies & promotions including the shop your way program. And the rest of the store, the sales floor, is total like a ghost town. I avoided the long lines at the front on my most recent trip by taking my two items to the jewelry counter to be rung up. The woman that waited on me was nice but her supervisor was just a few inches away and so she had to ask me multiple non transaction questions like if I wanted to apply for a kmart card or donate $$$ to some charity. By the way, there’s also always someone at a little table outside the entrance waiting to take even more money for some mystery charity. Obviously K-​mart allows this since its on their property but the big question is WHY? Do they really think their customers are going to appreciate being asked to donate money BOTH inside & outside since as K-​mart shoppers they’re obviously not millionaires to begin with?

I’m disappointed I can’t put half a star. Can’t believe this place is still open with an incompetent store manager who barely knows her own store policy but enforces her opinions as law.
Only shop here if your other options are closed, relocated, burned down, or do not exist. Even then, think twice before you do.

Really enjoyed the great customer service! One of the few department stores that actually plays Christmas music. Really low key.

stood at customer service for 15 minutes and no one ever showed. there was a pretty long line… disappointed.

This is a piece of sh** kmart! The workers don’t know what they’re doing and can’t run their machines! This is the 3^rd Time I’ve been here today andthey still can’t get their money order machine working! They dont make any attempt to accommodate customers. They just looked at me like boo boo the fool! They have the customer service skills of a 2 year old. What is the point of me going to get my own price check? I’ll tell ya! They can’t even find the person from the department or they don’t know what the hell I’m talking about I have to physically go to where the item was and I be straight snatching the tags right off and bringin’ it to the register! If it wasn’t for them being close to my house, I wouldn’t even bother with waist of space!

There are plenty of reasons why Kmart is dying.
The worst is the poor staff quality.
There is no service.
I waited in line for 30 mins to pay.
There was only ONE person ahead of me.
THIRTY!!!
It was some coupon issue that the clerk didnt know how to resolve.
He was slow as molasses to go around and look for help.
It wasn’t just one check out line like that, all the check outlines were like that when i was there today. everyone just stared at each other waiting to pay for 20 – 30 mins.
No manager came by, no one opened up a new line.
We all just stood inline and said «i just want you to take my money so i can leave, no wonder you guys are going out of business, you dont even want to take my money».
Rant done.

The store is very clean and organized. There are a lot of people who tend to really enjoy the great deals that you can find on school clothes at K-​Mart.

I don’t plan on coming here again, it looks pretty ghetto inside and outside. The only thing going for this place is the efficient location off of 92. I’d much rather be at the Target at Bridgepointe shopping center.

Want to see why people have stopped shopping at Kmart? Visit this one and you are about to witness real estate for future homes or a Spirit Halloween.

I’m not sure how Kmart is still in business, but it’s certainly not this particular store that’s keeping them afloat.
I have been in here a couple of times, and I have had regrets each time. First off, while there are many doors to this store, only one set is actually open. You have to dodge the people asking for money on the way in AND on the way out. No way to avoid it. If I had money to throw around, would I be shopping at Kmart? I think not.
Last week, I came to this store looking for a bike. I love the Schwinn cruiser models they carry, because they’re retro and well-​built, but way cheaper than the fancy Electra bikes at my local specialty bike shop. Unfortunately, the San Mateo store didn’t even have a floor model of the particular bike I saw in the Sunday ad.
Yeah, I should have called first. It was a wasted trip and I still had to dodge the solicitors on the way out of this creepy, mothball-​scented store. What a sad day.

Once I heard there is still a Kmart in the Bay Area, I had to come here. The area is right next to the convention center, so a dead area.
The store itself is a sad disappoint compared to the Kmart that once existed in Colma. The store has very little of each item in each department. The store is like a mini Walmart or a Supersized 7 – 11.
Their camping equipment had 2 choices of stoves and lanterns. The tents had 4 choices.