High Definition Home Inc

After submitting my review back on 9÷22÷14 I received a call by from Ty (owner) of Hi-​Def who was sincerely concerned about my feedback.
We discussed the issues I ran into and he quickly resolved any and all concerns I had. After sending some techs out to my house to complete the job i anticipated i was thrilled with the work and now would recommend Ty and HiDef to my friends.
the system works wonderfully and as I had envisioned. In the end, Ty made sure that I was satisfied with my decision to go with Control4 and High Definition.
To be fair to High Definition, Control4 recently purchased another company that handles all the «apps» and drivers to control functionality of various devices and equipment. I was not aware of this and everything i had required custom programming hence the added cost .
Ty and Dustin (tech) are very professional and have been super responsive and this is why i now give them a 5-​star rating. This is what customer service is all about
Great job Ty and the rest of the crew who «fixed» all my issues.

Had a rough time on a project but they really wanted to make up for it and did. Always super thankful for companies who do right by their customers!

Perhaps they are great if you want to spend A LOT of money but they couldn’t schedule a service call with me until three weeks out and then they had the nerve to just not show up and not even had the courtesy to call me to cancel or reschedule. Guess I wasn’t going to spend enough money with them…

As a home theater enthusiast, I was set on getting my Toshiba 65″ professionally ISF calibrated. After some simple research, I came upon a few local home theater businesses and began calling to research prices for a calibration. After mentioning the business names to my father, who happens to be a professional carpenter, he informed me that he previously worked on projects alongside High Definition Home.
Subsequently, my father’s acquaintance with High Definition Home brought me at ease on spending $ 300 on essentially an invisible product and service. I set up my appointment and the technician was on time, professional, and courteous. I appreciate the fact that he explained the process of calibrating, as I was eager to learn more about home theater.
The end result: A much more detailed, vivid, and well-​balanced performance from my rear projection. The calibration is years old and could possibly need a tuneup, but for the time being, I’m happily satisfied with High Definition Home and their professional ISF calibration service.