Scott and Jonas are terrific. I submitted my issue to them on Saturday, July 13 and the response was quick and courteous. Scott was patient as I explained my frustration with Sony Corp. and my wireless home theater system that, in less than a year, was presenting a problem that prevented me from getting picture or sound on my television. I called SRS after 2 ½ months of dealing with Sony which included sending the Sony receiver to the Sony repair center in Laredo, TX. Two weeks later the receiver was returned«as is» with a cryptic«we could duplicate your problem at our repair facility». I won’t mention the extended warranty revolving door that was just as frustrating. In less than three hours, Scott and Jonas solved the issue at a very reasonable price. It is worth mentioning that even though SRS specializes in custom installation, they gave my «small» job all their attention and expertise. If I ever do install a custom system, SRS is getting the contract!
Traci P.
Évaluation du lieu : 5 San Francisco, CA
I had just bought a new tv and called some friends to ask around who I should get to hook up and mount my tv. I was given the number for SRS Productions. I called Scott and he came out to my apt. in San Francisco the very next day. My tv was hung and I was very happy, so that’s when I decided to have Scott do my home theater system also. He installed a Yamaha sound bar. The surround sound is amazing. Scott just hooked up my second tv which is a Samsung 3D tv. He went through all the steps with me to show me how to change it to 3D and back. What I love about Scott’s service is he is never in a hurry, he spends time with you to make sure everything is at it’s best. Thank you Scott.
Jim R.
Évaluation du lieu : 5 Redwood City, CA
Scott from SRS was fantastic. He was very responsive, honest and knowledgeable. I called him this morning about some inside phone wiring we needed in our new home. He showed up at our home just 30 minutes after I called him. He checked our phone wiring and explained what was needed to get our phone system working and gave me a quote of $ 300 for the work. He also tested our phone jacks and determined that they were already wired for a cable phone. He did this all for no cost. We are getting a cable phone and don’t need to pay for any unnecessary wiring. I recommend you call Scott if you want a knowledgeable inside phone wiring contractor.