Mancini’s Sleepworld

We wanted to buy a bed for the master bedroom and guest bedroom. Richard helped us to navigate through the choices. He is very patient to understand our needs and provided choices from different brands. Very professional and sincere. He has extensive knowledge of the products and provided a lot of information and it definitely helped us made an informed purchase. Awesome customer service and we will definitely come back again and recommend our friends to him.

My boyfriend and I went to Mancini’s Sleepworld for our first stop on our mattress hunt. We came to buy a mattress and purchased one! Richard Gonzales provided us with exceptional service and was very knowledgeable. He showed us several mattresses to test out (because we were looking for a slightly firm one) and gave us comparisons between the different brands and prices. The best advice he gave us was to purchase a mattress that will be worth our while, in other words pay a little more for quality because we spend ¹⁄₃ of our life in bed. I loved that! Sold! Haha. He gave us an EXCELLENT deal and we got our bed delivered the day after we purchased it. Thanks again Richard. I would definitely recommend Mancini’s Sleepworld to buy a mattress!

We had great experience today. Bought 2 mattresses and Neal was very helpful and helped us to find exactly what we wanted. He made our mattress buying experience very easy. We definitely know where to go next time we need to buy a mattress! Highly recommend.
Thank you Neal!

I forgot I had written this glowing review after we bought our mattress. Well less than a year later, we started noticing saggy spots on the mattress so we thought maybe turning the mattress more often would help. It didn’t. We called to report this. They sent a guy who came to look at it, take measurements, make notes, etc then he submitted a report. Couple weeks later we get a letter that our claim was denied & that there’s nothing wrong with the mattress. With the kind of money we paid & to have it sag so much in such a short period of time should NOT be normal for a quality mattress. Extremely disappointed. Will never buy from them again!

Richard is the best of the best. His colleagues, Neil & James provided exceptional service. Very knowledgeable and friendly. He found the perfect mattress for me and my fiancé. Neil gave us a great discount on the palet boards as well. I would definitely recommend this place over others for their service and selection!

Richard & Neal were very helpful today! Great service and very informative! Thanks you!

Ray hooked it up! Very direct and to the point, was a quick sale, in and out within 30 mins. Loved the cleanliness of the store!

I shopped around at a couple of department stores before coming to Mancini’s. Their prices were pretty competitive and their store policy was better than what other’s were offering.
Ruben assisted me with my bed selection. He appeared very knowledgeable and polite at the same time. He answered all of my questions and listened to what I was looking for in a mattress.
The purchase process was very simple and shipping/​delivery was also super easy and quick (next day). I never felt pressured and was allowed to spend as long as I wanted on the beds.

We bought a mattress here the salesman (I think he was Latin, don’t remember his name, he was wearing a bright yellow tropical banana colored shirt,) gave me a deal on a mattress they had on the showroom floor.
No refunds because he reduced the price. It was for my oldest and I have fallen asleep on it myself comfortably many times. Because it was on the showroom floor I bought a mattress encasement right away. There only $ 20 at Target & I would have anyway really.
Thank you very much! I needed that price reduction!

I started getting back pain from the old mattress. So me and my hubby decided to get a firmer one with good support and of course with a good price.
My family have been a long time customers with this company and I thought would try to go in for shopping.
Once we walked in, we were welcomed immediately. Richard was very helpful with picking out the mattress that I was exactly looking for. He explained everything in details about the product and also gave me a very good deal! Yay, just bought a mattress that I could sleep in and don’t worry for another 15 – 20 yrs! I recommend this place strongly!

This place is great, and the manager– Mike is super awesome! He gave me a full credit for the mattress that I bought 2 years ago while I upgraded to a better one. I highly recommend this place for a good night sleep!

I went in today to pick up a Tempurpedic bed and Neal greeted us at the door and gave us plenty of time to look around. We ended up leaving with a much less expensive bed than the Tempurpedic because we were given the time to browse around and found a perfect match.
We also got a great deal on a twin size loveseat and an extra frame to replace one of our broken ones.
This store is perfect, the only thing I’d like to see different is to have the Tempurpedic beds next to the other memory foam ones for direct side by side comparison.
Neal was super helpful and let us take as much time as we needed before giving us a great deal.

Richard Gonzalez and Mike at Mancini’s Sleepworld were very helpful at assisting me to buy Tempurpedic Contour Supreme mattress and Ergo base for my bedroom. They were honest and very patient to answer all my questions and concerns. Very courteous and outgoing nature and always ready to assist and suggest right size bed with right size base combination.
I would recommend to go there and ask for Richard and or Mike for excellent service, fast delivery and quick setup. They were very helpful to provide exchange service when I bought the wrong size in my first order.
Thanks guys for all your help and support, really love the mattress and Ergo Base for my new bedroom.
Regards,
Shailesh Negandhi.

I had a good experience & helpful salesperson Ray who was good in sales but not pushy. He showed various options & didn’t rush me to select… However I ended up buying his top recommendation. Good delivery system & free interest financing for 12 months ended up sweeting the deal with little negation on the price as well. I received the Serta I Comfort mattress a week ago, like it & enjoying it.
All worked well… Go to Ray, he will sort you out.

My wife & I went into the store today with the intent of «looking at a bed or two» We had bought a bed here almost 7 years ago & were pleased with it, but it was getting tired, so we went to check it out.
Long story short, Mike, the manager listened to our need’s, and showed us a couple of fantastic beds, and we settled on a Temperpedic. It wasn’t cheap, but they were doing a great 48 month interest free offer… so we signed on the dotted line, and will be getting out new bed on Wednesday!
The entire process was pain free… NO HARD SELL, no…“come over here & check out this one, and it’s only $ 1500 more” sales tactics, just a straightforward, honest & professional salesperson with excellent customer skills.
Thank you Mancini’s Sleepworld.
Oh, and bonus set of free sheets or a mattress protector for checking in on Unilocal… worth almost $ 70
5÷26÷15 Update… got a call with a Noon to 2pm delivery window for Wednesday…
5÷27÷15 Update… got a call at noon saying they would be here in 10 minutes. 6 minutes later there is a knock at the door, and 15 minutes later we have a wonderful new bed delivered & set up, and our old bed removed…
No mess, no fuss, professional service.
Thanks again.

Awesome service. Came in here on a slow day (Mothers Day). Salesmen were helpful, informative, respective. Not pushy at all. No hassle: in and out with a brand new mattress and bed frame in an hour.
If you need a new mattress, definitely go here!

There have been just a few times in my life when I needed to purchase a bed. I was really nervous about spending a huge chunk of cash but I really needed a good quality bed. Luckily I walked into this store (Mancini sleep world on winchester) and was greeted by a very informative and likable sales guy named Mike! He made the process so easy! I got the impression that Mike truly knows the meaning of «valuing» his customers. He didn’t have to tell me he valued me as a customer because I felt it!
Its been a couple of months since my purchase. I regret to say that I have to return my bed. but guess what? He’s still valuing me as his customer! I have a lower back and hip problem and he actually has compassion for my situation. He’s still trying to help me along with Jay. I’ve had nothing but top notch service from these guys and am thankful they are still so willing to help me find the right bed :)

Not having bought a mattress in 20 years, we were overwhelmed by today’s technology — memory foam, latex, innerspring, hybrid, gel… with all those choices RIchard set our minds at ease and helped us make the decision painlessly. He was patient and calm, answered all our questions, and never pushed us toward anything we weren’t interested in. Even our 5-​year-​old was happy with the service!
Richard worked within our constraints and we ended up buying our mattress, bed, and our daughter’s complete bedroom set (bed, mattress, end table and dresser) during the visit., which lasted after closing. Brett was extremely friendly and helped finalize everything and we were on our way.
Fair prices, no pressure, honesty, and friendly service is what we got. Can’t get better than that.

After visiting a number of mattress stores in San Jose, I settled on this place. I did a lot of price comparisons between stores and online and concluded that it’s not wise to shop online since you aren’t able to plop on the mattresses online. Mattress manufacturers skew each mattress slightly and even change the names so it makes it impossible for you to compare apples to apples. Costco had great prices, but they only had 2 choices for Cal Kings and their vertical arrangement makes it impossible for you to lay on them in the warehouse on top of the fact that they don’t deliver. That was a big deal breaker for me since a Cal King is both heavy and awkward to haul upstairs.
Richard at Mancini was patient and answered all my ignorant questions. When you are in a room full of mattresses, it just gets so overwhelming! All I knew was I wanted a softer mattress but nowadays you have to deal with how many layers of memory foam and in what compositions percentages coupled with the gauge of the supporting springs underneath. You really can’t study a chart to estimate its plushness. You gotta take a step back, hunch down, and launch yourself until you land flat on your back and let the mattress conform to your body after about 10 minutes to get a true sense of how it’ll be. I literally spent a few hours in here and 2 visits to conclude which mattress I wanted. He really worked with me on the price and made me a deal I couldn’t resist, although it was considerably more than I planned on spending.
I originally was only going to replace my top mattress but when I tinkered with the adjustable bases and got the image of senior citizens on hospital beds out of my head, I decided I was gonna get me one of these! It was so comfy and I could totally picture myself in my room with the fattest Lay-​Z boy setup up in my hood! Be advised that this setup isn’t cheap, especially for a King since you’re basically buying 2 motorized twin setups. I opted not to buy the Rolls Royce model with the underbed lighting and massage because I figured my bed pan is just inches anyways and Ben Gay is a cheaper option. In the end, I still ended up spending almost 3x my original budget!
Why not 5 stars? Well like the other Unilocalers experienced, the delivery guys they use aren’t the most hospitable. They are clumsy (dirtied up my walls and knocked/​broke my pictures) and not very clean. The dispatcher does, however gives you a call about 10 minutes before they arrive which was very nice.
The other thing that irked me was the fact that I had to call the store TWICE to have them send me a receipt since I ordered the adjustable base over the phone. The first time he told me they didn’t have stamps at the store so the mail never went out (wow). Second time he said he emailed me an electronic copy of the receipt but their computer system is so old that it doesn’t send out emails. Really? Come on Mr Mancini get off your Commodore 64 and upgrade your stores’ technology!

On a beautiful Friday afternoon, my boyfriend and I were assisted for over 2 hours by a great salesman, Victor. He was very knowledgeable and yet not too pushy at all. We even left Mancini’s, explored other options, and returned to buy Mancini’s product as we found the salesman to be overwhelmingly helpful.
Highly recommend, especially during a non-​busy period so you can receive personal assistance.