Vons

The best of the 3 Vons in Santa Clarita IMO, although it’s at the outer city limits near Sand Canyon — maybe because it’s pretty new and the pride of the neighborhood, with not many options nearby. So all the locals seem to go here.
Haven’t had the kinds of problems with cashiers that I just wrote about with the other two, Stevenson Ranch and Newhall. I almost never write about supermarkets but those two have staff that are so bad I had to. The items are pretty much the same, at least as good as more upscale neighborhood of Stevenson Ranch.

With so many stores struggling now (Haggen in bankruptcy) the big chains need to step it up or face the same fate. Customer service here is terrible to non-​existent. I got a plastic bag of organic lettuce only to find it was completely soggy and half rotten inside. I brought it back and the same thing happened again. The person covering the produce area was nowhere to be found and it took way too long to get refunded for the lettuce. There are too many other choices for me to go back and face a similar experience. Adiós Vons!

thank goodness for Unilocal for when you want to vent about first world problems.
This review should have been written years ago, back when I first cut into the most rotten bell pepper I had ever seen in my life– an over priced ORGANIC pepper mind you. This Vons has THE worst selection of produce I have ever seen. like so nasty that I wish I lived near a 99 cent store so I could eat fresher produce! you should see the romaine lettuce I am looking at right now. disgusting! it’s half rotted and we bought it the day before yesterday! I have never purchased such consistently bad produce anywhere else in my life ESPECIALLY THEIR ORGANIC FRUITS AND VEGGIES!!! I have literally spit out more organic produce then I have swallowed from them. Usually organic tastes better to me NOT SO WITH VONS ORGANICS. I trust freaking Walmart produce over Vons any day… and I don’t trust Walmart’s produce.
The only reason I shop there is because it’s the closest supermarket to my house and I am lazy. They are over priced but I belong to their Vons club so I try to shop for stuff on sale which for the most part is priced at at what you would pay at a Walmart I guess (I’m talking about their sale items, forget about regular priced items, I feel violated every time I have to buy a regular priced item from them unless it’s some crappy store brand)
anyways, I have been shopping here for almost 9 years and their produce sucks, I have also purchased straight up rotten ground beef but that was just once. As far as their employees, they have always been really great, helpful and nice which is prob the only reason I cave and shop there. they always take back their gross produce without a hassle. I have only bothered with returns a couple of times, it’s a 10 minute drive from my house. I hope their employees start acting like jerks so I get so fed up and just plan out my produce shopping at Sprouts. :(
PS. So I had originally left a two star rating but I was reading someone’s 5 star review and he is right, 2 stars is a little harsh. I’m just so mad about my salad right now. but I do appreciate the cleanliness, late hours, decently stocked shelves, organic foods (not produce) and great gluten free section. but they need to stop selling spoiled produce. they get no more than 3 stars until they do!!! …and they are expensive.

We’ve lived in Canyon Country for a while, and the Vons used to be just okay, but after the renovation, WE LOVE all the fresh organic affordable produce, the new vegan selections and of course the new clean layout of the store. Always have nice experiences going there. Hope they continue adding natural and vegan foods!

This place blows worse than ever. Have strawberries and whipped cream and no dessert cakes for strawberry shortcake. Produce department tells you to go to the bakery the bakery tells you to go to the produce department. I don’t shop here much but when it’s awful

I love the variety in the produce section. I don’t have to drive far anymore to get organic veggies & fruits. Plus they have a wide selection of products through out the store. I also love the bakery! ++ got my son’s birthday cake there. Chris did a great job customizing my cake.
It was delicious and my 7 yrs old loved it!

They have lost my business after today. Don’t ever ask for something fresh. It’s the end of the world. My 300 dollars in grocery’s will go to another store for now on.

I usually get my cake at the vons on Bouquet, but they looked horrible. So I popped into this one. I have to say I have never seen prettier cakes. I mean gorgeous you have to go look at them. I think the lady who helped take my order is the decorator. Her name was Brianne? My son wanted something very simple but it was great! Best looking cakes in the valley. I wish I could post pics I took.

Wow! I found this
Vons to be fantastic! The produce department was one of the best I’ve come across. The aisles are wide, well stocked and easy to navigate. No waiting in line but it was mid day on Friday. Parking lot is pretty busy but no other complaints.

For an up scale Vons this was pretty disappointing. The store set up makes no sense for one thing. I was looking all over for Hot Dogs and figured they would be next to deli cheeses and found that is not the case. I saw the manager at about 4 p.m. Wednesday ³⁄₂₅ down the main isle so I said excuse me, he never even looked up so I said it again thinking he didn’t hear me. He still never looked up and so I said, «where are the hot dogs»? still never looking up he pointed left and said that way. I was like what! what does that way mean. I was so irritated by that point that I just walked away until I found them tucked in a corner of the store across form the fruits and vegetables dept. This was a pathetic example of a manager who is seriously lacking in customer relations. I will be shopping at Stater Bros. from now on.

I know that Von’s is expensive, but it’s the closest «real» grocery store to me and I find it convenient. I stopped in yesterday to pick up a last minute birthday cake and the gentleman who helped me really went out of his way to make a particular cake work. I appreciate the time, care and attention. The birthday girl loved the cake and the writing that was carefully placed on the cake. Thank you for your help!

This Vons location was remodeled about a year ago. They did a fantastic job of expanding the store and making to twice as large. It includes a Starbucks inside with a small seating area.
Other great features: Pharmacy, bakery, deli, flower, large produce section, improved supplements and vitamin section and a large selection of wines, spirits and beers.
What is not so great: Its huge and when you have to find something as simple as strawberry jam or tapatio hot sauce you could walk around for at least 8 minutes trying to find the appropriate isle.
I’ve never seen long lines here and the clerks are friendly.

I exited the 14 Freeway at Sand Canyon to gas up my car at the ARCO and gas up myself at the Starbucks and donut shop. Feeling very guilty about the unhealthiness of the sugar and caffeine I’d just subjected myself to I decided to pick up some healthier snacks for my trip at this Vons.
Most people think of a grocery store as a place to buy groceries that they then take home and put in refrigerators and cupboards until it is time to cook, but I like to stop at grocery stores when I’m traveling to pick up healthier snack items than I am likely to find at gas station convenience stores and drive through fast food restaurants.
Vons carries the full complement of groceries you’d expect any home cook to need, but don’t forget that they have a deli department with both individual hot and cold items ready to eat such as fried chicken, baked chicken, potato salad, macaroni salad, and cole slaw. You can buy individual bagels, rolls, or cookies in their bakery department (donuts, too, if you’re feeling frisky). Visit the produce section for some fresh fruit, but don’t forget to wash it (pouring water over it from a water bottle and rubbing vigorously will do in a pinch).
Visit the cooler to find a variety of frosty cool drink including waters, juices, gatorade, teas, even sodas for those less imaginative.
This particular Vons has a Starbucks inside where you can order coffee, espresso drinks and teas, both hot and cold to accompany your healthy fare. You can even buy muffins and pumpkin bread here — just about anything you can buy at a standard Starbucks
There is an area full of tables inside between the Starbucks and the deli just for people to sit and enjoy their food (and the FREE WIFI) so they don’t have to grab it and eat it on the go.
Inside the store there is a coin star machine for those who’ve been saving their pennies in an old mason jar, a Wells Fargo ATM for those who haven’t, and a lottery machine where you can spend the money you got from either of the other two machines.
There were clean very nice looking bathrooms in the front corner if the store, so this store seems to be firing on all cylinders. Everything looks new, clean, and well maintained. Bonus stars for the friendly employees, the free wifi, and the dedicated eating area. If I lived closer I’d shop here quite often.

Who spends millions of dollars remodeling an entire shopping center inconveniencing everyone from merchants to customers and in the end produces a store that is worse than the one they already had? Von’s does, or more specifically Safeway. The parking lot is now worse than the one they already had and more dangerous. The customer service has gotten worse when before it was a strength. Everyone there seems so unhappy. They don’t have a very good selection anymore which is baffling because the store is physically much larger now. The people at the deli and meat departments are less than useless and the meat department people are just plain rude as well. I do think the ladies at the new pharmacy are very nice and helpful. I don’t understand the need for a Starbucks both inside the store and in the same shopping center, but whatever. In the end the whole project is a classic, epic FAIL.

Yes, I am the undisputed dutchess of Vons.
They unfortunately closed the Albertson’s near me so I’ve been coming here. My review was from years ago when the place was run down.
This place is a big improvement. Produce is more vast, meat isn’t rancid looking. There’s a Starbucks with nice people.
I also like the smaller black shopping carts.
If anything, shit is still expensive so I still also have to go Stater Brothers for other things.
I’m Unilocaling a goddamn grocery store.
It’s a grocery store.
Get over it, the 2 people that care.
What we need is Whole Foods or a Fresh and Easy.

This store definitely deserves more than 2.5 stars. I like the Unilocaler who stated that she’s never coming back while her profile shows 31 subsequent Unilocal check-​ins. Just the fact that this Vons has been the driving force behind the recent renovation of the entire Sand Canon/​Soledad shopping complex should alone earn them some well-​deserved kudos. Canyon Country desperately needed a facelift and, coming from a local resident, I really appreciate the progress.
This store is well maintained and it has a large selection of products. The produce department is huge. The newly renovated pharmacy looks really nice. There is an indoor Starbucks with a lounge area. There are plenty of self-​checkout stations. If you’re looking for the lowest prices then you should probably drive down the street to Food 4 Less. You’re going to pay a small premium at upscale supermarket with wide selection of products.

This place has some lazy people. I went to the meat mrkt and asked if they could make me some burger patty the guy told me all they had was out on the isle!!! I was like kk thnx.

20 mins waiting in line to pay for my shopping because the lady in front of me was buying baby food with food stamps. There were five other people behind me and there was no concern for service. I asked why was the self check out closed and the cashier sharply replied «it’s closed down at 10 pm» The store looks nice but is not organized very well… Normally tea and coffee can be found on the same aisle… at this store it’s on separate aisles… go figure. No shallots in the produce department and a couple of the night time stocking crew were complaining about how awful their boss and jobs are. Last thing I want to hear after a 15 hour work day… I will not be back

I’ve been going to this store forever. It’s very hit or miss.
The produce is way too expensive for what you get. Freshness does not seem to be a number one priority.
Without coupons or JUST4U, not worth shopping there.
On more than one occation, I have been grossly overcharged. This seems to be a company wide issue.
The reason for one star… The Fried Chicken is real tasty.

Some of the service people seem rude which is weird because it’s most of the managers that don’t have social skills.
I also just found out the whole reason Hallmark is changing location is because Vons owns the parking lot and is making them. That made me decide I would rather drive to another store than give them my money any longer!!!