Pacific Dry Cleaners

I have been using Pacific Drycleaning for all of my dry cleaning and alteration services for 20 years. They have never ruined anything, and they have performed miracles removing stains. Their prices support their excellent service.
I was not aware that the business sold. I have not used the drycleaners in recent years and was shocked that this business had some poor reviews. I would like to withdraw my review and don’t know how to do it.

My clothes weren’t ready on the day they should’ve been. When the rescheduled day came around, my clothes weren’t ready again. Finally, the third time they were ready, but they weren’t ironed well. I tried them again, and again, my clothes weren’t cleaned on the scheduled day. Moving on to Mission Cleaners.

After a particularly wild night at the Catalyst, I brought a light blue dress shirt stained with blood to them, and they told me not to be very optimistic about it’s future. Thankfully, when I picked it up it was like there never was any blood on it at all! Very satisfied, they have definitely earned a customer for as long as I’m in Santa Cruz.
Note that there is a $ 15 minimum on credit cards, and my single dress shirt was $ 10.

i satisfied .
Thx

We went here for the first time recently to get our comforter dry cleaned. The price was fair and we heard good things about them. The ticket and person at the counter said it would be done in around a week and a half. I went to pick it up around six days after that scheduled pick-​up date around lunch and they told me it wasn’t ready, to come back in the evening. I came back in the evening and they said it wasn’t ready to come back the next day. I came back the next evening and it was finally done. I don’t live close to this location and coming by three times with my toddler was incredibly inconvenient. I would have had no problem waiting for it longer if they had just been honest about when they thought it would be done. Additionally, if it was late, I would have been fine if they would have just called me to let me know. I can’t return here and wouldn’t suggest it to someone in the future unless they had a flexible schedule and lived close to it. There was no problem with the dry-​cleaning itself, it was fine. Additionally, the comforter came in a nice bag with a handle which I liked.

I honestly do not want to even give ONE star. This place ruined my $ 250 Ralph Lauren Goose Down Comforter. He tried to blame it on me… saying I has blood and urine all over it. Um… sir… who the hell urinated and put blood on my bed cause sure as hell didn’t. It pretty much looks like it was burned. Like as if u left an iron on something. I would NEVER recommend this place. The only thing he did was knock $ 10 off my amount due which was overly priced any how.

I like this place bc I called them last minute to get a suitcoat pressed and they did it happily. The quality of the work was good, it took like 5 minutes and it was only $ 7. Also, they are eco-​friendly!

I took my wedding dress to Pacific Dry Cleaners after my outdoor wedding. My dress had a long train which I had worn as I walked down the aisle — across grass — resulting in numerous grass stains. Later on my wedding night, my train had been pinned up but the gown was still floor length and I had danced the night away on a lawn and across dirt paths at the outdoor camp where the wedding was held. Needless to say, the hem of my wedding dress was completely black with grime and had pine needles, leaves, and other debris completely stuck throughout the lace. I knew the dress was ruined, but had it dry cleaned anyway to get my sweat out of the lining and expected to have the dress shortened later to cut off the ruined hem. However, to my amazement, and complete astonishment, Pacific Ave Cleaners restored the dress to perfection! I could not believe that they were able to get the dress completely pristine — And they charged far far far less than the price I had expected to pay, far less than the price my other friends had paid to have their already sparkling clean wedding dresses cleaned. Since that time I have been a repeat customer of Pacific Dry Cleaners and have found them to do a perfect job on everything every time, at extremely affordable rates. I will be a loyal customer for life!

I went it to get a pair of pants altered and was promised that it would be ready the following day by 3pm. I went it 2 days later and the man told me he had not gotten to it yet. I specifically asked him if he can have it ready in a day because I needed it for an event but he said he would not have it ready for another 2 days even though on the receipt he gave me it stated that it would be ready 24 hours after I dropped it off. After much pleading he agreed to have it done at the end of the day but was very hostile about it. This was my first and last visit to this place!

They’re super friendly and flexible with deadlines. Inexpensive and well done alterations too!

Friendly, prompt and personalized service. Lately, in addition to my regular dry cleaning, I’ve been bringing in items I thought I’d need to donate because of damage. The things brought in have included a hand stitched bag from Guatemala (ripped lining), a cashmere sweater (hole in neckline) and a dog bag (broken zipper and strap). Each item has been carefully sewn back together quickly for very reasonable rates. I highly recommend Pacific Dry Cleaners.
**A man opened a dry-​cleaning business next door to the convent. He knocked on the door and asked the Mother Superior if she had any dirty habits.**

I’ve been a customer here for almost ten years. I got my first pair of designer jeans hemmed here when I was about 16 and I’ve been coming here ever since. The new owner is just as great as the old ones and he probably works twice as hard. The reason why I keep coming here is because the owner will always do a next day pick up if I ask. The prices are very reasonable too.

I went here to have a coat cleaned at the last minute. They were the only people I could find who would do it for a reasonable price. They were great.

Inexpensive for alterations, friendly service, no mishaps with my cleaning. Couldn’t ask for more!

In a world of dubious cleaners, I appreciate Pacific Dry Cleaners. I think the owners are a couple, and they are so friendly. I got a pair of high-​end jeans hemmed with the original hem, and a sweater, shirt, and dress cleaned. It was $ 30 altogether – pretty cheap for having original hems done, and everything looks great. I did notice a lot of shrinkage in the shirt, however, hence the 4 stars.
They’ll ask for your phone number so you don’t need to keep a pick-​up slip, there’s parking, and I’m pretty sure the Santa Cruz police dept. gets all their uniforms cleaned there… interesting way to support their quality, I know.

The best place to get dry cleaning in town! They use non-​toxic chemicals and the service wont be beat! The actual owner of the store works the counters so you can have a friendly chat and show them your stains and concerns. They know their stains! Can get almost anything out including wine stains and pet stains. The prices are reasonable and great! No problems in 15 years since I started bringing my stuff in. They clean almost anything including stuffed animals (the parents out there know what I am talking about) The alternations can’t be beat as well. They offer original hem on expensive pair of jeans!