I ordered a pizza online that had pineapple and bacon on it. Delivery took forever. And then when I opened the box they put PEPPERONI instead of pineapple. I made sure I clicked pineapple. Very careless. Called to get a replacement pizza delivered and I have been waiting a very long time. Last time I ordered from them too they forgot the soda. If you like waiting forever for an order that isn’t even yours, then this Pizza Hut is for you.
Ileana H.
Évaluation du lieu : 5 Pasadena, CA
This particular Pizza Hut has the best management ever. I ordered 2 pizzas online and one of them was not what I expected. I called them to mention my issue and the manager offered to resolve the problem. She offered to send a new pizza or credit for the future. Since I’m visiting from California this would not work out for me, she said she would figure out how to fix the problem and said she would call me back. About an hour later a delivery person from Pizza Hut nocked on our door with a refund ! I’m extremely satisfied with their customer service, the manager’s name is Yolanda . Thanks again
Carlos M.
Évaluation du lieu : 1 Santa Fe, NM
This place made me fat sick and nearly made me vomit I wouldn’t go here unless you are on a road trip
Monique D.
Évaluation du lieu : 2 Santa Fe, NM
Firts of all: we were greeted by a guy in a very greasy t-shirt.not tasteful at all! Pizza’s were fine, but we had to place our order 5 or 6 times. Finally our pizza’s arrived before our starter. We got a starter we did not order. It was chaotic in this Pizza Hut. Some of the servers did their very best, but it was all messed up by the other servers. But pizza’s were okay. That’s why I gave it 2 stsrs
Deanna S.
Évaluation du lieu : 2 Santa Fe, NM
Frustrated. We ordered online. Delivery was 10 minutes late, but not really a concern. When we opened everything up we were missing the sauces. I called the store and didn’t get an answer(Friday night at 6:20). I called again a few minutes later and asked if they could bring the sauce. I was told the manager said no. When I asked if they usually don’t bring a part of the order when they forget it originally, she hung up on me.
Yap F.
Évaluation du lieu : 3 Santa Fe, NM
pizzas were fine, but they need to work on the ordering process. said I called too early, then no one answered at the time I was told to call, and when I finally go through I had missed my requested delivery time. suggest they accept phone orders whenever phoned in. The national chain’s internet site was abysmal. it should be a lot easier to do a quick order in advance.