FedEx Office Print & Ship Center

It was Saturday and no where was open to find boxes. I went to FedEx and the store manager went above and beyond to make sure I got the amount of boxes I needed to pack up my house. He saw we had so much work ahead of us he even gave us packing tape, Which we forgot. I will definitely use this FedEx again. Thx you so much

Horrible service, always packed with one person working, bad attitude and going as slow as humanly possible. I would be extremely pissed if I was the manager of this horrible location.

These people are despicable. They sold 66 sheets of near-​card stock paper to my wife. Ten copies of a simple three page resume were requested. They produced 22 copies on the paper mentioned above. My wife failed to inspect her order. However, it is ignorance, stupidity, and sharp business practice on the part of these horrible staff who are responsible. Is there no shame? Please do not patronize this place. They will rip you off if they can. See the other negative reviews here. –Santa Fe, NM

Don’t do it. Don’t try to ship FedEx from here. We’ve had this problem several times over the past 3 – 4 years and each time think, «well maybe this time it’ll be better». Nope. We ship now ONLY from the FedEx main distribution center on Camino Entrada. Yes, it’s less convenient if you live on the north end of Santa Fe, but believe me, it’s worth it.
This Kinkos has told us several times that our boxes are not «good enough» for FedEx shipping under their rules. They inspect the box when you bring it in (with your online label already printed and attached and paid for) and this time turned back to us 2 of our 4 boxes. There was nothing wrong with these and to make it more clear — EACH time we’ve had this problem at Kinkos we turn around and bring the exact same box down to the main FedEx and they accept it, no issues. We do not replace or fix the box before we bring it to the main FedEx.
The last time at Kinkos last week the woman who turned down two of them was downright rude. When I said, «I bring the same type of box to the main FedEx with no problems,» she replied with a lot of attitude, «well obviously their standards are different than ours.» Umm… they’re your parent company, shouldn’t the standards be the same???
I’m sure they want to re-​box and repack for a fee. This time she even asked me what was inside, I suspect hoping I would say it was something fragile. When I replied that it was a light plastic item, she ignored my answer and went on.
I will NEVER go to this Kinkos again to ship and would tell everyone else to go the extra couple of miles to the main FedEx because the miles are definitely worth it.
They also blew it on a copy job recently, printing 200 color copies on expensive glossy paper where the top paragraph of text was blurry. It was impossible that they could NOT have seen this. They put them all in a box, charged our account and tried to pass them off as acceptable. No.

I received a pair of shoes that didn’t work, so had to return them. I got a prepaid Fedex label from the vendor and put paperwork in the original shipping box with the shoes, just as it arrived to me. Sent my husband to this Fedex location to drop off the package. It’s a FIFTY mile ride ONE-​WAY to go to this store.
The clerk refused the package, saying it wasn’t packed correctly and that the only way she would accept it was if SHE repacked it with PAPER padding, at a cost of $ 3.99. My husband said he would re-​open it and stuff it with packing material he had in the car. The clerk REFUSED, she said if HE repacked it she wouldn’t accept it for shipment.
What kind of clapped-​up operation is this? Husband phoned me and I told him to just bring the package home and I would ship it from Albuquerque (100 miles ONE-​WAY) when we next go there. I will never patronize this store again. I see a number of similar reviews below. Go somewhere else in Santa Fe for copy and shipping services.

Oh the problems I’ve had here. Firstly, DO NOT send them a digital order since the staff doesn’t understand simple concepts like cut in half, or fit 4 onto an 8 X 10 inch page of glossy card stock. Next, always check the price that they give you… They tend to sneak extra prices into the orders customers make, and especially if you’re doing oversize printing, I’ve had the employees there add 10 to 20 feet of print costs. Luckily I was able to plead my case to the manager the next day after I reviewed the order and caught the mistake and she fixed the problem, but still… I used to work at Kinko’s before it was bought out by FedEx, and the caliber of our employees at that time was definitely better than the ones at this location…