Fibermark MTC

Professional, quality work at a great price. Can’t get better.

Mark & the employees at Fibermark are top notch. We have needed their help on several occasions & each time they have come promptly and professionally removed whatever stains/​dirt situation we had. They even made recommendations as to what to do to help maintain the fabrics in our home. I cannot say enough nice things about everyone at this company. A definite five star operation that takes such pride in what they do. So thankful to have connected with them & continue to use them often.

We have been using Fibermark for many years and couldn’t be happier with their professional, caring service and outstanding results. I would recommend them without hesitation. Thank you, Mark.

Every now-​and-​again you find people that remind you there is really only one correct way to conduct business and that all the others are merely attempts by idiots. FiberMark are the Prince Charmings of the carpet (etc…) cleaning business. I have carpeting and a large area rug that survived the trappings of a sick dog (imagine what you will), a new puppy, general dirt and a family. We set the appointed time and I held my breath. Not only did Mark call AND text that our tech was on his way, but that he was early and was that ok. Not only did Joey arrive smiling and adorable, but he was efficient, smart and certainly knew his stains! When Joey left Mark again texted to ask how everything went. There was constant communication. Fibermark is quality service at its best. I will absolutely call on Mark, Randy, Joey, Romeo, Julian and Rhonda again. These are the people I trust in my house and that feel like (the good kind of) family!

An amazing gentlemanly service to clean really well and carefully; all quality upholstry and carpeting! We had them come out to clean our Diva couch and boy was it worth every penny. They cared enough to get out the dirt attracting soap residue a previous cleaning company had left in the fabric. They love what they do and so do I. !!
Thank you Mark and everybody at this company. Lucinda

As an interior designer, I like to specify nice things, but nice things get dirty, and that’s not a problem if you have someone like Fibermark in your address book. Highly recommend.

Fiber Mark is great ! we needed to have some white slip covers cleaned for 2 sofas, we can say that they were bad, real bad. we met mark the owner and the general manager randy at the cleaning center and we knew we were in the right place. they both were very good with all the fine details. (35 years in the biz) and wow there client list blew us away. this is a place that has been here since 1963 the service we got was as good as anyone can get .we thank you for the professional work.

Mark was so accommodating, friendly and easy to work with. My vintage Moroccan and white flokati look amazing! Highly recommend.

OK this was amazing. My dog decided to spray an entire bottle of chocolate syrup all over my carpet. I tried to clean it myself and, of course, only made it worse. Mark and his team showed up and it looks BRAND NEW. I don’t know how they did it. Really. pretty incredible stuff.

Fibermark cleaned our huge sectional couch in our family room that was filled with seven years of superbowls and family parties — they arrived promptly when promised, finished on time, and left everything clean in our house. The couch looks terrific! I feel that the price was fair for the amount and quality of work performed. Thanks! I would definitely use them again.

Highly recommend this company! They did a great job with our carpets.

Had Mark and his crew take all of our rugs out of the house and clean them while we were on vacation. Everything came back looking (and more importantly, smelling!) fresh and clean, and they created two custom Sisal-​style rugs which came out perfect. The movers were courteous and professional and did a great job getting everything back into place, with pads! Couldn’t be happier!

I was very satisfied with the work done by this company. They did an excellent job of cleaning and reshaping my needlepoint rugs and got them back to me quickly. Juan, the employee who came to my home, was polite and courteous. He did a great job and made honest assessments about what needed to be done. Mark, the owner, went out of his way to schedule other customers in my area, which is 100 miles from their shop, so that we could share the trip charge. Overall, the company did an excellent job at a reasonable cost and I would highly recommend them for cleaning and protecting valuable rugs and upholstery.

We found Mark to be pleasant, punctual and informative. All phone calls were returned in less than 2 hours and the prices quoted to us were reasonable. When we decided to replace instead of clean our carpets, we got good advice about fabric, color, borders, etc. would definitely use Fibermark in the future.
Elliott R.

Poor customer service with a «you need us, more than we need you» attitude. Used them to clean 2 linen dining room chairs and it took them a month to clean them 2 chairs? They do not return calls and/​or provide any updates. You have constantly call them and follow up. They did clean the chairs well, but basically made me feel stupid for purchasing linen chairs in the first place?!? I doubt I will use them again in the future b/​c of their poor attitude towards their customers. Hours of operation are M-​F from 9 – 3. So I had to take off work just drop off and pick up my chairs. They do not cater to people who have to work for living.

We had sent out our rug to be cleaned and it was brought back promptly. Delivery men Ron & John were professional, they moved our furniture and placed it back in the exact same spot. Looks great!

Had a leather ottoman reconditioned and the quality of the work was excellent. I highly recommend them!

Our company, MODERN RESALE, has been using Fibermark for many years. We have never been disappointed in the quality of work or service they provide.
We acquire gently used high end furniture from the best manufacturers, such as B&B Italia, Minotti, Ligne Roset, etc., to be resold to the secondary market. As you can image, we rely heavily on Fibermark on almost weekly basis, to help the upholstered pieces and rugs look new again without jeopardizing the integrity of the materials.
Fibermark is honest, reliable, fair, and really the best in town!

Very unprofessional. We had an appointment for them to assess our couch & rug at home, and my husband called after 15 went by and they still weren’t there. The person who answered said he was the one who was supposed to be there, but he was currently in their showroom (or something) looking at rugs. Uh, what. He asked if he could come by much later, with no apologies. We both work, and had this appointment set up for awhile… He then asked us not to post a bad a bad Unilocal review. Welp, sorry!

When I ask someone into my home to do some work,
I want courteous and professional workers, people I can trust, who’s opinions I respect. I want to love their work and know I’m getting an honest deal. This is exactly what I experienced when we called Mark to clean our off white, Modernica sofa, and 18×12 flokati rug. He did an amazing job, our sofa and rug look brand new. Mark also took a look at our Erik Jorgensen wave lounger that was in bad shape. The black leather was scratched and stretched and needed a facelift. Now it looks like it’s old self again!
I really was impressed the way his crew cared for my house while they did the work. They even took the time to reassure our barky little dog that they were friendly.
I will be calling Mark for any cleaning I have in the future!
Very satisfied in Pacific Palisades, CA