Pure Flo Water Company

We have been having water delivered for almost 2 years and we are so pleased with everything! Jesus always delivers our water with a great smile and positive attitude.

I started on Pureflo when I was a kid and my parents have been loyal customers for the past 20−25+ years. It spoiled me and I, too, can taste the difference between other water brands and britta «filtered» water. Just signed myself up at my new address. Thanks Pure Flo! :)

I work in a small office and have a ton of people come in trying to sell us things and normally we push them away. However, we met Michael yesterday 6÷9÷2016. He was so pleasant and I didn’t feel like he was pushy at all! He handed us flyers and even offered a trial– We have a different service now but I am calling to see if we can change to Pure Flo … I just nervous that all the staff won’t be a great a her was. I believe we had Pure Flo a few years ago and changed because the driver wasn’t friendly… However If I can get a promise that some one like Michael will be our delivery man I would be willing to change.
Please make sure to give him a hi-​five, he earned it.

I called for an out of water today for our company and the lady on the phone Araceli was very nice and accommodating. She said she would call me back to let me know if they could get water out to us today. She called me back almost instantly and a driver was at our office in less than an hour. It was our fault we did not call sooner but we appreciate the great customer service at Pure Flo water. I highly recommend Pure Flo water; their water is Great along with their Customer Service.

I can’t saw enough nice things about this company! After having another company blow me off for over a week and not having water. While having a newborn baby I might add. David jump to our rescue and supplied us with water within one hour of discussing it on the phone. I’m so glad I made the call!

Robert our delivery guy is great and positive. Water is terrific!
Had Palomar, poor experience, good company but subcontracted drivers and routes sure does fragment any company. Our delivery guy, well lets just say delivery wasn’t really there.

They aren’t perfect, but friendly and strong customer service. I like working with another local company.

I have Pure Flo water and I love the customer service that they provide. Our delivery driver Dwayne is awesome and the water is great! No complaints here:) The company calls ahead of time to let me know when they are going to make a delivery this is helpful because I can set my schedule to accommodate the delivery.
Bring more and thanks!

I have been a customer for 6 or 7 years, and really love their water. I don’t go thru a lot of water… I don’t cook with it, so one 3 gallon bottle every month or so worked great. I would leave my empty bottle out, and they would replace it.
Then, earlier this year their delivery policy changed. No longer would they deliver only when I left empties out, now they were on a pretty strict delivery service that didn’t meet my needs. I was having water delivered and hadn’t even gone thru the last bottle they’d sent me.
I was told to just call and postpone the delivery by a month if I didn’t need any water… of course by now I have 3 full bottles waiting to be used up. This also wasn’t very convenient because I was highly likely to forget, but I guess a better option than nothing.
Come to find out, regardless of whether I had a delivery or not, I’d still be charged a delivery fee.
Ummm…yeah, no thanks. Pay a fee for a service that was never provided? I can’t even see how that’s legal.
Cancel my service, I’ll get water elsewhere.

I really love pureflo water, it’s very tasty and people work there are very professional. I am very happy with my water

Great water, I support local businesses anytime I can. Pure Flo makes it easy with their friendly drivers and great customer service.

I love that local owned and operated for years! great service and fantastic water

This company said they wanted my business. I moved my service from Arrowhead to them. Their driver came by and said they could not leave water because of lack of payment. I told them I don’t know how that happened, but I would pay online immediately. He said he still could not leave water. I paid the bill immediately as promised and two weeks later I still had no water for our office. I called and talked to Tiffany (?) and told her I wanted them to come pick up their water cooler if they did not want to provide us water. Her response: sure, but you are paying the cancellation fee since you are in a one year contract. The response I was expecting was «We will get water there today». I don’t recall signing a one year contract, but I think contracts work both ways. The driver and their in house representative provided horrible customer service. I will be very local in my displeasure with this company.

I can’t speak highly enough about the quality of Pure Flo’s water and customer service. The water tastes great, and the ½ gallon bottles are convenient and don’t require the use of a big, ugly water cooler. Their in-​office and delivery staff is always very friendly, professional, and accommodating. A big thanks to our driver Jermaine!

Absolutely fantastic tasting water~! I love that it comes in smaller containers so that I can easily put in my fridge without taking too much space. I use this water for everything but what I really love about it was that it made it so easy to make baby bottles even when holding my baby. The small container and spout was the best thing because you can pour it one handed with no mess. Now that my kids are older they can pour their own water with no mess. The water man at my house and my parent’s house are so nice. It definitely gives you the «family business» feel and I always love that. By far the best water service you can get. Also, it is NOT EXPENSIVE!

I have to say the water is so good I cant have any other make! The customer service is good but my Delivery guy makes it EXCELLENT! I LOVE how well organized everything is. I went on vacation and when I came back I realized I had no water in my storage and the access code to my community changed so Rob was unable to deliver on schedule date but I called Rob (DELIVERY MAN) and he came to my rescue the very next day! AWESOME I TELL YOU AWESOME!!!
*PROUD CUSTOMER 3 YEARS!!!

I am beyond satisfied with Pureflo as my home water service. I started up with them about 6 months or so and have been so glad I went with them. A local business with fair prices and stellar customer service… What more could you ask for?
My current driver Marty is so nice and brings me water on non-​scheduled delivery days if I ever run out. All I have to do is fill out an online contact form.
Also, since having the water cooler in my dining area my family drinks more water and it is so much cheaper than buying bottles of water.
All pluses, all around for this company!

Service was fine until we switched over to automatic billing. Then the delivery driver started leaving 2 bottles and billing me for 3 bottles. He did this on 2 consecutive deliveries.
When I called in to customer service, the gal there said she would call me back an hour later after she spoke with the driver. I never heard back. I finally called back after 3 days to see what was going on, and a surly female in customer service said that the driver called me and left a message (yeah, right) and that the bottom line is that they were only going to refund 1 bottle. What a bunch of thieves!
Bye-​bye Pure Flo! There are in fact other water companies in town!
I am also going to be discontinuing their service to my business.
Pure Flo used to be good, but apparently they’re pretty desperate these days.

Recently signed up for their ongoing water delivery service. Both the person who (or is it whom?) originally contacted me (Megan?) and the person who delivered the first round of bottles and cooler (Kathy?) were very courteous.
Their water taste great (they have different types and we ordered the one with minerals added) and their cooler keep the water reallllly cold.
They said that they can deliver an extra bottle in case we run out before our next delivery date and their start-​ups fees are less than that of the other brand name water delivering company.

I have been battling the whole water company thing for awhile. I finally found Pureflo online after shopping a LOT
. I called and they set up a time for Gary to come meet me at my place. The deals were good to start up as the first month was free.
Most companies want a 1 year agreement as they as well offer. But when I mentioned I did not want one as I wanted to make sure i like the service, etc. He modified the agreement to be monthly. No hassle no pressure, no brow beating me like OTHER companies, Sparkletts, etc. I will write a review for the jerks at one of the other companies later.
It did make the price go up a bit but not much.
As I mentioned, like other companies they did give me a case or two of waters free. that part wasn’t the selling point for me.
Since then I have referred my mom and one other person. He has provided better customer service than my driver. sorry not to trash the driver but we have run out of water and Gary has been there to save the day. On the weekend when he doesn’t work! seriously nice man, good company. totally worth the money.
oh MOST important– Water tastes great!
call gary −619−309−5308

We’ve been using PureFlo for ages now. For office and home.
I’m a water SNOB. I often challenge anyone to give me a blind (water) drink test and I’d smash/​kill it. Bring it on: Arrowhead, Sparkletts, PureFlo. I don’t care. Test me. I’d be able to decipher which water is what/​whose.
PureFlo really works well for me. It doesn’t taste cheap. Or ‘off’. It truly tastes clean.
Their water cooler rentals are pretty nice — not sure about the price — but it’s a monthly rental I believe. If the unit has any issues, they always replace it.
Our driver Jason is amazing. He’s always so cheery and helpful. And he’s good w/​dogs too :)
I’d *PROBABLY* recommend them to change their logo «The finest swallow in town»
As I’m sure all you dirt butts are chuckling thinking the same thing everyone is thinking. But I’m pretty sure that term is referring to this bird mascot that’s on every 5 gallon bottle (right?).
Great water though… can’t imagine using anyone else for our drinking water supply

They have great customer service!

I’ve been shopping around for a cheaper resource for water then buying 4 flats of bottles from Costco every 3 weeks, as I shopped around on-​line I found that Pure Flo was the only web-​page that was so informative and gave me a great deal monthly if I signed up so I did!
I truly made the right choice! Victor my water man is not a slacker at all he is so nice and I feel like he’s a friend of the family. My 6yr old son just yesterday thought he could bring in the water himself (I cant due to a hernia) so I let him «try» but Victor came to his rescue and brought them in for us! How awesome is that! Also Ive called customer service twice to order more water for delivery each time awesome customer service! I’m so glad I went with Pure Flo!
BTW the water tastes great! I drink about 140 oz of water daily so this cooler unit that came with my monthly deal works out perfect for me! I LOVE IT! THANK PURE FLO!

«The Best Swallow In Town!»
That is the motto of Pure Flo Water, a San Diego institution. We have been getting our water here for the last few years. I feel that San Diego tap water, which I have been drinking all my life, consistently tastes like chemicals and rotten eggs. Go taste your tap water right now and see. Nasty right?
So, once I realized that over the course of my lifetime, I would be buying thousands of gallons of bottled water, I stopped. My money was going directly into creating more bottles for our landfills, not to mention the pollution caused by trucking the water from the factory to the consumers. There had to be another way…
Then I found Pure Flo! They have a deep well onsite (910 feet). Easy access, 24 hours a day, drive up, self serve water dispensers. It is very cool to take the kids to get water, and it is less expensive than any bottle of water. Here is how it works…
Bring a few big, clean, and empty water bottles to Pure Flo. I think the 3 or 5 gallon bottles are best. Everything else is too heavy. Use their dollar bill change maker, which only dispenses Pure Flo gold tokens. Put in two bucks, then take your two gold tokens to the nearest spigot for the magic to happen.
Drop in your tokens, and stand back. There is a little hand held spigot that quickly fills your bottles before you know it. ALWAYS BRING AN EXTRA BOTTLE! The machines sometimes give out bonus water, which is awesome! This happens maybe 1 out of 10 times. I won’t tell you which spigots do it either! I don’t wan’t Pure Flo fixing this little guilty pleasure of mine.
It is 2 gold tokens for 5 gallons of Pure Flo water! That is cheap! I’m no mathematician, but it works out to be just a buck for 2.5 gallons of water. And this water is freaking good. Better than Arrowhead, Sparkletts, Dasani or Crystal Geyser!
All this, and you get to visit the good people of San-​Tucky (Santee)!

I don’t like carrying cases of store-​bought water bottles up the stairs to my condo and driving the empty bottles to a recycling center, so I decided on PureFlo home delivery and am glad I did. I have been a customer of PureFlo Water for over 2 years and I highly recommend them.
They have great tasting water and super, super friendly delivery drivers. Their drivers are some of the friendliest employees I have encountered. They pick up the empties and deliver new water every three weeks at my doorstep. Best of all, they are reasonably priced and I don’t even have to worry about recycling!