I was recommended to dr. Shotwell several years ago by a coworker. After using the large chains for exams and low quality glasses I was thrilled to find a local eye doctor with great customer service. The eye exams are thorough, Dr. Shotwell goes out of her way to answer questions and although they only have a small amount of glasses to choose from the quality is better than the major chains. They take my eye insurance so my exams are free and I can always find a good frame within my insurance limits. Her assistant Roberta is super helpful. I have broken my glasses from there and even from other eye doctors and she always fixes them for me. Also, I like supporting local businesses.