IHOP

HERBERT you’re awesome… The rest of the staff… Well sucks. Ignored by every staff member till Herbert clocked in early to wait on us.

This place always amazes me. The staff is unprofessional, I witnessed several arguments several times in the multiple times I’ve been here. Service is slow, lol at one point I had two different waiters try to take my drink prefer and food order. Today I was told my food was going to be awhile because they only have one cook. Why am I here again you ask? Well I have to have a chat with someone over at Xfinity and they don’t open till 10. So I’m going from lousy food service to just lousy service. Maybe I’m dead and I’m moving the different levels of hell and xfinity customer service is my final stop.

I remember the old IHOP on Mall Blvd… this new restaurant is such an incredible improvement!
On this trip, my lady friend and I were hungry enough to eat a serious breakfast: we wanted omelets, buttermilk pancakes, hash browns, and more.
I got the big steak omelet and she got the hearty ham and cheese omelet. Me, I was very happy with the omelet and almost loved the buttermilk pancakes better, they were so good with the butter and heated syrup our waiter Kevin brought me.
As to her hearty ham and cheese omelet she simply said it was delicious and her hash browns were everything she could have hoped for.
All in all a great meal and very enjoyable surroundings. I can pretty much guarantee well be back here again next time I’m in town

Extremely slow (20 min with a total of 5 – 7 guests in the whole place), poor service (only part of our came out, the remainder followed 5 min later and part of it was wrong), and food was room temperature. This is my second time here in the past 6 months. No improvement. Never coming back.

as I continue with my breakfast for dinner trip, I encounter IHOP in Savannah Ga. As this is a live review let me start by saying our server Johnathon is great — he gets my whole vegetarian thing and is making up a custom order to satisfy my blueberry pancake craving with some hash browns and eggs and grits. he has my coffee to me already — under two minutes. I’ve realised I didn’t order any type of toast… let’s see what he does about it when I throw him that monkey wrench. Side note — Johnathon strikes me as someone way overqualified for this job who may be on hard times or just working weekends for extra cash — he’s sharp as a tack… oh snap, he just walked up with a bottle of Cholula and said «I can read you — you’re going to need this, we also have Tabasco and Texas Pete but this is the best, it doesn’t taste like vinegar… toast is easy, relax!» Amazingly, given a choice, Cholula is my pick… see? this guy is freakin’ smart. Food arrives and Johnathon asks if we need butter, I say «my daughter does», he says «that’s your daughter? you look like brother and sister, or… well let’s just say you never can tell these days!» — I fall out laughing… ok time to dig in… the grits are aces… the table behind me has a problem, their server doesn’t know what he’s done wrong, Johnathon steps in and says «I bet you wanted the big smoked sausage?» — customer says «yeah!» — Johnathon says «I got it — and let me show you how to order that one, it’s tricky» to his co-​worker… that’s freakin cool. The only reason I’m not making a joke about smoking a big sausage is because my daughter will throw her drink at me and my nipples will be on display — but that’s the ambience I’m dealing with here, laid back, friendly, and fun. The eggs are perfect over easy, but the hash browns are like — WOW! very crunchy and flavourful… MUCH better than Waffle House… OMG these blueberry pancakes are heaven!!! the blueberry topping is very hot, full of berries, and the pancakes themselves are loaded with berries… Johnathon has returned — shocked that we finished all the food on the table. I tell him I’ll be on the treadmill all day tomorrow — don’t worry… ok crunch time, let’s see how long it takes to get the — ah, there it is, the cheque! Johnathon asks if I would like a coffee to go as well. We have pillaged the menu and are at 31.00 $ — well worth it! You know me, I’m already an overtipper but ima take this one all the way to 40 $ just because this has been such a great meal, great service, and great time with my daughter, who evidently looks old enough to be my sister or a date. Total win, IHOP — but I hear the other tables and I can tell you now Johnathon is the reason you’ve got 5 stars and not three. Holy smokes!!! Johnathon just asked me how my work is going… he says «you wouldn’t know me but I know you… I’m glad you’re still doing well.» Oh the price of being a famous face, too classy he waited until after I tipped and all to mention that!!!

Ok you are a breakfast restaurant and you do not have any chicken fried steak. Should I remind you that you are A MAJOR CHAIN and you are out of something. when my favorite breakfast food is not available I have no option but to give you a bad review. I was going to wait until I ate but to late.

Although the food was great and our server was too. the manager was not doing her job. Our server needed assistance at the register and the manager was standing outside smoking a cigarette in the parking lot. Our server tapped on the window and seemed to be ignored. She literally had to walk all the way out into the parking lot to get managerial assistance with our checkout. The manager just stared at us like we were the ones causing the problem. VERY unprofessional. Our server handled it well, I would have been so aggravated by this simple lack of courtesy that I do not know if I could have held it together so well. Don’t be a manager if you are not willing to work at helping your employees when they need it.

This place was horrible. I realize it’s IHOP but good Lord we waited for 25 minutes without even being greeted or even asked if we would like water. Finally after asking a manager if we could have someone take our order. The response of «we will see what we could do about it» faced with another 5 minute wait was enough to finally have a 2 year old to finally have a full blown melt down. So after finally waiting 30 minutes and still having no one ever coming to the table we finally got up and left. Your Better off going to the «breakfast place» down the street on the other side of the freeway at 2130 E Victory Dr, Savannah, GA 31 404. Way better service, food, and prices are way better. Save your self some time and frustrationand steer clear of this place

Gross gross gross!!! Hair on top of my food! No apology, nothing! I was so mad! The pancakes were ok… I’ll never go back!!!

This place is great! I love iHop in general but the service here really sold me. Garret was our server and he did a great job. We didn’t wait very long at the height of a rush and had our drinks taken care of swiftly. No one ever had to ask for a refill and when our food came out it was warm and delicious, except for the strawberry topping which is always cold unless you request it at any iHop location btw. Everyone here is friendly and I can’t wait to return for another meal with my family

Very slow service for an Ihop. I know it’s not NY where everyone moves quickly but come on now no need to move like snails.
One good thing there cheesecake pancakes. YUMMY!

Customer services is terrible. They are terribly slow. Employees are rude. Go to Waffle House if you have the option.
We were told the wait was an hour and a half so we sat in the car for about half an hour and came back an hour early and our name had been scratched off the list. The lady said she would try to fit us back in the list. We waited another hour and a half. When we finally sat down, our table was covered in syrup. We had to request them to wipe it down. The waitress took forever to get our orders and the kitchen took forever to get our food out.
Overall, terrible service, terrible environment, and overall bad experience.

The greeter was not friendly at all! I was brought a coffee cup with lipstick on the rim! Our waitress could have been a little more personal as well. Food was good but unpleasant staff makes another visit very unlikely