The Tea Room

Very cool little tea room. Great charm and character. The lady (possibly the owner) working behind the counter has been drinking tea, and only tea, all her life. Very knowledgable and sweet.

Stopped in last weekend for some loose tea to bring back home and they have so many flavors that a person could be easily overwhelmed… but don’t be! Just ask for help or go with the best sellers and you’ll be happy. I left with four different blends including The Emperor’s Bride (highly recommended by friends) and as good as it is I have to say that my favorite of the four was the Crème Brulee. I just placed an order online for more! Next time I’m in Savannah I hope to have more time so I can sit and enjoy both a cup of tea AND the friendly atmosphere of this little shop!

Although, the tea was good, the girl working there was one of the most obnoxious and condescending employees I have come across… ever. My friend and I were so shocked by her rude commentary on our request to put an oolong over ice (apparently, a horrific crime to this girl) that we were at a loss for words. I was the manager of a tea shop for 3 years– which this pretentious worker obviously did not know– and my friend was ordering it this way for something light and refreshing. I’ve seen oolong ordered in my own tea shop over ice many times before. Word of advice– maybe just shut up and do what your customer asks and if you have a suggestion that might be better or beneficial to said customer– don’t say it in a way where you sound like a complete jerk or a cut above. The older lady, who I assume was the owner or a higher up, was right next to her when she said this and turned a blind eye. CUSTOMER SERVICE MATTERS. I truly hope you clean out the trash because the tea is pretty good. Seriously, never so offended before in my life… And it was totally unnecessary.

I’m a local and this is one of my favorite places in the historic district to spend a quiet afternoon. The Tea Room was on Broughton for years, but recently moved into E. Shaver’s Bookstore on Madison Square. Though they don’t serve sandwiches anymore, I personally LOVE the location change, away from the bustle of Broughton Street. Madison square is quiet and shady, and now that they’re sharing space with a bookstore, you can enjoy new books and fresh tea together — what could be better?
They still carry dozens of varieties of premium quality teas that are available to drink in house or take home by the ounce. You can order any tea hot or iced, and I like to let Becky (the owner) choose what I should drink that day. :) Overall I’m delighted that they’ve reopened in this perfect location!