Bridesmart

CLOSED. (And rightfully so.)

My review for Bridesmart is a lot like my review on Marrilee (check it out!)… I was really nervous about coming here, because of all the bad reviews, but since i knew i was going to be in the area, I thought, might as well check this store out too while i’m here…
I would have to say, i do agree that this place is not so clean — the dressing room we were in, and the actual dresses were stinky and dirty. But, as I said about Marrilee — what do you expect when you’re going to a shop called «Bridesmart». it is not a surprise that it is like this.
The only person working there that I thought was nice was Yari. She was very helpful and nice. But everyone else there was just plain rude. On top of never getting a greeting from any of them, they just constantly stared me and my bridesmaid down. it made us very uncomfortable.
The good thing about this place was their VERY WIDE selection of dresses! I was amazed at how many there were, and I actually felt they were organized quite nicely.
Again, as I said with Marrilee, overall, I cannot comment on a bridal dress shopping experience here, but for bridesmaid dresses, I definitely think it’s worth a gander, as i feel they especially had a lot more samples to try on than any other bridal shop I had visited.

I had a great experience with Bridesmart. I purchased my Maggie Sottero dress there, which was over $ 600 cheaper here than at another small boutique that I tried the same dress on at. The dress came in the time frame that they quoted and I did all my alterations there for just over $ 100. I had them hem the dress, take it in around the torso and chest and put in a very simple bustle.
All my bridesmaids (8) got their dresses here, no complaints from them. Several of them had the alterations done elsewhere however. Even my mother-​in-​law ordered her dress for the wedding from here with no issues.
Although the name is not great and the décor is not ideal, I have no complaints about the service and dresses I got at Bridesmart.

I’m a bit torn about how I feel about Bride$mart. When you are a future bride, I admit it, sometimes your emotions are 10 times stronger and more wild than normal.
I do believe that Sue, the salesperson, was very helpful. At first she tried to get me to purchase the dress same day that I was looking at other vendors, offering 10% off. That’s her job as a salesperson. I decided not to purchase the dress right away as I wanted to explore all of my options. I came back about 4 months later and I still got the 10% off anyways.
However, I thought that it would take a minimum of 4 months of my dress to arrive. It actually came less than 2 months from when it was ordered to my surprise, knowing that Bride$mart knew my wedding date isn’t until 8 months from when the dress arrived. They explained that they couldn’t control when the dress arrived as it is shipped overseas. I just thought it to be weird that the dress arrived so early. Especially, since they called during the holidays. You have to pay the dress 10 days upon arrival. No one has time during the holidays. So rather than store the dress there, I have it with me at home.
I give this vendor 2 stars. The extra star is only because the dress is a beautiful Alfred Angelo dress (not many locations have this designer) and the dress is in perfect condition. Although, I plan on getting my dress altered elsewhere.
I’ve checked this particular store and their profile on the Better Business Bureau’s web site and the last I checked, there was about 14 complaints. From my transactions with this store, I just don’t feel too comfortable to repeat business with them again.

I do not suggest Bridesmart for any brides or any bridesmaids. My girlfriend thought this place would be good for a wide and varied selection of bridesmaid dresses. I could not name one positive thing about this place. The best way to describe it is the Wal-​Mart of wedding dress shopping.
1. The outside of the store has a bright neon Bridesmart sign. UGH tacky.
2. The inside of the store is DIRTY. I mean disgusting.
3. Unprofessional staff. Two little tween dingbats were at the front of the store looking through bridal magazines commenting on how every dress looked old ladyish. The staff seem to think it is acceptable to roll out of bed, throw their greasy hair into a pony tail and put on yoga pants and a hoodie for work.
4. Inconsistent communication. One day a dress can come in an extra long length, then it can’t, then it can. One day we have until the end of the month to get the order in. Another sales person tells us we have to get it within four days or else they will charge on an extra $ 40 rush fee. We were quoted different prices from different people. I had to turn on my bitch face and lay down the law to get a straight answer from anyone.
5. They have a decent selection of bridesmaid dresses, but no different that every other bridal store.
When I think of planning a wedding, the dress shopping is supposed to be fun. I would hope to go somewhere at least clean. Bridesmart is the armpit of all bridal stores.

I was forced to go Bridesmart, when one of my friends needed to get sized for HER bridesmaid’s dress for her sisters up coming nuptials. Now we were in the BEST of moods, because my friend had just found the perfect wedding dress for HER wedding and we even thought shopping for bridesmaid’s dresses would be fun. I think not.
First off the place looked DIRTY, the front, the inside, the carpet etc. The inside of the fitting rooms were tacky. The paint job was horrid and there were pictures of dresses just TAPED to the wall with scotch tape– reminding me of my bedroom when I was 13yrs old.
Secondly the sales women were NOT dress appropriately. I understand this isnt Bloomingdales, however, if you are going to sell women FORMAL dresses, PLEASE, PLEASE dont look like you just threw on a pair of grungy jeans, a t-​shirt and flip flops! And worst of the all the customer service was AWFUL. We had called and made an appt AHEAD of time, and told the sales woman which dresses my friend needed to try on. Turns out this woman DID NOT write it down, and luckly I remembered what the dresses looked like when she handed us the designers book. Then no one wanted to help my friend zip up/​clamp the dresses– I guess they figured that was what I was for.
All and all we got in, got out, my friend knew which style of bridesmaid’s dress she wanted and was gonna have it ordered through another store. Please dont depend on this place to provide you with the perfect dress for your special day.

I can’t tell you how much I dislike this store. Thankfully the dress was already picked out & I just had to get measured. I came here because I was a bridesmaid for my aunt’s wedding & the service here wasn’t so great. I was getting measured and happened to be in between sizes. She asked me what I wanted to do & I asked her for her professional opinion (figuring this is what she does for a living) & her answer to me was we can order whatever you want. So I went with the only logical answer & ordered the size bigger. I figured I can always get it taken in but not let out. The whole time I was there she made it seem like an inconvenience to her. I don’t know why it’s not like it was busy or anything.
Yes they are cheaper than the rest but I honestly don’t think it is worth your time to come here just to save some dough.

I read these other reviews, and honestly, people who are expecting luxury by walking into a place called Bridesmart need to get over themselves. I thought this place was great. First of all, they aren’t at all pretentious. I walked in there after being turned away to even LOOK at House of Brides because it was a Saturday and I didn’t have an appointment. I walked right into Bridesmart and not only was I allowed to look, but I was put in a huge dressing room right away. Laura was the one helping me and she is fabulous. Answered all of my questions and got very quick (and much cheaper than other stores) pricing for me. No, the samples aren’t in perfect condition… but they are samples, not a new dress! And yes, the outside does look a bit cheesy (the dollar sign in the logo and the neon prom signs), but they carry almost every line of bridesmaids dresses, have tons to choose from (including some high end lines). And yes, the inside needs updating and the carpet is old… but I wasn’t looking at it as a new apartment to live in, I was looking for a place where the help was great, and I could try on dresses without the hoops you need to jump through at other stores. Finally, another huge plus for them… every other store I went to would not even let you look at more than one swatch book at a time. Laura had every swatch book for every vendor available to me all at one desk, so I could sit and go through them at once. Brides, if you want a place where your bridesmaids can look through a big selection, get great help (at least from Laura) AND save about $ 60 per dress over retail prices, this is your place.

I can see all your points my fellow reviewers — but as someone who doesn’t want to mess around and just wanted something that worked — this store did the trick. They left me alone, they helped when I asked, they had an ok selection — however I got my dress off the clearance rack. That’s right. The clearance rack. It’s a beautiful thing that rack. You get what they have, you bring it home, you can get it tailored and cleaned where you want. Worked for me. The place is tacky, but I’m not paying for Vera so who cares?

I had a fine experience at Bridesmart. Maybe I’m not the type of person who wants to be doted on and pestered if I need help at every turn, but I found the amount of involvement the sales lady gave us while we walked-​in on a Thursday afternoon to be perfect.
She gave suggestions, helped clip on some of the too-​big dresses, explained the different choices of white available from each designer, and carried chosen dresses to the dressing room. We were left to get me dressed myself (thankfully!) and were allowed to take photos of me in the gowns (unlike other places!).
I haven’t made any orders from there as I still want to shop around, but I enjoyed my experience at Bridesmart and will go back again to try on some more.

dear me! what was i thinking when i looked at the name of this place? it’s called bridesMART… the kmart/​walmart of bridal stores! when we first walked in the girl at the desk was nice and we were allowed to look around… the thing is that every single dress we looked at was DIRTY, or was damaged (bead falling off).i’m sorry, but how is someone supposed to pick the dress for their wedding day from a bunch of dirty old sample dresses? we were totally turned off and left never to return.

My to be sister-​in-​law picked bridesmaid gowns from bridesmart. I arrived a fifteen minutes ahead of my appointment to browse, yet I was kept waiting nearly an hour after my scheduled time. When she finally got around to helping me, the saleswoman was absolutely phony with her sales pitch. Aside from less than adequate service, the shop looked like a sam’s club for bridalwear without the reduced prices. I was absolutely turned off by my experience with bridesmart, and do not inted to ever return.