Sbarro

The pizza is good and the bread sticks are so good but the pizza is big so you most likely have to hold it with 2 hands but other than that everything else is good

Place opens at 10AM got there at 1045AM, late start no pizzas NOT ready happed several times, pizza most time greasy falls apart, at times pizzas burnt.

Very bad customer service. The people on station gives Terri me attitude and ask me to go pay like I was gonna take my food and run away!
Terrible and I do not recommend this location to anyone. Will never be back. I hope manager will read this

It was not horrible, but could sure use some improvements.
1. Your pan type pizzas need more time in the oven the first time around since it was very doughy. Should have a bit of crunch on the bottom.
2. Please fill sodas to the top, or allow customers to make their own sodas. I get everyone wants to watch expenses, but there is no excuse for a half filled cup with the current profit margin you have on beverages.
3. Please create a standard across the board for the size of your entrees. The stromboli I purchased at another location was more than twice the size here, but the same cost. If you want to stick with the smaller size, then it should be across all stores.
4. Please have an employee walk thru and tidy up the dining area. It’s a bit filthy, and hard to locate a table that’s clean
5. Thankfully I didn’t want any pasta, but your spaghetti noodles were either dry to the point of appearing crunchy from too much time under the lamp, or mush from sitting in hot water under the lamp. Think aldente!
Some if these changes will greatly improve customer satisfaction, and encourage repeat business. I know you’re not trying to be a fine Italian restaurant, but you should have better looking entrees than a Cici’s.

I walked in here expecting something bad. They exceeded my expectations, and gave me something horrible. On top of the soggy 2 day old pizza they flopped onto my paper plate, they wrapped two petrified bread sticks in a foil sarcophagus and laid them to rest on my tray. I made the mistake of «dining» here with my girlfriend who ordered the same thing, and they hit us for an Andrew Jackson at the checkout. Slightly outrageous for two slices of gas station pizza, and four slabs of bread stone.

Pizza and breadsticks were tasteless. Pretty expensive as well. Order 2 combos (slice of pizza, breadsticks & drink) and came out to just under $ 20. For the price go somewhere else.

Me and my girlfriend were looking for a mid afternoon snack and decided to stop by here. We ordered the spicy italian stromboli and enjoyed it. The staff was friendly and helpful, although there was a lot of passive aggressive up-​selling going on. I didn’t mind it much. I would probably stop by here again if I was hungry.
Oh yeah, If you go there towards closing time, they will sell whatever they have left for half price. =)

Eh. Probably won’t be back. Hadn’t eaten all day and really just needed to get something in my stomach. Noticed Sbarro as I was about to walk out of the mall, so I stopped. This place has really gone downhill since I was in High School (or maybe my tastes have just developed??). The pizza was BLAH. I remember I used to actually get excited about getting a slice from Sbarro. It was the cool thing to do: walk around the mall, and then stop in for a slice with your friends.
But now, the pizza is yuck. So cheap, and tasteless. The only saving grace was the breadsticks I’d gotten on the side. Those were marginally better, at least they had flavor.
$ 7.50 or so for a slice of pizza, two breadsticks, and a fountain drink.
The guys working there seemed nice/​friendly. The store seemed fairly clean.
I just get the feeling that it’s not all about the pizza anymore. Now they try and get you to buy all the sides: breadsticks, salads, pastas, dipping sauces, etc…
JUST FOCUS ON THE PIZZA!

For some reason I like Sbarro. Maybe it’s the child hood memories. I dunno.
Woodfield doesn’t have a food court, but this wing is kind like their food court. They have the typical food court players and some other places. They even have a free sample vendor. But back to Sbarro’s.
It’s set up like most Sbarro’s. Pick a tray and choose a pizza. They take it and throw it in the oven for some warming. Then you can add some other salad/​sides/​pasta etc. Then throw in the drink and you’re good to go.
I like the thinness of the crust on the pizzas and I think the warmup in the oven makes it nice and crispy. They came out with a skinny slice which is like roasted veggies and cheese on a smaller piece of pizza. But evidently it’s delicious. I haven’t tried it, but this is what I’ve heard.
There is pretty ample seating and you can always go walk around the mall and find a bench and eat there if you choose to.

Managers were super nice and quick which was important since I came in during the dinner rush. I was a little confused with the pricing and the combos so they were friendly with explaining. The staff kept the tables clean as well so that was another plus. The food was yummy fatty goodness.

I don’t know how I had been going to Sbarro for so long without trying the ziti. To be completely honest it’s a little dry, you should probably get it with the sauce, I usually only just ask for a little and then wish I had just a bit more. Still, it’s a great carb fix.
Their pizza is pretty decent for a fast food/​in the mall kinda pizza place. I like their cheese the best even though I’m normally a veggie or mushroom pizza girl. I don’t care for their mushroom and after a second chance I’ve given up on it.
Reminder: I’m not a huge pizza person, but this place is pretty good for what it is.

Best. Mall. Pizza. Ever.
It used to be a tradition in high school to come here after a trip to the junkyard with my bestfriend back in the day. Its nothing special, but in the mall it is as good as it gets. The quality is slightly better than Chuck E. Cheese but the prices are just right after the wife and kids have maxed out your credit cards and you have to pay with what is in your pocket.

Ive been eating at sbarros for not too long. They have real good pizza and amazing mouthwatering strombolis and stuffed pizza! The meal is a bit pricy. For the same price for a meal here, you can get an entire pizza from dominoes or little caesars. I only wrote this review here about my complaints about this place and how they use their persuasion and sneakiness to charge you more for your food.
I ordered a stuffed pizza slice.Ok. Then they ask me what sides do I want. Instead of asking me, «would you like a side with that?», they ask me «and what side do you want with the pizza?» You will get charged more if you get a side. See how its worded? Its like almost pressuring you to get a side, and if you say you don’t want one they look at you funny or become quiet and annoyed you didnt buy into their persuasion. Then the guy behind the counter gives me a little dipping sauce for the pizza. He hands it to me and says «Here’s some sauce for the pizza.» You also get charged for this. I was expecting him to ask me if I wanted any sauce, but instead hands me the sauce like almost forcing me to take it. So not only do they make you get a side, they hand you something else so you get charged more and they make more money and you lose more money. Yes, I know how businesses work and they need to make money, but handing you stuff and not really giving you the option of saying yes or no to their food is really not respectful. Of course I could’ve said «No thats ok. I dont want a side» or «No I dont need sauce thanks.»
I hope this makes sense to those who read this. I am getting sick of them asking me that everytime I go get food there. Please ask me if I want any sides or sauce, etc. Ive never heard or seen any other restaurants or stores that do that, where they assume you are going to get something else with your main food or whatever it is you are purchasing. Dont hand me things and assume Im going to take them, and dont make funny faces or get pissy if I reject part of the food. The only thing that makes me come to this place is the taste of the food. Real real good. Other than that their service isnt the greatest and a bit forceful-​ish. Maybe go to jimmy johns across for better faster service and a healthier alternative.

Pizza is quite good, and there is just something about one that is made in a brick oven (whether gas-​fired or wood) that makes any crust just that much better. Pasta variations are quite good as well. Sides and drinks are over-​priced.
Guess the parent company is in bankruptcy. Too bad they did not accept Burger King’s offer a decade ago. Might be a top 10 company

This place was OK — cheese pizza OK — manager nice though

Great place inside of Woodfield mall to get some delicious pizza. I love their thin pizza and the tangy pizza sauce is the best complement to it. They also have lots of different pasta options if you’re not in the pizza mood. A great quick stop for a filling meal.