Airpark Bicycle Center

Well it was an early morning seminar at Mayo Clinic that brought me back to Scottsdale, Arizona. I thought I would give Airport Bicycles another try as my last visit was awful. Thing are still awful.
Nothing has change at Airport Bicycle as there are no old faces from my previous visit, only new faces of young kids who are not trained in customer service, have little product knowledge, and the same out of touch owner.
Last time I was there I went home called Bicycle Biling in Escondido, CA & order my Size 46 Diadora Trivex Plus Shoes for $ 82.00 on my door step in 3 – 5 days. Road Bike Shoes that retail list for $ 128.95. Airport quoted my $ 175.00
Airport would be a get place to go shopping because they do have inventory. What they lack is staff with much training in knowledge of inventory, pricing, and customer service.

Whether you are a novice (like I am) or a pro (like some of my friends) Steve and his staff know how to use their expertise to assist everyone so that they feel comfortable. When they work with you– you feel as though there is no question too trivial. From mountain and street bikes– to cruisers (complete with accessories) to bike clothing or special seats– they have helped us with such a friendly atmosphere that it’s easy to see why this is a place to hang out and feel as though the rest of the world is put on hold. If you need/​want something and it is not in the store– they will order it for you promptly. I’ve seen them order bikes for people in other states (with a discount) loan bikes to visitors and help regulars with the same dedication. How fortunate we are to have this neighborhood gem!

Airpark has some of the best choices for bikes in the area. Period. Their location is incredible; it’s worth stopping in just to check it out. Steve is very friendly and knowledgable and really takes care of you. My family has done business with them for their bike purchases as well. I highly recommend anyone else looking to buy a bike to go here!

Very helpful, knowledgeable and service oriented staff! I needed a full suspension mtn bike for a friend who was visiting and these guys hooked me up a an awesome Santa Cruz! Great rental bike and fantastic service!

Great bike shop! Tons on selection and very friendly staff. Jason and Steve are very helpful and always take the time out to answer any questions. The design of the shop is very cool too!

I’ve been in this shop a handful of times now. The shop itself is awesome, the walls are filled with tons of super nice bikes, wheels, helmets and really anything you would need if you are looking to blow through some serious cash. I stopped in to have a wheel looked at, after waiting for a good 5 min before someone even said hello. I was quoted a crazy price to even look at the wheel. I felt as though they were not in the mood to help me, so they just threw out a number that was so high I would go away. The worst part was they acted like I was wasting their time.

Couldn’t be happier with my service and experience at this high end bike shop. I strolled in after hours in need of some gear for an early morning spin class. Steve, the owner, was on hand and took his time showing me around and offering me the best deals and some amazing discounts too! I’ll definitely be back soon to purchase my next road bike.

We just bought 2 fat tire bikes. Wesley took good care of us. Give these guys a try they do a good job.

Super nice guys, with a clean, well-​organized shop.
I popped in from out of town and needed a quick minor repair. I expected to lose a day of riding, but they were done in two hours! They also let me pick their brains about fun road routes in the area.
A lot of bike shops treat out-​of-​towers with mixed levels of friendliness. Not these guys. Definitely stop by if you’re in the area.

I’m a bike person. I’m in shape so I assume a solo gal going to a bike shop looks to the employees like an actual customer.
Walked in, browsed for awhile, and was not addressed or even acknowledged. So I left, without purchasing anything.
It’s a shame as I try to shop at local bike shops rather than the big names. Plus the shop is well-​organized and leaps and bounds above the interior at say, Landis.
But even Landis says hi and offers to help.
I’ll be buying my $ 100+ cycling jerseys elsewhere.

I like this high-​end bike shop. They hooked me up with a sweet ride at a great price. You are not getting a Huffy here. This is carbon fiber heaven. I’ve taken my bikes all over the valley to get worked on and can tell you these guys know what they are doing. They are reasonably fast too. I like the lack of «cooler than thou» attitude, as well as the no pressure to buy anything atmosphere. Just like the Terminator, I’ll be back.