McDonald’s

This is undoubtedly the worst mcdonalds I’ve ever been to. One person working at the counter and she was slow. When my order finally came out I asked for hot sauce and they never brought it out. It’s nice that they bring the food to your table however with no follow up on requests it’s hardly worth the effort.

I went at 12:49am on the night of Friday the 13^th, 2016. We went to the drive thru and no one said anything for a whole minute so we just went up to the window. A guy named Frank opened the window and refused to service us even though all we wanted was ice waters. We’re in Arizona and it’s 100 degrees outside isn’t it illegal to refuse water? Frank needs to get fired. If we had to buy something to get them we would have but he told us to drive around the drive thru all over again just because he never said anything at the intercom. How is that our fault? There was only 1 car next to us in a double drive thru when we went. After we waited forever behind a car he told us to go around and wait in a now long line for just ice waters. I don’t know what that guy’s problem was, but customer service is definently not what Frank should be doing. In case there is more than one Frank at this location. This guy had some tats on his arm. I will never go back to this location, not as long as Frank works here.

It’s consistent with any other McDonald’s…orders come out wrong about 1 out of 8 times I go. May be the confusion dual drive thru line idea. Dual lines for ordering seem nice but they don’t always take orders in the order you pull up… then it’s an awkward fight pulling forward when the other car thought they were first to order but was not. Kids area is nice.

So this McDonald’s is listed as having a 24 hour drive thru So I have tried to go the last few days, I work nights and have taken my lunch break around 3am-​330am both night and have been told they they were closed for «system changeover» (or something like that). Today I got there at 315 and was told it would be 45 minutes before they would serve food I accepted it and left. I came back at 410 (I waited a bit for safe measure) and was was told it would be 45 – 50 minutes before they started serving again because of system changeover. There was lots of noise in the background and I stated I was told that 45 minutes ago and she rudely replied sorry! If I could give less than 1 star I would!

Cashier dropped my debit card and it went under my car. Then received my mcmuffins and they are completely burnt and hard as a rock! Literally charred black. Ridiculous. I’ve been to this location a couple times and the food seems to be only downhill…

Came here this evening to try McDonald’s new Buttermilk Chicken sandwich ($ 4.99) and found it was undercooked and pink-​ish inside.
This is my third attempt with McDonalds and their new Chicken reboot. On my first try this past Sunday, it was a tiny, mostly breadcrumb effort. The second sandwich was somewhat larger, but it too was mostly breadcrumbs. Tonight, I asked for the Manager and she agreed it wasn’t cooked and offered to refund the cost. I readily accepted.
Sorry Mickey D’s, the third time wasn’t a charm. I’ll pass in the future. Reducing my Four Stars to Two. The folks here are always friendly and helpful. The Manager handled this correctly (photo with coupon), so Two Stars over One Star.

Absolutely terrible!
I went through drive-​thru and ordered my food and all was well. I pulled up to the window and waited for at least 20 minutes for someone to come out. Time passed and no one even came by to at least make me pay.
Out of frustration I drove off. Worst service ever and according to other reviews it may be the worst McDonald’s location.

An employee from this mcdonalds stole my change.
I go to this mcdonalds frequently, probably 4 times a week. Yesterday I had work all day and then an event to go to and didn’t come home till 3:30 in the morning. I hadn’t eaten since lunch and I was desperate to get food. I pulled up to mcdonalds and there was no one in line. When I got to the ordering box she told me it was cash only and to hold on. Then she left the speaker on while doing things in the kitchen and I waited another 3 minutes listening to kitchen sounds and her talking before she decided to take my order. I ordered 3 small things totaling to 3 something dollars. I pulled up to the window and handed her a $ 10 bill. Then I waited again… Another 15 minutes went by as I’m getting more and more exhausted by the minute just wanting to get my food and get home. She finally brought my food out and I drove away. As I was driving away I realized she never brought me a receipt or my change. I know it was only $ 6 and some change she was missing, but still… The matter of fact is she didn’t bring me my change! Or a receipt! I got home and called the McDonald’s and a manager said she would count the drawers and call me back. Never got a call back.
I don’t understand why I got such bad service here. I think the employee pocketed my change because I never got a call back about the total of the drawers.
From the start prior to my money being stolen, I was already receiving bad service.
Really disappointed.

Very bland and mono toned cashier, his tone said to me he hated his job. I ordered my food and it took 10 minutes for a standard meal, the place wasn’t that busy. The man walking around taking up trash for people was very nice and he kept the tables and floors pretty clean. The bathrooms were very dirty and smelled like they mopped with water that had urine mixed with it. My order was accurate, this place could perform better with more training. The location is very good, the company is missing out on more potential customers due to lack of staff training and effort

My son used to love this place but for the last couple months the AC at kids area is blowing hot instead of cold and inside is misserable, i talked to the managers several times but they say that they cant do anything and cannot control it… wow… Is the ownerof this franchise that cheap that leaves our kids to broil in there???

I entered the drive thru and tried to place an order. Your menu is horribly congested. Instead of listing single items with different options, all the items and different combinations are listed everywhere, which makes it confusing to order when the lady on the intercom is pressuring you to order immediately or be ignored.
When I got to the window to pay, the black lady at the first window took my card and swiped it and handed it back to me without so much as a second glance. I waited for some sort of acknowledgment of any kind that the transaction went through, and there was nothing. The lady stood there for about 30 seconds then after the car in front of me pulled forward she stuck her head out to look at the card behind me as if she was hoping they would run me over.
I responded the way she should have and said thank you and pulled forward to the next window. I felt discriminated against. You already poison people with cholesterol and false advertising, I am amazed that I can’t even get a smile and a thank you for your business when I go to eat your junk food.
I can’t even imagine what a horrible environment this company creates for their employees that they obviously don’t want to work there, they aren’t using their full creative potential, and they will probably take some sort of recourse against the employee when it is actually the entire establishment at fault. The treatment of people in this country disgusts me even more than they lard they use to grease the grill.

Love the location — handy. But, this place is not run like other McDonalds.
Not uncommon to get cold, limp fries, dirty tables. Today was the worst. Breakfast. Ordered a mcmuffin and the kid entered «sausage biscuit no sausage» in to the register. When I said something, he blew me off. So I got a bun with cheese and egg, no ham. No coffee was made. I asked for cream. I sat down a second time now with coffee — but of course, no cream. Every person in the restaurant at that time was returning to the counter because orders were missing items or mixed up or made wrong. Whoever owns this restaurant, needs to get a couple of experienced McDonald’s managers and get it right. Running a restaurant like that takes training and diligence and good managers. I have never seen the same face twice in that restaurant.

Colorful cashier in the morning you’ll either like or be annoyed with unless you’re like me and you’re ambivalent.
Parking is tight but usually 1 space available during peak periods.
Wifi signal drops but not frequently, Signal strength is good and
Has an electrical outlet for smart phone & laptops.
Child’s play area.
Bathrooms are okay.

I know it’s McDonalds so I shouldn’t expect much but this location was such a disappointment.
Short and simple: I asked for large fries and got medium. Not that big of a deal because I looked at my receipt and only paid for medium so whatever. But I love ketchup. Seriously, I could swim in ketchup. She only gave me ONE ketchup packet for all those fries… So I asked if I could have a few more. She then gives me, again, only ONE more packet (and looked extremely annoyed while doing so).
Dirty woman’s bathroom too. Not good customer service.

This is the WORST McDonald’s of all times. Before writing this review I thought maybe I had crap service from the manager then while trying to fill my cup at the fountain station an employee shoved me to fill her drink because «she is on a quick break» because I am Mexican and everyone else is american and Asian. But after reading these reviews I’m convinced it’s just a rude dirty McDonald’s. I never thought I’d write a review for a McDonald’s!

This McDonalds is very disorganized — like it’s being run by monkeys. I go through the drive through regularly since it’s on my way to work and they consistently get the order wrong or make me park and wait.

Sausage McMuffin with egg sandwich and a small coffee with a cream and a sugar: $ 3:88
Why this Mickey D’s?
They’re fast. I’m entering the drive-​thru at 7:15 and leaving it at 7:18.
Location. A stones throw from Raintree/​101.
Consistency. Each day my Sausage McMuff tastes just as good as the day before and the coffee gets me going in the morning.
Healthy? Eh, sort of. You can get the sandwich and coffee for just shy of 500 calories. The fine print is that they make up for calories with fat and cholesterol. Though, you can substitute the eggs for egg whites. That way you pay the difference now (in cash), instead of when you’re 60 (in bypass surgery).

Pumpkin pies are the new Eggnog Shakes — only seasonal and only here for a short amount of time. The pies were 2 for a buck and contained a decent, but not perfect Pumpkiny tasting filling. The crust was the same as on the apple pies. Only went there for a small cone, but tis the season, so I obliged and was happy with my fast food pie.

Dude. It’s McDonalds. I don’t know what exactly you’re expecting.
Although this location does now have the dual order windows and 24 hours drive through. No word on the late midnight breakfast though.
Would’ve given this place four stars from over the years, but recently I’ve been getting sass from the drive through window late at night. Yes I understand it’s tiring, but I never had to deal with attitude at Jack in the Box down the street.

«And they did feast on the fillet O’fishes, big macs, chicken mcnuggets, egg mcmuffins, cheeseburgers, french fries, and mcchickens. And the Lord did smile upon them and smote their enemies that did give their bodies to the Burger King and sodomized themselves with unclean whoppers.
But the people of the Arches did thoust sin against the Lord and cried out to the heavens. And the Lord did sendith down the Hamburgler who tooketh all hamburgers, cheeseburgers, quarter pounders, big extras and big macs, and there was a terrible famine in the land.»
The book of Ronald Chapter 15