Smashburger

I think this location is going downhill. Staff usually good but sometimes can be snarky and sarcastic. Usually like haystacks but lately they are limp and full of grease. Also location can be very cold – same as Jersey Mikes so I think something wrong with central control for this strip center. Improvement needed.

They do a good job on their burgers the only thing I do not like is that they actually do smash the burgers with a spatula and I feel that releases the juice and drys them out a bit. They do have excellent skinny fries and the service is fast and friendly. The restaurant itself is clean and well maintained.

The food was super tasty and we were even one of «those» customers that comes in 15 minutes before closing but the service from the one girl was amazing! Props to her she deserves a raise or something

We love this location because the staff is so great! Friendly and accommodating with good attitudes. Not the biggest fan of their burgers — because they are a bit too greasy for me, and almost $ 7 for a «big» burger is not very good value, compared to some other places. The «Six Dollar Burgers» at Carl’s Jr are way more satisfying when you are hungry.
But. the crispy chicken sandwich is TO DIE FOR. It is one of the best fried chicken sandwiches I have ever had; i don’t even mind the wheat bun, it is so good!
The fries are inconsistent — sometimes crazy oily, sometimes dry. But if you fill out the survey on your receipt, you will never have to pay for fries again — each time you redeem it, you’ll get another receipt with free fries on it! Not a bad way to get customers to return. and they have Smashpoints reward club, and surprisingly its not a gimmick! I have gotten two free meals so far on my points, on top of free fries with every visit. Not bad — makes up for the overpriced sandwiches.
And the shakes are pretty good too, but again, not a great a value for $ 5. But still tasty.
And maybe the biggest surprise to me — how good the spinach and goat cheese salad is. I would never consider getting salads at burger places (its like buying bread from deli, or meat from a bakery), but I tried it once, and was HOOKED! pretty decent size for $ 6.
the good: staff, chicken sandwich, spinach salad, free fries with survey, points club that works,
the bad: greasy burger, sandwiches and shakes are expensive
the ugly: nothing…:)
Try the crispy chicken sandwich. you will not be disappointed.

3 stars for friendly staff.
Ordered a smash burger w no cheese. Important BC I’m lactose intolerant … I ate it and half way through realized tasted funny … Figured it was the smash sauce (first time using it) about ¼ way left of the burger I realized the taste was cheese as I stated to get nausea …
Def asked for no cheese… Got cheese. Hence 3 stars

This is the second time we have ordered take out and they have screwed up– the food is good but it’s not worth the hassle of going there if they screw up your order all of the time. How do you get extra no onion? That’s not a typo– I wanted extra onion and they made sure to put extra no onions– also ordered bacon– yep you guessed it– no bacon– beware folks

I have been to other SB before. Staff was friendly and the dinning area was clean. No issues with my order as it was perfect. The sweet potato fries were amazing and a must have. Good was brought out quickly and it was freshly made.

Disappointing! This Smashburger is very close and i have always liked Smashburger. Sadly the one nearest to me isn’t great. Undercooked haystack onions sitting in a pool of grease (and i love these, sad this location does such a lousy job), order burgers for more than one person and they come out all mixed up. One person roll with someone else’s toppings etc. you shouldn’t have to take apart burgers and reassemble them to get what you ordered. If you love Smashburger, try a different location unless you want to collect the handful of free fry coupons they toss at you every time they screw up

The Buffalo Blue Cheese chicken sandwhich is my favorite! Smash fries are great, and so is the Classic Smash. I like that they have the Four Peak’s Peach Ale at a counter service restaurant. It can get pretty pricey here, but the quality of the food is fresh and the staff is very accomodating. After ordering at the counter, your food is delivered to your table and the employees seem genuine about delivering an excellent experience. You can fill out the survey on your receipt after each visit for a free fry, as well!

Was greeted and order taken by a Mr. Mike Kelly. Made this trip to this Smash Burger location a complete great one! TEAM MEMBERS like Mike are hard to come by. He is a great asset to this organization and I definitely will visit this location again because of this experience!

Average burgers over priced. No atmosphere. Some one said let’s make it cheap and over charge for the food. Bam. We have a business plan.
Cold beer and cheeseburgers is now a short drive away for a good burger. Or four peaks has a burger for less price
Too many options in no scottsdale for this place.
Burger did not settle well for a friend and i… too greasy? Too buttery? Whatever not good to be I’ll the next day

The smash burger & chicken avocado club along with smash fries were very delicious. 1^st time customer. The place was very clean, a bit cold but what do u expect in AZ.

The staff they do have is great and are always a positive experience but they are certainly understaffed. they seem to always
the weeds during lunch. None the less the food is always great. I have been loving the new Colorado burger with green chilis. mmmmmmm!

Had an Avocado Club with the Smashburger. Very tasty, plenty of Sliced Avocado! I am signed up for their rewards program so I received a free side for Father’s Day offer. Smash Fries are the thin fries, and I like them.

First time I at Smash was at ASU campus. Had no idea that I would grow to like it so much. There’s one by the movie theaters to so we’ve eaten there several times. I get the Classic Smash and the side of Smashfries (has olive oil and rosemary). Thin sliced and super good.

First time visitor to a Smashburger. The location was very busy, and very loud. I got my food to go. I had a bacon burger and some of the seasoned smash fries. The burger was excellent. Nice flavors and it was actually tasty. The smash flavors were interesting. I definately would go back and order the same things.

I wanted a burger the other day, decided to finally give Smash Burger a try.
I went for the Arizona Big Burger. Guacamole, Jalapeño. Regular Smash Fries. Large drink. While the burger was nice and juicy, tasted very fresh… I have to say the fries just weren’t my style. Super thin and oily. I enjoyed the burger, but for the $ 12 I spent, there are just other places to go around here. While I didn’t buy one, I have to say their Beer Prices were pretty ridiculous. $ 3.49 for a Can of Kilt-​Lifter? $ 2.99 for a Can of Macro Domestic? C’mon. Then again I was in SnotsDale so I can’t speak for the prices at other location.
Will I go back? Maybe. Next time I will skip the fries and enjoy a better than average burger.

Great location to get to, good service and very prompt with the food.
Love the smash fries, bbq bacon burger with fried egg is delish. Try the oreo shake which is always a winner. The truffle mushroom burger is also a great choice. This is above the in n out burgers and is as good as the expensive gourmet burgers at half the price.
Place is very clean and friendly.

We’ve been going to the smash burger for quite some time now when I meet my wife for lunch at work. The food is always prepared fresh and the people are friendly. They have both indoor and outdoor seating options. Burgers are nice and juicy, the toppings are very fresh. Milkshakes are handspun at the time you order them.
For all of their sandwiches, you can either order one of their pre-​designed burgers or chicken sandwiches, make custom tweaks to those, or completely build your own burger or chicken sandwich from the ground up with their nice selection of toppings and dressings.
A personal favorite is the Smashburger with the chipotle mayo and the haystack onions on top. Usually my wife and I need to get our own burgers, and split an order of the smash fries. If we’re feeling extra hungry we’ll add on a milkshake as well.
They bring the food out to your table once it has been prepared, and every now and then someone swings by to check on how you’re doing, take away the plates, and fill your drink if needed. It’s like a nice combination of fast food meets dine in restaurant.

We hit this place up regularly for lunch and no complaints thus far. They have regular coupons if you sign up for their mailing list — so that definitely cuts down on the «gourmet» burger pricing (especially if you use the BOGO one).
The staff is always friendly and moves through the sometimes hectic lunch lines pretty quickly considering there are only 2 registers to use.
Pros:
— good burgers (it’s a burger joint first and foremost, so don’t go in expecting restaurant service or fancy pants ambiance)
— chocolate shake is yum
— good service
Cons:
— a touch pricey, especially for a work lunch break (Use those coupons and go on a Friday as a treat for yourself!)
— this location doesn’t have the online ordering option which would be nice for a quick in-​and-​out if you are in a hurry
Overall: A– Go in with expectations of a burger joint that isn’t trying to be McDonald’s, but also isn’t trying to be Ruth’s Chris and you’ll be good to go!