Wendy’s

They added mayo to my husband’s sandwich even though I asked twice for it to come with NO MAYO. They added it anyways and he couldn’t eat it as a result (allergy). I called the location and spoke with Sara who responded by saying she couldn’t check that each sandwich was made correctly.
This location and the manager are a total joke. Sara, your customer service skills suck.

This place is just terrible, I don’t write many reviews but this is sad, I live in McDowell mountain ranch and this is the closest wendys location to me, and yet I would rather drive 20 minutes out of my way because of the lack of effort by this location. For years I have been ignorant and foolish enough to come here time and again and NEVER is this food hot or fresh, soft cold fries, burgers that need to be heated up, cold chicken that seems someone microwaved it for a 20 second period… people I urge you not for my anger but your stomach don’t eat here, fast food is bad enough for us but this is like suicide, and in North scottsdale to boot. No chance of this going right for you just go to any of the other places right here, Burger king or mcdonalds, chic fil et, taco bell, jack in the box, Boston market, pei wei, NYPD pizza, but for your own sake NOT this wendys.

Got the order wrong… I am with Bob R. how hard is it to get the order right. You will gladly take my money for an upgrade but when it isn’t in the bag, that sucks.

Come on, you have a couple of different types of sandwiches and chili. How hard can it be to get an order right. Every time I stop, I have to check the order after I get my bag and hand something back that they get wrong.

We frequent this Wendy’s a lot because it is close to home and my pup likes the nuggets. Today we go and get two combo meals, 10 nuggets and a bacon-​ator fry and we get to the window where a young kid is working (maybe ¹⁵⁄₁₆ years old) we pay for the food, wait a few minutes and get our food as we are pulling away I tell my boyfriend to check and make sure it’s what we ordered and I hear the kid at the window call me a «dumb bitch». So I immediately stop and back up and I tell the kid go get the manager he throws his hands up and says «what?» I said you know what go get the manager now. The manager, Chris, comes to the window and I let him know what happened and he said he would handle it of course. We get home and of course we are missing food we ordered. (The bacon-​ator fries) so I call in and the manager says he will give us a comp combo next time we come in but I doubt we will be back to this establishment. I’ve never been so disrespected at a fast food restaurant for simply telling someone to check the order.

Mom loves the salads here, and today, I don’t know why, but the «natural-​cut fries» called out to me. I’ve never ordered these here before. Oh, now I remember why– because the words «Natural-​cut fries» were followed by «with sea salt.» My body must’ve been craving for salt, because these were oh-​so-​delicious. Loved the crunchy texture, as well! I detected a peanut-​y flavor, so I wonder if peanut oil was used? I thank the Lord that I only had the chance to eat about a little under a fifth of the large serving while driving before I decided to wait until I had safely parked and transferred all of the groceries from the car into my home. By the time I turned my attention to the fries, they were now soggy and inedible (to me). Have I ever told you how I hate soggy, floppy things? No? Well, I do. Fries, pizza, sweet potato fries…
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UPDATE 5÷17÷15
Mom said the last three times she’s had salad from here, the chicken was very salty, so no more of Wendy’s salads!

Had to stop in for an extremely last minute lunch pick up and was pleasantly surprised by the hasty work by the crew. I placed my order and before I could even put away my change, my meal was ready to go.

I go here for lunch 3 – 4 times a month. The food is good, usually better tasting burgers then your average fast food. I go here often for the variety of options (burgers, chicken, salads, baked potatoes, chili, etc). The staff is nice and the location is clean. During lunch they are usually pretty busy, the store only has 2 cash registers and there is usually only one employee taking orders. Once I put my order in the food comes out really fast which partly makes up for the long order line. Not really a negative but something to make note of is that they have only one of those new touch screen coke soda machines. It’s nice to have but people are idiots and take forever to figure out what they want /​how to use it. Another thing that is that their parking lot is terrible! They have maybe a dozen spots, other wise you have to park across the street, which is always blocked by cars waiting to take a left turn. Not really Wendy’s fault just something to keep in mind if you are in a hurry. Overall good inexpensive (use the value menu!) fast food with a nice staff.

Came in dressed for work, though admittedly with my wheeled cart because I was on my way to Walmart. This was apparently sufficient to get me the «delay until the customer leaves» treatment.
You’re a crappy burger joint near a Walmart. You have no justification for this level of snobbery.

Never consistent.
I was in twice this week. On my first visit I ordered a potato, chicken nuggets and a kids size frosty. I paid at the first window and when I reached the second they tried to collect money from me, when I informed her I already paid at the first window she asked if I was sure that I already paid. I wasn’t OK with her implying I was lying about paying for my lunch. After all that confusion they handed me my lunch, told me to have a nice day and I drove away. One I got about 10 feet ahead I realized they never handed me my frosty but at this point it was too late. A car was already at the window and since it’s lunch time the parking lot was a disaster and I wasn’t going back.
My second visit was yesterday, I ordered a kids meal but it didn’t have a toy inside. While this isn’t a huge deal to me since it was for myself. But, if I had a kid in the back seat waiting on a toy, I’d be pretty upset.
In previous visits I’m usually missing an item 2 out of 5 times. Whether it’s butter for my potato, dressing for my salad or a straw for my drink.

Used to get combos meals a lot, but lately I’ve only getting the food from the 99 cents menu. All the hamburger portions are so tiny, don’t really think it’s worth the money eating here anymore. Frosty drink is always good, no matter what size you get, I can never get enough of it.

Quick drive thru if you are on a lunch break, nice staff. Went at an off time for a small fry and small frosty since I was hungry and needed a snack (~2 p.m.). Fries were hot and tasted fresh and the frosty was delicious as always.
Parking lot is poorly designed, so it can back up into the main road, which blocks traffic flow and irritates other drivers. It can also block you into a parking spot in their already rather small private parking lot and you will need to wait for a kind driver to not move forward in the line for you to be able to back out. I would recommend parking in the lot close by and walking over to avoid this dilemma!

This is an average Wendy’s restaurant. It’s very clean and the service is average. We come here every once in a while with our Son to grab a quick bite to eat. Here are some items we’ve had in the past:
Single w/​Cheese, $ 3.59
Jr Cheeseburger Deluxe, $.99
Small Chocolate Frosty, $.99
Med Chocolate Frosty, $ 1.59
It’s a fast food restaurant, not much going on here. As long as it stays clean and offers fast/​accurate service we’ll be back.
Return Factor — 60%

Oh, finally a Wendy’s with some decency! I’ve eaten here at this location on and off for the past few years, and today was no different. I was on the way to the Arabian Horse show at Westworld, and my stomach was grumblng-​loudly
I came in here to have an early lunch before I headed into the event. This place over the years has always been one of my favorite locations because their always consistent. Food is hot and ready, staff is friendly and the dining area’s always clean.
Today I went with the combo # 1, and it was out in no time. Bathrooms were well stocked and clean, and the condiment’s were well stocked. I will say I like this location more then others. Kind of buried in the shopping center, but its clean and nice just about every single time I go here. Oh, and their new breakfast’s? AWESOME!

Every great once in a while I’ll have a craving for a triple burger from Wendy’s. This hasn’t resulted in a heart attack yet, so I’ll try and keep this craving to once or twice a year. But, I have to say, this is the best fast food burger out there, and although I wouldn’t want you to make a habit of eating like this, I do recommend it… Once or twice a year!