Stingray Sushi

Went there today for all day happy hour which my family has enjoyed for the past few months since moving back to Phoenix. We thought it was weird that it was closed at 630pm on Sunday so we went to TKs. They told us they are closed down. Sad to see it go. Need to find a new happy hour.

Unfortunately one of our family favorites proved to be a disaster!!!
On our last visit, I specifically told our waitress that my daughter (10) was deathly allergic to shellfish, and needed only noodles and broth. She brought us something covered in seaweed and onions. I let her know this wasn’t what we expected and would like just broth and noodles. She was happy to change it but needed to talk to manager.
Unbelievably, the manager Christa would not switch the noodles ($ 9) which could send my daughter to the hospital!!, but would charge me for them and and whatever I wanted to replace them with.
The manager, Christa charged me the $ 9 for the noodles we did not even eat! We will never return. Christa, I hope the $ 9.00 was worth it!!!
#manageroftheyear

After being a regular here several times a week for two years, I’m sorry to say I believe I just had my last visit.
Several months ago they got rid of the real sushi chefs and replaced them with guys in T-​shirts who don’t greet you or even smile while you’re there. Several times I’ve been seated at dirty tables and today was no exception (something that looked like snot I swear) and my dish was dirty as well with a huge chip missing. The front door mat is always filthy, one of the toilets or sinks is always broken in the ladies room, the staff is mostly apathetic and ever-​changing, and the place seems to have no «adult» supervision.
But in the past I’ve overlooked these matters because the sushi was actually quite good. Not anymore. Once or twice before today, I received some salmon that just did not seem on par with previous visits. But today, I got some that was definitely not good. I discreetly spit it in my napkin and went up to sushi bar and quietly told them what was wrong. With no apology they said they would cut me a different piece. The new piece tasted great, so I think they were trying to move some older fish. I’m seriously concerned about food safety at this place now.
Half of the staff there today knew this happened, and they know I’m a regular, and I was very nice about it, yet no one offered to really make this right or at least take something small off my bill or offer me a drink etc. Something!
This place does not have a lot going for it anymore except its location. It’s really sad that they just don’t seem to care and don’t offer the service that people expect these days. I don’t need five star service, or even five star food. I’m at the Quarter a lot and I’m just looking for somewhere consistent with good food and good service, and my business is worth thousands of dollars a year. There’s too much competition for them to be downgrading their fish, letting things get dirty, and ignoring some of their best customers. Every time I go here the place seems more and more empty. But they don’t seem to be learning their lesson.
I don’t think they’ll be around much longer.

The impolite and ill-​mannered employees at Stingray stranded around talking and would not seat my date and I as we waited around for 10 minutes at the front desk. Note that the establishment was less than half full.

Another business trip, another restaurant at Scottsdale Quarter, the mall that is just down the street from the hotel I stay at near the Scottsdale airport when I’m visiting my crews in AZ.
I liked this place, but it was really loud, especially compared to the other restaurants in the area. Food was good — nothing I would kill for, but I’ll come back again.
I did have a couple of issues: the food delivery waiter accidentally dropped my food off at the next table. Luckily, they were nice and pointed it out to me right away. Second, on the day I was there, the place was only about ¹⁄₃ full, and they seated people right next to me, instead of one table away. I’m not talking about they had a section closed and so everyone was in one section, I mean that in the section we were in, there were 5 tables, and they used 1,2, & 3 instead of 1, 3, & 5, and, as a result, the staff kept bumping in to the tables and messing up orders, and we all were in each others business since we were right next to each other.
The place is usually pretty crowded at that time, so they may have been expecting more people, but really?

I went with a larger party, which was planned more than week in advance and was incredibly disappointed in the service provided. The server knew prior to us ordering drinks and sushi that we would want separate checks at the end. We informed him of this to ease the process for him. Not only did he completely disregard this gesture, he took everyone’s sushi order randomly, causing chaos for himself and us. Multiple people had to reorder their drinks because our server «forgot.» Plates of sushi we didn’t order came out, and we sent them back. One person’s wine glass had a red lipstick stain on it when it was brought to the table. When we asked for a new glass because it was visibly dirty, the server looked at us like we were crazy. When the checks came, our server got it all wrong. Multiple people were being charged for items they did not order, and the checks were given to the wrong people. When we called to slightly alter the reservation, the hostess gave us a hard time for doing so. One of the hostesses was so rude to me in person for asking her to hold a gift bag behind the host stand that had plenty of room, I did this to keep the walk ways clear for servers. They didn’t even have a manager’s business card for me when I asked. When I called the following day to speak with the manager he was very insincere. I’m extremely disappointed because I’ve had positive experiences at this location over a year ago, guess they’ve gone downhill.

This place is a mystery– wrapped in a bad sushi roll. It has such a great location and a pleasant feel, but they just don’t seem to care about their customers. We have tried it before with mediocre results but tonight was the final time. Although we were seated quickly on this Thursday night, they were out of a few drinks we ordered, which is always weird when the restaurant was not busy at all (a clear sign that word has gotten out about this place.) Anyway, we ordered what they did have to drink, and then we talked and waited, and waited, and talked. So a great place for a visit, but if you want food and service this may not be for you. After 20 minutes we still did not have our drinks and the waitress had not been back to check on us so we left. Again this was not our first experience of bad service here so three strikes and we were out– not to return again!

Good food, but horrible service. I’ve been here once a year ago, and they completely forgot about our order, so we had to ask for a few times since we waited for 50 min for our food. The manager took off one of the rolls on our bill.
we went back yesterday, giving this place a second chance and it was still a disappointment. We got there at 7:30, on a Sunday, and it was mostly empty. Our waitress took 25min to come back to us after bringing water, and we had to motion for her to come to our table. Our food also took awhile, and they forgot our appetizer. Either this waitress is an airhead or this restaurant is very poorly run. The food was decent, but I will not be returning due to the horrible service.

It’s been a while since I’ve been to Stingray. Today I came with my friend who is a vegetarian, which at most restaurants isn’t an issue. We ordered our drinks and then asked the waitress what on the menu was vegetarian. SHE DIDN’T KNOW. seriously? Did you just start working here today? She then went to the kitchen and came back saying the chef said NOTHING on the menu is vegetarian. I find that completely ridiculous, for any restaurant, let alone a Japanese restaurant in Scottsdale. It’s not like we went to a steakhouse in East Texas. So we basically cancelled our drink order and left. Thanks but no thanks.

Very good food, terrible service. Maybe they don’t feel the need to get good people in there… I have been in the hospitality industry for 13 years and was quite disappointed. They need some people with personality and professionalism and everyone would make better money. We weren’t even sure who our actual server was, who we were tipping (we tipped based on service). Rich area, good money to be had. Get better help.

My husband and I went to dinner Saturday night. Decided to sit on the patio, which was lovely. Howevet, Thats about all that was. The service was terrible, very slow, didn’t check on us to see how we were doing ever. Delivered our appetizer, which took over 30 mins with no explanation or apology. 30 MINS for an appetizer? ?? And it wasn’t even good. Our main sushi rolls took a very long time as well. They were also terrible. The sushi at Frys on Shea Blvd is better than what we had. When our server finally asked us how everything was, I told her we were very disappointed. She simply shrugged and brought us our check. Wow! Just wow! We will never go back.

Oh wow. We’ve been here on numerous occasions and haven’t had any issues before. Based on today’s experience we won’t be back.
We were taken to a table outside that clearly wasn’t wiped down– soy sauce drippings and food particles hardened on the surface. The menu had saucey fingerprint smudges all over it (really? Throw it out!) and there was a large pile of cocktail napkins scattered on the floor in front of the bar with food scattered on top. To top it off, my fiancée was given a dirty beer glass TWICE with visible food particles caked on it!
Needless to say we left and did not feel comfortable eating here as I can only imagine what the kitchen looks like or how the food is treated back of the house.
No thank you!

I give them 2 stars because of service. I sat at the bar and there was no bartender. To be honest, this was irritating. Then I saw a guy sitting at the bar. He looked like a customer because he was sitting there buried in his phone. It took him forever to serve me and give me a menu so I had to deduct the tip. How do you let customers sit there without even acknowledging them? I think that’s unacceptable. Also, they need to learn to fill their soy sauce containers. Maybe if they actually worked instead of sitting around texting it would be better. Who knows if I’ll give them a second chance. It wasn’t even busy at 4:30 on a Tuesday so there was no need to ignore your customers like that.

First let me say the service was awful!!! Young girls working the front as your walking in, like 3 of them and all without a clue.
My husband and I waited at least 10 mins just to be seated.
After we were seated it took another 15 mins to get a drink order in. The drinks were good. The bartender seem to have her job totally together.
Now this was not a Friday or Saturday Night and they were maybe 50 percent full.
The Sushi by far was the worst Sushi I have eaten. We thought we would give this place a try. We usually go to Pure Sushi or Sushi Brokers of which we will be going back to.
We stopped here after a Movie at the IPIC.
Back to the Sushi… Not Fresh at all… The couple sitting next to us complained about the service for at least 10 mins.
Needless to say I would not recommend this place at all!!!

My mom was in town and she has taken a liken to sushi. We stopped in here while we were in the area. The staff were all kind. Our waitress was filled with joy and offered many fun rolls. We order calamari as an app. I’m not a fan of the way they prepare theirs, but on this day, it wasn’t about me. So I settled. We ordered four different rolls which came to the table sporadically. Mom loved then all!
I’m always pleased when I visit Stingray!

This is my family’s favorite place for sushi in Scottsdale. Located in Scottsdale Quarters, Stingray offers and nice variety of rolls and solid appetizers for a dining experience that seems to make everyone happy.
My personal favorite is the Japengo (sp?) Roll, which features spicy krab, asparagus, and avocado, topped with tuna and a jalapeño slice. The bite of the jalapeño does seem to overwhelm the rest of the flavors a bit, but it’s still a fantastic roll.
I also like the fact that they serve their calamari as strips instead of rings. They are always perfectly cooked (not overcooked!) and have a great meaty texture with light deep fried shell. Served with a spicy aioli, I have to order them every time I’m there.
My son loves the chicken skewers — nice tender chunks of breast meat cooked to perfection.
Stingray can be on the pricey side, given the portion sizes, but they do have a solid happy hour with half-​priced appetizers and drink specials seven days a week.
Enjoy!

Are my friends cheap? I am beginning to think so for during my recent trip to Scottsdale, I was invited to more happy hours with REALLY cheap prices and pretty great food. And Stingray was no exception.
Located in a mall (what isn’t in this part of Scottsdale?) the happy hour here features half off rolls, specialty drinks and cheap wine all served in a contemporary environment. And here’s the kicker…it is EVERYDAY from 2:30 — 6:30! I don’t know how they do it but I am glad they do for you can get out of here with a full tummy for about $ 20!
Good thing the alcohol is on the inside of this place for if you drank first and then had to figure out where the door was, more people would be standing around. Check out the picture I posted…I think we seriously looked at this wood wall for several seconds before realizing how to open the door!
We took a seat at the sushi bar and had great service from not only the sushi chefs but from a server as well. Know that only the basic rolls are discounted but those are easy enough to fill up on. We also ordered a couple of their specialty rolls which were also really tasty!
If you are clever, you can park in the parking garage and if you come out the right door– you are very close to the entrance.
There is also a nice patio area here as well.
Check it out. You wallet and your stomach will thank you!

They’re sushi is good, but it’s not the best I’ve ever had. One of my favorite things to do here is sit yand watch people try to figure out where the door is.
One thing I will say is worth checking out is their lunch specials. You can get shrimp and vegetable tempura with soup, salad and rice for really cheap. The dinner menu is a bit overpriced for the lack of variety I think I’ve found at other sushi restaurants in Scottsdale.
The parking here can be a drag, so be prepared to deal without of control people in the parking garage. You would think they were rushing to get a spot like they had to disarm a bomb or something.
The service here is just unfortunate. When you ask questions about the menu they rarely know what they’re serving and multiple times we’ve been delivered our food before our drink orders.
Bleh. It’s okay.

This place is amazing. Don’t try parking on the street. Nearly impossible. Park in the garage. The food was amazingly great. The service was stellar and the atmosphere so comfortable. I will be returning.

We came here after the ASU football game. Tired and hungry, we were looking for a place to eat but all the restaurants in the Scottsdale Quarter had a waiting line except Stingray. I dropped my family off and parked. Walking around Stingray, I couldn’t find the entrance. My son had to do a search and rescue and open the front door for me. The front door looks like a wooden wall. Very deceptive.
The inside was very modern looking and spacious. I had a really hard time with the menu cause I couldn’t really decide. We always get sushi but nothing else seemed intriguing. So we started off with the rainbow roll and the dragon roll. I would have to say outstanding sushi. Very fresh just like it should be. Really good.
For dinner, I just ordered the Vegetable Udon It had yellow opinions, green onions, carrots, and mushrooms with of course udon noodles in a really dark soup. It was okay but salty. Nothing special about it.
My wife, daughter, and mom all ordered the seafood udon. It was basically the same as my vegetable udon except it had seafood and tempura shrimp. Seafood was okay. Not great. So my wife wasn’t too impressed. My son had the teriyaki chicken on a bed of vegetables. He liked the chicken and was satisfied. So overall, the food was okay. The sushi was very good.
Another issue was their service. Our waitress came right away and brought us our drinks. We told her we weren’t ready to order. The problem was trying to get her back. It took forever to track her down again. Poor service. Then after we ordered, the food took forever to get to our table. They had three sushi chefs and would assume our sushi would come out fast but it didn’t. Poor service.
So I would have to say that their dinner menu (besides the sushi) is lacking. They should open up the menu and allow the bento boxes to be ordered during dinner.
So great sushi, okay dinner, weak dinner menu, and down right poor service. No wonder this place is the only place not as busy in the Scottsdale Quarter in a Saturday night. Will we be back? I can say hands down probably not.