Capelli’s Gentlemen’s Barbershop

I found Capelli’s after a frantic search for someone to fix my 14 yr. olds. botched haircut. This happened the day before our trip in from Houston, TX. Brittney was amazing and turned my son’s toupee looking haircut into something fabulous. She was amazing in skill and personality and I would recommend her to all!

I’ve been going to Capelli’s for several years and have witnessed steady decline in the quality of their service. Today was the last straw. First, my hair stylist starts the appointment 12 minutes late. I tell her that I have a meeting that I cannot miss, but she continues to chat away (maybe that is why she was late in the first place). And decides not to do the scalp massage, or do the neck shave because she ran out of time. The receptionist asked how my experience was and I told her it wasn’t very good; yet she charged the full amount ($ 42) and asked if I wanted to add a tip (!!!). Of course I did not give a tip, and probably will never return to this place again. Not surprisingly, there is no place to give feedback on Capelli’s website. I guess customer service is not high priority, and it explains why the business is suffering a decline.

Finally a haircut to my liking! The stylists actually listen to your requests and cut to request. I have gone here 4 times and every time I go I get compliments from friends, family and coworkers… even my brother-​in-​law! Not only that, they are personable, fun and the haircut is a GREAT deal! I highly recommend Capellis!

Wow! Really impressed! The lady who cut my hair was fantastic. Asked good questions, but when I said, «ummm…I’m not sure,» she offered good suggestions and moved on. Great hair wash, including a short, but awesome, head massage. Trimmed up my eye brows for free. Great attention to detail. They got me in 5 or 10 minutes before my scheduled appointment.
All in all, couldn’t be happier. Definitely going back! Thanks!

I treated my boyfriend to a shave and haircut for Valentine’s day. What an amazing experience! Everyone was so friendly and attentive and the warm environment made for one of the best gifts ever (said by my even more handsome boyfriend now.) Definitely going back!

Such a disappointing experience. Made an appointment for haircut and shave for my husband as a Valentine’s Day gift. Each service was supposed to last 45 minutes. His haircut took 12 minutes and cost $ 42 (his regular $ 20 cut looks much better). The barber cut him multiple times during his $ 55 hot towel shave. I was sitting next to him during his appointment and towards the end of his services, a female barber walked over and told me to get out of her seat!!! I was just sitting there minding my own business; had she walked over and kindly asked me to relocate, I would have found no issue. In summary: $ 100 haircut and shave that was supposed to take 90 minutes took 50 minutes. As I checked out and paid for my husband, the gentleman at the desk continued to insist that I leave gratuity… I have NEVER not left gratuity for any service but today I declined. No, I will not leave an extra «thank you» for a service poorly done (not to mention one that left my husband with cuts and razor burn).
I advise other Unilocal-​ers to avoid this joint. Unfortunately zero stars was not an option.

Nice waiting area and decent service. Bit over priced for a simple hair cut, but worth checking out.

I was immediately impressed by the service at Capelli’s. The receptionist was welcoming and offered me something to drink. I didn’t have to wait long for the stylist to come and get me. I was very pleased with my haircut and plan on returning.

The haircuts are great but that isn’t really what sets this place apart. Yes it’s on the expensive side for haircuts but your really paying for the experience to pamper yourself once every few weeks. The hair wash with scalp massage and the straight edge neck shave are really what sets them apart. I’ve experience no customer service issues some reviewers have noted. Booking has always been a breeze and my stylist was available at that time of my appointment. The hair products are also good, I have really fine hair and their texture cream is the best product I have found yet for my hair.

My husband got his hair cut by Amanda I believe and I just have to say, «Oh my god he looks AMAZING!!!» Thanks so much Amanda, I’m sending him there for every haircut for forever and ever 5 Stars to Amanda and the Shop!!!

I get my haircut here every three weeks. I love this spot! Great service, great people and top notch haircuts. This is what a men’s barbershop should feel like!

Listen, I’m not a guy who takes haircuts lightly. Like Samson, my mighty mane is the source of my strength and therefore a «trim» is usually anything but. HOWEVER! I heard some pleasant things about Capelli’s, and being a gentleman of leisure myself, I wandered in yesterday for a long overdue haircut and a shave. It seems that not everybody in my life was in fact a supporter of my epic man-​bun, not to mention my «patchy» Grizzly Adams beard.
SO, looking for a change, I stepped into the space and felt like i had come home. Seriously, my face has never been smoother or better proportioned. Think Tony Stark’s goatee is a classy affair? Not even close.
But the real thrill came when I replaced my glasses and finally saw what I must say is the single. best. haircut. of. my. life. For real, I tried to take a picture and my phone shut down. Imagine, if it had been a human photographer it would have been like that scene in Indiana Jones and the Last Crusade. Fortunately, I chose «wisely».
So go and put the life of your closest hairs in the hands of these pros. The only thing I found myself wanting was a glass of Laphroig with a single droplet of water. But Washington is still in the Dark Ages when it comes to these things, I guess.

«DS» said that things have changed, BUT they have changed for the better! This place used to be like a frat house instead of a gentleman’s barbershop. Since the change in leadership, Capelli’s has been amazing!
The barbers are all happy and positive. They are truly skilled and understand how I want my hair cut, and beard shaved. My barber took the time to ask me questions about my needs, and likes then she recommended some exclusive products that really worked!
When compared to Roosters, Weldon, and the rest my experience at Capelli’s surpassed them all. Don’t be mislead by the negative reviews and haters. If you are looking for a killer haircut, excellent shave, all for an affordable price, Capelli’s is where you need to be.
PS. Scheduling online and over the phone was easy, and they were cool when I had to reschedule my appointment.

I use the one on Madison and 4^th and it’s great. Never have to wait with my appointment, I’m out in less than 30 mins and I have a great haircut. Good atmosphere and the staff is super friendly and polite.

TL;DR: If you’re looking for a luxury experience, have a full head of hair, and want to try something new, come here and get the full service cut! For basic cuts, the search continues.
Went to Capelli’s twice so far. The Barber shop is very nice. They have coat service and offer a drink for you while you wait. The two barbers I had were friendly and gave me a good haircut. I ask for a 1.5 on the side and a 5 on top, with a low fade. The teatree shampoo and head massage is delightful and a very nice treat. I also really like the straight razor cleanup on my neck.
So, why the three stars? First, both times I came here I made an appointment, and both times I was seen more than 15min after my scheduled time. Also, last time I went, my barber advised me that the $ 25 buzz cut really is supposed to just be one length all over on my head. She hooked me up since I got the cut I wanted last time, but said to not expect it in the future. She was not rude at any time, but that price is just too high for a single length all over my head, even with the extra services.

I gave this place a try shortly after I first moved to Seattle. I found a stylist I liked. Went to her a few times — bought a membership based on the experience.
A few months pass, and I suddenly find out the stylist is gone. Capelli’s did not notify me. I found out by trying to book and there’s no choice there anymore.
Fine, it happens. I spend some time looking up someone else, checking reviews, etc. I pick one (great stylist). Few months pass — again, stylist ended up leaving. This time I had an appointment booked with Capelli’s and they did not notify me the stylist was gone until I got there. When I arrive they say «Oh, stylist_#1 doesn’t work here anymore, but stylist_#2 is available to cut your hair». The whole point of Capelli’s was supposed to be catering to the individual — this was not doing so. There was no phone call, no e-​mail, nothing.
At this point I call Capelli’s and request a refund of my membership — «Sorry, we don’t offer a partial refund because of the discount you’ve received on the past haircuts». No consideration for the inconvenience, no attempt to make things right with me.
I was ready for an amicable departure from this place if they were willing to grant me an early exit from the membership, but not now. I’m willing to grant 2 stars for the haircuts I’ve received, but that is purely from the stylists themselves. As far as I’m concerned the company itself does not receive any.

Capelli’s was 5 stars before they lost Joni. If you still crave the 5 star treatment and the 5 star cut, catch up with her at Grow Salon in downtown Ballard.

I got a head shave and beard cut here recently and enjoyed the place and service. Cece did a good job with both shaving my head without nicking it up and did a nice beard clean up and shaping. The atmosphere is pretty good and Cece was a pleasant stylist.

Great location for anyone in the SLU, Cap Hill, Belltown or DT areas. I had a great cut today and the price was comparable to the area.
The receptionist knew what was up. Offered me a beverage, checked me in, and was very efficient.
My stylist had years of experience. She also gave a solid consultation which I appreciated! I didn’t sit in the chair terrified which has happened around Seattle. I loved the end result.
I even was given a warm steam towel which I rubbed on my face! Nice touch!
Owners were clearly present which is nice. They even had a shampoo and conditioner that they created, making me know I was supporting local business which is always great!

Joni.
She’s a star, she’s MY star. Always reliable, always consistent, only cuts what you ask, nothing more.
She listens well and engages in conversation to the point that she’s done cutting your hair and you’re like WHAT? you’re done cutting my hair? but i wanna hang out…
The lounge at the entrance is essentially a shrine to all things man. TV playing sports, every man magazine possible, trophies, mustache wax (i may be making that one up)… but really, cool waiting area.
ALSO, when i walked in the gal at the desk asked if i needed anything to drink, but i said i was a bit peckish and she somehow «arranged» a granola bar for me from God knows where… but was greatful all the same! Thanks ladies, great experience!