Discount Tire Store – Seattle, WA

I’ve spent a few thousand at Discount Tires over time. They always have fair prices, fast service, honest employees, good attitudes, and lots of patience. Particularly at this location.

Tires. Not the sexiest of things to review, but when you need them you need them. And I needed them.
The guys at the shop asked about my driving, if we were planning on keeping the vehicle for a long time, and what the most important attributes that I wanted in a set of tires were. They didn’t try to upsell me to a high end tire since that’s not what I needed (I wasn’t changing the tires on the Lambo, after all). Instead, they suggested something reliable that will hold up for the next 4 or 5 years that has a good safety rating. Perfect.
They got me in and out as quickly as possible, and they offer a free rotation when you hit 6,000 miles. They definitely go the extra mile on their customer service; the next time I need tires (hopefully not for 5 or more years) I’ll head back to see them. If you find yourself in a bind and need tires you should go visit them, too.

Took my flat tire here, they said they could fix it for free, told me it was unable to be fixed and I needed a new tire. 78 $ for the tire they said. Picked up my dire took it to United tire and wheel. Not only did they fix my flat that was unable to be fixed, they did not have to replace it and it only cost me 15 $. STAY AWAY!!!

Just went back to Discount Tire this morning for a set of 4 tires for another car. I had an 8:30 appointment but got there early right after it opened at 8. There were 4 people ahead of me. Anyways, had my tires on order so no questions about what I was getting. Seriously, I’m impressed with all of the employees I’ve interacted with and observed here which is pretty amazing for a tire shop. And my car I was out of the shop with 4 new tires installed by 8:30 … less then 30 minute from entering the store. That’s the reason I’m coming back here to Discount Tire @ Northgate vs. shopping at Costco, Sam’s Club, Sears or wherever. I value the quality & professionalism here plus my time is worth more than whatever few dollars I might save shopping around.
I docked a star for this but I actually almost considered giving this a 2 star rating because my rep P.H. did not ask if I wanted optional the Refund/​Replacement Certificates. He lumped them in and just gave me a total price. Like anything else, it’s insurance and they sell it for a reason (it’s a money maker). Lots of folks swear by them though so I’m OK paying for the certificates but I just would’ve liked to have been given the option of buying them or not. This border on sleazy upsale and this store is better than that.

Discount Tires has earned a lifetime customer. I have a 2015 Toyota Corolla and my tire pressure light went on recently. When I went to the dealership for my 10,000 mile check the service manager told me that I needed to replace the tire because it had 2 nails in it and it would cost roughly $ 150 including service. The service manager also informed me I would need to replace my tires within the next 4 months (which I found strange because they were relatively new). I asked them to put my spare on so I could compare prices.
When I called Discount Tires they fit me in right away. Turns out they could easily patch the hole in my tire, which they did for FREE! Also, the guy helping me said I had at the very least a year and a half left on my tires, probably more like three. Seems like the service manager at Toyota was trying to up sell me…
Needless to say– go to Discount Tires. I appreciate their conservative approach

I got a flat tire last weekend and was in this Saturday to have it fixed (free!). I arrived just before 9am and was on my way by 9:40. Awesome. The check-​in process was smooth and easy. They explained that if my tire couldn’t be repaired, they’d try to fit me with a loaner while we waited for my tires to arrive in the store (which would be likely just two days later, on Monday). Luckily it didn’t come to that and my tire was repaired instead — whew!

I had a flat tire there was a nail through the tire that was at least 4 inches long with all the people that they had they got me in and out. In an hour and a half. I have bad anxiety and it’s nice be comforted saying that it’ll be fixed.
My tire was patched up and it was free
They are quick, lots of seatting, friendly, affordable and always pick up the phone! They always rent understaffed. They have clean restrooms, coffee, water bottles etc.
Come here!!!

Discount tire is a good place to buy tires. The Bellevue store is awesome, just do not go to this one. In the span of 2 months I have bought a total of 7 tires from this place, I drive a lot and keep catching nails and own 3 cars which all needed new tires. I was scheduled to buy another 6 tires from this place. I have no complaints about the wait times which is normal since they are busy. I just learned to work around this and come in when they first open. Or leave my car. So I made my appt. when I got in there was already 5 people ahead of me. They have 5 bays. I got checked in and mentioned repeatedly that I have an appt. I was told 1 HR and 15 minutes which is fine. after 45 minutes all 5 people ahead of me got finished, then 2 people who came after me. So then I asked why that was the case and my car was still sitting out there untouched. They started working on cars that came after me. And then they had the gall to tell me the other people had pre set appointments. What about my appointment??? Then they said they apologize it was overlooked then said they would work on it right away. They pulled my car into the bay. And it sat there. Another 2 people who came after me got done first.
They don’t care about repeat business or loyal customers. There were other places I could have gone to but I drove the 14 miles to get here on a donut bec I value their business and their service. And that’s the treatment I get.
So I would say go somewhere else. They are not worth the wait. There are other locations or other tire places.

This place is pretty awesome. I had a slow leak in one tire and a major puncture in another. I took my truck in fully expecting to buy at least one new tire. The guy working there told me they’d see what they can do. A couple of hours later, he called me and said they patched both tires, and that there was no charge for doing so. So awesome!

«Do you smell that? Nothing else in the world smells like that.
I love the smell of new tires in the morning. That smell. That new rubber smell.
Nothing else in the world smells like that».
Not to mention, really gets me excited!
—
Interested in the Pirelli P-​7 Cintaturos, the Continental All-​Season Touring and the Yokohama YK580 All Season for a P23550R18. Turns out that the Continentals don’t come in my size. Regardless of my selection, I can’t go wrong at Discount tire. Three new sets of tires on three different cars over the years proves that Discount Tire is very hard to beat. Thank you, Discount Tire for being the best. You Rock!
I love a quiet ride on new tires in the morning.
See you — out there!

Managed to put a screw into my tire so I made an appointment with discout tire to get it fixed. The flat repair was free even though I did not buy my tires from here. Excellent service from the staff.

I’ve been a customer at Discount Tire in the Seattle area for the past 5 years. I’m a fan as they do free tire rotations, patches and replace your tires if they are under warranty. Also check tire pressure for free which beats my old days at a gas station entering quarters in the machine and crunched over in the corner. Prices are negotiable (do negotiate!) and they do a corporate discount for some of the local employers.
I’d highly recommend scheduling an appointment in advance as I had to wait for almost 3 hours recently for a walk in since there were 2 dozen vehicles in advance of mine. Their online system is also very easy to use if you do not want to call the store. Finally, the chain is nationwide so your profile can be pulled up from other locations should you move or run into tire problems.

That’s it; I’m done with Discount! I’ve been a customer for nearly a decade, both in Seattle and Spokane.
I am tired of waiting, absolutely every time I visit, about 2 hours on average to have winter/​summer tires swapped (twice per year per vehicle).
I had a great idea that I’d do the dead today, Wednesday, middle of the week and go in the middle of the day, when they are least busy.
To ensure success, I even booked an appointment via their handy website!
I show up early and check in. I’m told the procedure will take about an hour, possibly more. Well gee. What’s the point of having an appointment then?
Anyway, I sit down and wait. Knowing this would be the case, I brought some work with my to occupy my time.
90 minutes later, I go back up to the same assistant manager that checked me in, asking how it’s coming. The manager blanks; my car was never entered into the queue to be serviced. I’m told only 15 more minutes.
45 minutes later, I get my keys back and am on my way.
What I thought was going to be a breeze turned into a decent chunk of my day.
This isn’t the first time I’ve had a similar experience; in fact nearly every time is similar: 2+ hours of waiting, even with appointment. I always play it off thinking that they’re just having a busy day.
No more. I’m done. They’ve lost my business and have wasted my time. I’ll be looking for a smaller outfit that appreciates their customer’s time more than Discount.

There is no option for zero stars but it sure is bellow that Terrible service. They tried to force me to buy two more tires that I didn’t need. That I had installed a few months earlier. The guy took the tires out and refused to put the back in. And repeatedly saying no can’t put them back it’s not safe to let you drive with them I have to put new tires. He kept insisting and refused to call his manager. I almost called 911 to have my own tires put back in.
These people are the most dishonest who know nothing about customer satisfaction and will do anything to scratch an extra penny out of you. Including taking the liberty of ripping your car apart without your permission and refusing to put it together until you buy what they ask you to.

I’m a Discount Tire customer for life. Their tires are always freshly prepared and piled high atop a mountain of crispy fries. The staff here treats you like you are family, except they don’t ask you when you are gonna finally make something of yourself. Simply the best tyre stand, here, or in any dimension!

I have run flat tires and got a flat tire on a Saturday. I called Discount Tire on that Monday, they were kind, courteous, responsive, helpful and honest. I am glad I took my business to them! They were able to order my tires and get me in on Tuesday. While I waited for my tires to be installed, I listened to them help customers in the store and on the phone. I was extremely impressed with their honesty, several times I heard them talk them out of a more expensive option than what the customer thought they needed.
I also called Les Schwab 1^st thing Monday and told them that I was worried about how long my tire would hold air to drive to get all 4 of my tires replaced. I told them I would go to whichever place could get the tires in the quickest. The guy that answered the phone told me that his Manager would call me back right away… it is 22 days later and I am still waiting for his call.

Hubby picked me up from the airport last night and my tire was very low on air. Boo. Was able to book an appointment online for the next morning. Came in at my apt time and in less than 30 minutes they removed the nail in my tire, repaired the leak and rotated my tires. All. For. Free. No cost at all.
Not to mention that these guys were singing along to Beyoncé. Love this place!!!

I read all the amazing Unilocal reviews before going there for the first time, so I had extremely high expectations. They did not disappoint!
I had 3 new tires put on my car yesterday evening and when I returned to pick it up, they said that they couldn’t find the tire that I wanted in stock, so they put a high-​quality tire on it instead, free of charge. Really, really great service. I’ll never get my tires changed anywhere else again!

It is rare for a big chain of brick-​and-​mortar stores to deliver so consistently and that’s what I have always experienced at discount tire. I got my new tires from a discount tire in California last year and have gotten them serviced at numerous locations in California, Texas, and Washington as I have moved around.
This location gets a special shout out for a number of reasons. First, I came in with air running out of one tire. My tire key was buried under my stuff since I had just moved here from Texas and I didn’t want to dig through to get to that key. Discount tire offered to break off my lock and put a used one in for $ 20 instead of the regular $ 40 that I would pay for a new one. They mentioned that there would be no damage to the car or studs. I got a new tire under Discount tire’s excellent replacement warranty (highly recommended) and was on my way.
A month later I went for a rotation and the discount tire tech told me that one of the nuts had been cross threaded. Since I don’t go to any other place apart from discount tire, they looked up their records and replaced my lug nut for free. Another month later I went for a wheel alignment at another place where I was informed that one of my studs was cross threaded as well. At first I was livid as I drove to discount tire, since I was probably driving around on cross-​threaded struts for quite some time due to discount tire’s tech putting them in wrong.
When I walked in, Chris Knoll (their manager) took some time in getting to know my issue and once he had it understood, he was very forthcoming. He refunded me the price I paid for getting a new stud at the other place and gave me a goodwill refund in addition to that. Then he recommended me to a place where I would get an inspection of all my studs with the cost paid by Discount tire. If any more studs were found to be cross-​threaded, then discount tire would pay to get them replaced. I entered as an angry customer and left as a really satisfied one.

WOW! Best Tire Experience EVER!
Came in just now running on a donut. They guy looked at my car and informed me that a couple of them were in danger of bursting any moment due to wear, and another has no tred left… He could see me getting more nervous each time he mentioned an issue.
See, I’m working poor. Not middle class, working class, but working full time and still under the poverty line. So anything over $ 20 is literally scary for me. I was immediately put in a dilemma; buy these tires and ensure our safety and continued income (I have to drive for work) or eat and have hot water and electricity. Then the employee shocked me…
…He offered to replace all 4 tires for what I expected to pay for one tire. I was floored. That break, that attention to people rather than price, can literally save someone. It did for me and my family today. I will absolutely and happily go out of my way to always go to Discount Tires for my tire needs. They were just as helpful to every customer, and did I mention the store was only open for 20 more minutes? So all this above-​and-​beyond customer service right before close?! This was a mind blowing example of perfect customer service.

YOU GUYS!
I left DT in TEARS from the overwhelming gratitude I had for them saving me from an awful situation (that, or I was major PMS’ing).
I came in with two irreparable ruptured tires, one tire in need of repair, and a horrid attitude to match out of fear of what this would cost me considering I seem to have this problem on my run-​flat tires every.single.year and they are nothing short of expensive.
One of the managers, Martin, and his whole team are unrivaled when it comes to service. UnFREAKINGRivaled. They got me in and out quickly, they treated me with the utmost levels of kindness (along with every other customer there), AND to top it off Martin helped to make sure that I didn’t completely get screwed on costs … which let’s be real — most females are burned when it comes to auto/​tire-​shop fees.
Thank you Martin and team for turning a costly and stressful experience into the most pleasant one possible given the circumstances. You have really earned trust and satisfaction!