Hilton Seattle

Seattle was super busy the day we had this room booked but it does not make up for what happened.
My mother is deathly afraid of heights. No only did I put a comment in when I made the reservation on Expedia, I caled the hotel specifically about 4 days before we arrived to request a room no higher than the 4^th floor. (The hotel & Expedia say there are 29 floors, so I wanted to be sure.) I was told that would be no problem & a note was put into the system.
When we arrived the porter took out bags & we followed him to an elevator that went to the lobby of the hotel. First impression, it was nice. Then everything went downhill. I went to check in and was told we had a lovely room on the 22^nd floor. My mom about had a heartattack. I told him, no we specially requested a room no higher than 4. He started laughing at me. He said our hotel starts on the 11^th floor because we are built on top of a parking structure. He continued to laugh at the situation. What!!! How could I call and confirm a room on the 4^th floor and then arrive and be tilted the hotel starts in the 11^th floor. That is totally impossible. I was lied to and it is totally false advertisement. It is like a bait and switch tactic to get you in the door. Unfortunately it worked for them because the city was full and there was no place to go. We ended up on the 15^th floor. My poor mother was petrified all night and didn’t sleep. She was miserable.
I would NEVER, EVER recommend this hotel to anyone. The only reason I gave it a two was because it was very clean and had the nicest linens and towels I’ve ever had at a hotel.

I love staying at the Hilton in Seattle. The staff are all friendly and professional, and the rooms are always clean and welcoming. My only issue is that the air conditioning/​heating units are so loud, it’s hard to sleep sometimes. Or if you are trying to watch TV, you have to constantly adjust the volume to compensate for the amount of noise.

I had a good stay here for just a few nights during a recent business trip. The hotel can be a little confusing when you first get here. a lower lobby where you take an elevator to the main lobby to check in and then take another elevator to the room floors. After the initial confusion, all was well.
This Hilton has the electronic room key for your phone. While I thought it was pretty cool at first, it can be a bit annoying to have to wait for the app to register you’re near a sensor before you can push a button or open a door. Worth trying, but get a standard keycard as well.
There is an Executive Lounge which is nice and roomy, BUT, very few outlets in the lounge. In fact, I didn’t find the outlets until my second trip up to the lounge and I only noticed one bank of seating that had them. I always think of the Executive Lounge as a place to work, but that’s not really possible when there aren’t a whole lot of places to plug in the computer. The lounge does have a coffee/​espresso machine which made decent coffee beverages, but both times I was up there, I saw no snacks. There’s usually some sort of trail mix or cracker jar, or cookies, or something. This one had some granola bars and whole fruit in the fridge with the soft drinks. I get that there are certain times of day when there are appetizer types of snacks out, but on the off-​hours, there really should be something else there. The lack of nosh and outlets meant that I spent almost no time in the lounge which is were I normally like to do my work instead of penned up in the room.
Speaking of the room. very comfortable. Comfy bed, side chair with ottoman, work desk, TV, cabinet with mini fridge and single-​serve coffee maker. A/​C seemed to work well, well enough for me, anyway. I was a little bummed that this hotel. which does use an electronic key. doesn’t use the Stay Connect app to control the television.
Staff were nice and efficient. The doorman was very helpful for me because there’s no valet area to speak of, so when I had cars picking me up or dropping me off, he was very nice about helping make that happen smoothly.
I had a couple of room service meals which were very good. The Reuben sandwich was very tasty and the eggs benedict breakfast was good as well. There was a pizza place across the street which I had meant to try out, I just didn’t get the chance.
Overall a good stay.

Have stayed here twice and love it. The happy hour on the top floor is excellent as well as the breakfast. Clean rooms and fast elevator. Excellent customer service and a great walking location to main attractions (Pike Market and Underground).

Had an issue when checking in and Allison went above and beyond! Thank you! My stay was much more enjoyable thanks to her! The entire staff couldn’t have been nicer, the room was very clean and the location was within walking distance of everything I needed. Would definitely recommend Hilton Seattle!

Was looking forward to staying in the heart of the city and with a price of $ 400 I was expecting something pretty nice only to be very disappointed. I get to my room only to discover the room has a view of a roof top and back of building. No desk area to work with a laptop. Not impressed with this Hilton. I assume they get business due to location but it’s not worth the money. As a Hilton Honors member I personally will never stay here at his location again.

The hotel is outdated and the rooms are small. The Wi-​Fi doesn’t work as well as it should and the heater in the room simply doesn’t have the ability to warm the room. The parking is pricey (over $ 40 a night) and when you come back to the hotel during 5:00 traffic… it’s a pain to get in the garage b/​c you enter from the north side of the building and parking is on the east side so you have to completely circle the tower b/​c of one-​way roads.
There are better options downtown.

Never been to this great city. After a long trip and a meeting I got to the hotel. From the second I walked in I was greeted by the nicest people. Check in was a pure delight and then I walked into my room and saw a clean and well appointed room with a great view.
I have no found the only place I will stay at when i come to this city.
Great job Hilton

Older Hilton that really could use some renovation in the rooms. Bathtub/​shower was pretty old and shower didn’t work so well. Rooms do have in-​room safes.
Rooms are on the smaller side.
Executive lounge was good and offered to me as gold member even though I didn’t get upgraded to executive level.

Much more modern but I’m still pissed about driving here and not being able to transfer accounts from one Hilton to another! Hilton Bellevue told me I can leave their hotel and continue my stay in Seattle but they didn’t tell me THEY CANT TRANSFER THE CHARGES! My finance is in meetings all day and I’m stuck here unable to check in and can’t go back bc they already checked me out in Bellevue. I’m using his card and they won’t even let me check in with it much less my own on his room?! What the fuck is this shit?! It’s not rocket science Hilton?! Companies should be able to fax with in each other people’s account information instead of needing it twice while my finance is in meetings

Location, location, location. It is in the perfect spot. 5 blocks to Pike Place. 2 blocks to the monorail. 3 blocks from the Main Museum. Easy walk to the aquarium and Ferris Wheel. Lots of places to shop nearby. Lots of restaurants, that are good, is nearby.
Staff were helpful in all regards. Professional and smart. From helping at their business center, to local recommendations and even fixing the small glitches that came up.
One of the glitches is an electronic key. You can now use your hone as a key to your room, elevator, work out room, etc. However, it is new and slow. Works, but slow. Staff were great in troubleshooting issues that came up also.
The rooms were a bit small. bathroom was really small. So a negative
The restaurant there is not much. It is more of a glorified bar/​lounge area. Did not eat here. Did do their happy hour one time. Discounted beer, wine, etc. Discounted food. Chicken wings were good.
They do have executive floors that include access to the executive lounge. A continental breakfast and their own happy was included in the price. Breakfast is what you expect. Some eggy thingy, bacon, muffins and toast, hot and cold cereals, fruit, yogurt, etc. Good.
In the evening that had beer and wine included as well as food. It was real food. One day is was tortellini is a cream sauce. Also cheese, fruit and other options.
In seattle, visit other places happy hours. Discounted food and drink. There are some amazing options around the area. one dollar oysters. Gourmet pizza for $ 10. Steak bites. Yummy items.

Figured being «Hilton» it would be 5star… but at $ 97/​night (AAA Rate) i wasn’t sure. It IS high class, very nice layout, no hot tub/​pool, but good work out room. However the rooms are SMALL. I got the king room (1 king bed). very comfortable bed, very clean room, just small compared to other places. Parking is $ 45 so be prepared! The room w/​taxes etc, came to over $ 150, so Its worth it to me, (staying for dr visit) to drive further to dr visit and save $$.
Also note, SMALL BATHROOM! Its only a toilet (commercial style not at-​home style) bath tub/​shower (semi-​wide) that is it. then open door to come out to sink etc. has digital safe, ironing board and iron. Business desk with LAN & Wifi, coffee, mini fridge, and flat screen tv. that is about it… its a nice room, just smaller than I expected from The Hilton.
Also note, NOTHING IS INCLUDED. there is a presentation/​display in the room with Fuji water (2x) type thing but there is a price tag on it !! They charge for bottled water in you room, I was expecting they’d charge for ice but thankfully not. Very secured building however, which is nice here (not best side of town) need key card to park, even to get to your room in the elevator, so that was nice. and the digital keys (IF YOU CHECK IN ON YOUR APP) helps. so no need of lines etc, just open app on phone and u can check in and unlock your room door w/​your phone (via bluetooth).
Wifi is kinda confusing/​misleading, but after you get in, its good :). the staff is VERY accommodating and friendly so that was a great surprise!

Great location right in the heart of downtown Seattle. The staff was super awesome and didn’t even judge me when I locked myself out of my room within five minutes of checking in. haha
Everything about this place is clean, well maintained, and shows a sense of pride in what they have to offer. As I mentioned, the staff was great and quick to assist with anything that might be needed and they did it in a very honest and cordial manner.
My room was a standard king room and it was real solid with a great view of the city (advertised as partial view) and offered all of the comforts and necessities you would expect. Nothing looked time worn and, most importantly, everything worked perfectly. The in house WiFi was easy to access and free if you sign up for their rewards program.
Overall, I would say this is a great place to stay and would definitely recommend it to anyone needing a room in downtown Seattle.

Hotel is decent… lobby very small… entrance to hotel is just two small glass doors on a corner. very easy to miss. Staff is very friendly and helpful, especially front desk, concierge and housekeepers. Hotel is in a great location.
Only downfall… very noisy as I could hear doors slamming and the noise from my room above.

There’s nothing not to Love about this place.
Waterer out is you ate here for, you are treating yourself, or your usual Seattle stop, business, etc…
This the place to be, I enjoyed very much

Perfect downtown location
Excellent downtown location. Very nice accommodations. Our room was not facing 6^th avenue and was very quiet.
When you book a room consider the various room packages offered. They have a «parking package» with a $ 13.00 upcharge over the base room rate. Otherwise you will be paying $ 42.71 for overnight parking. They also have «breakfast buffet» package. Otherwise you will be paying $ 19.00 per plate. You can also order breakfast off the menu … I am assuming it might be a better deal for breakfast.
Tip /​re: Parking the car at the hotel. The hotel does not have valet service. Simply drive up University Street and temporary park your car in front of the lobby and unload your luggage with the bellman. Then drive your car turning left from University on to 6^th avenue. Drive ~ 200 feet and do a left turn into the Hilton Parking garage. Pull a ticket, find a parking place (make sure you don’t park in a reserved parking slot). Walk to the elevator /​press lobby button and you are now inside the hotel lobby.

Customer service at this hotel is excellent. We bought some fish from Pikes Place and had it delivered to the hotel. The hotel was nice enough to keep it in their freezer until we checked out. The packaging of the fish (we bought 20 pounds) was too big to carry on the plane. Luckily it was divided into two boxes. Hilton Seattle workers helped us to measure the boxes to see if it would fit on plane, they let us borrow their scissors to cut the boxes apart, and they even taped our box together. Couldn’t have asked for better service.
As for location of this property, it was great. We were within walking distance of Pikes Place, the monorail to Seattle Center, and shopping.
I would say the only downfall would be the parking. It costs $ 42 a night! Room itself is kind of small and some of the amenities were missing (no microwave and no free water)

Recently visited Seattle with family, and first off let me say, I was disappointed. In comparison to the other Hilton’s I’ve stayed at, this is one of the worst.
We booked two executive rooms with two queen beds at $ 370 dollars a night. The rooms were far from being «executive». Upon entering the room, the hall looked outdated and had a horrid «old carpet» smell. The bathroom and bathtub had yellowing in multiple spots. The blankets and pillows had some staining. The hotel website claims they were «newly renovated». The hall and room was definitely not renovated or worth what we paid.
The parking situation is also really outdated. I understand that the parking is shared with the other businesses, but it seriously needs some upgrades. Parking spots are super cramped together, a few lights were out, and paint between parking spots needs to be redone. Asked for parking to be charged to the room, but ended up having to pay at the exit of the garage because the front desk forgot.
From this experience alone, I would recommend choosing a different hotel.

They room they initially gave me had a moldy bathroom so I had to walk down to reception at 1130pm to get a new room. Why it is so difficult for some hotels to have mold-​free bathrooms if they are supposedly being cleaned every day. That is incredibly annoying and unsanitary. The new room was on a lower floor but cleaner.
Their «newly renovated» claim is a bit misleading since the rooms only got new carpeting and fresh paint. The furniture is still 80s style and the rooms have popcorn ceilings.
The very small bathrooms sport public restroom toilets.

Smaller, older Hilton property, recently renovated rooms lobby and dining area. Better overall than the Seattle Westin or Hyatt. Walking distance to everything in downtown Seattle. Lobby is above street level and overnight parking is expensive.
There is a rental car service and small workout facility on the ground floor.
Excellent food served in their bar/​restaurant.
Best feature: access to the Executive Lounge for complementary breakfast!