Jack In The Box

You’d think fast would be simple and easy. This woman got my order wrong and for reasons beyond me she tries to blame me for it. Then wants to charge me for fixing the thing the got wrong. Very obviously clear thats she got it wrong and she wouldn’t admit it. unbelievable.

Quite possibly the worst chicken sandwich I’ve ever experienced. Took three bites and tossed it. At my age, I should know better.

I usually go to this location because it’s close to my house. When they have the actual meal you want and they don’t forget something in the bag, then it’s good. But come one… On several occasions they have been out of rice. It surprises me that (obviously) they aren’t ordering product for the restaurant. It makes me question how fresh the food is if an order of rice has yet to arrive.
No bueno

You know how you guys say you don’t make it until we order it? Well that was completely true tonight. I haven’t been to this particular jack in the box before, but I know I will be coming back. Antony took my order. Friendly and professional. When my food was ready, it looked like your pictures! The tacos were well made and the chicken sandwich wasn’t rushed. I must say I am quite impressed and will be visiting again! Keep up the great work here!

Mehh, sometimes, they are good. Sometimes, they are not. I’ve had their chicken nuggets, which were NOT hot… but more like oven warm. It was still good though.
I mean, their service is usually good. but on bad days, they’re slow.
I like how it’s 711 & Jack in the crack.

Fries were stale, tacos were under cooked, dude forgot a burger. We went back for the burger and dude gave us a free choco cake for his mistake.

They’ve improved their customer service quite a bit in recent months. I’ve stopped by a few times recently (drive through) and they are much more responsive, even asking me if it was OK to put me on hold for a few moments one time. They are also much better about verifying your order both on the screen and once you reach the window. Thumbs up!

With the understanding that fast food employees are underpaid and underappreciated…
…we popped through the drive-​through around 1am starving. I assured my boyfriend (who has never been to a jack in the box due to the ecoli scare in the 90s) that it was absolutely fine. I rarely hit fast food, but we were starving and it was late and it met our criterea of fast and take home.
Well, thanks for the food poisoning for starters. My boyfriend never calls in sick. That was so much fun sharing that experience — one bathroom — toilet paper dwindling for the next 24 or so hours. Doubt it was the fries. We both ordered sour dough jacks and split the jalepeno poppers.
Oh and thanks, Mr. Cashier, for being a freak — which was funny except for the fact that you tried double charging us twice and screwed up our order. When we told you (again) that we asked for 8 poppers not 4 — you tried charging us the difference. We’d already paid for the full order. I know I know, it’s just Jack N’ The Box, but thanks for maintaining the stigma, which I have found out since then, that no one should go there. Unless it’s a milkshake or a soda.

Since opening, this JIBs food had been decent, but not good enough to overcome their recently irregular service and spotty policy implementation. The law now requires that large restaurants provide nutritional charts upon request, not say «Uh…we don’t have any… it was back on the menu board.» Uh, NO, Mr DriveThru, the menu only lists calories, and a range of calories at that. The bathrooms at this store can be scary, but that may be due to the RV/​car encampment across the street. I won’t bust their chops on that, because I live close enough to go pee at home. And I hesitate to gripe about the communication problem, in case it’s because their order-​takers really aren’t familiar enough with English to get an order right, or to understand what a driver was saying (or to ask for clarification when they don’t).
Crisp leaf lettuce used to peek out beneath the burger buns, but now, you must hunt for one tiny, limp piece. Burgers used to contain the perfect amount of mayonnaise, but now, there’s hardly any, and the burger is dry. When questioned, the manager (he was dressed like a manager, but he must’ve skipped the customer service classes) states «No, it’s just fine, we are following the policy». I don’t think so!
Well, this is MY policy — I won’t be returning anytime soon. Perhaps they hired a new manager who has wrought these unfortunate changes, or perhaps corporate has made these policies much more rigid. There are plenty of other fast-​food places to stop at in Ballard. They won’t short me on mayo, and will serve me their tap water in a bigger container than a Dixie Cup. AND, they’ll be happy to do it.
Oh yeah – the sweepstakes on their receipts is dated 10.27.08−12.14.08. Is it possible that they don’t realize that it’s October 2009?

Jack in the Box has the strictest requirements for their beef out of any major fast food chain. The burgers are decent, and a damn site better than any other fast food chains up here (CHAINS, local fast food has them beat, but you can’t always find local). The shakes were real ice cream before that caught on, and are still some of the best. The curly fries are fantastic. It’s not fine dining. It’s not even Scooter’s or Zak’s, but it’s a tasty burger with a decent cut of meat.
And the breakfast is downright addictive.

Don’t give me that look.
I can see you now… you’re curling your lip, and giving me a sneer. «Jack In the Box,» you think, «wow, I’d never give it three stars! Piss-​shah, I turn my nose up at fast food!»
I can see right through you. Don’t tell me you are too good for a quick meal that is made to order. Did you know that the Chicken Fajita Pita has over 14 grams of whole grains?
Did you know that they are open Christmas Day?
Did you further know that if you order something not too awful for you, you won’t feel sick! And thus, no need to blame the giant burger!
This public service announcement has been brought to you by, common sense! Every little bit helps!

Fast food my ass!
I could walk to a fred-​meyer in spokane, buy everything needed to cook a hamburger and wrap it, crawl back home and assemble and enjoy before your sorry ass moves one car lengh in the drive-​thru.
I’ve never gotten my food in under ten min. Ever.
I can’t even rely on their so called 24hr service when I leave the bar @ 2am to soak up the booze. I get there & its closed! WTF George?

They’re understaffed.
The remaining staff is unfriendly and ignore you.
The food is assembled half-​assedly.
I don’t expect super friendly service from a burger joint, but the guy simply ignored the customers while doing something at the cashier terminal, after about 10 minutes, he finally took the order, the result was a decomposing hamburger and cold damp fries.

As a child Jack in the Box was my favorite restaurant. Sadly, little has changed.

Don’t do it. There were no redeeming aspects of my trip through the drive thru here.
The man, who seemed to be running the entire restaurant single handedly, had the personality of a zero. It could have been that he was completely spent after a long day, but does that explain the bad food? Let me tell ya… cold steak melts don’t go down well. Ugh… Turn up the heat lamp! I can’t recommend this location.

Service with a frown! Loooooong slooooooow service with a frown!
Food was fine.

I have never been more frustrated with trying to place an order in my life. I can’t blame it on a poor speaker system in the drive through either as it was perfectly clear that the server didn’t understand me.
I’m well aware this is just a fast food place, however I wouldn’t have expected my order to be wrong after repeating it 7 times. I’m serious, after repeating it the third time, I was initially amused at how many times I’d simply repeat: «I’d like a #22 with a milk» That’s it. No special requests, no special attention… nothing.
What I received at the drive through?
Two sandwiches, no hashbrown and an Orange Juice.
Honestly, please give consideration on consuming your shoe leather before glimpsing at the possibility of eating here.

You get two stars simply because you exist in close proximity to my place. But the last two days, you have sucked monkey balls.
My gimpy boyfriend who is currently on crutches had a craving for an Oreo milkshake last night. I, being nice girlfriend except to call him names like Skip and Hop Along while he is on said crutches, drive to aforementioned Jack. It’s 10:01pm, the windows and order boards say your drive thru are open 24 hours. However, some handwritten sign is covering the order speaker saying you’re closed for the night. I curse accordingly and turn the corner of the drive thru to leave, but the jack ass who apparently was your last lucky customer of the night is still waiting for his food, so another car in front of me plus myself must wait through our unsatisfied munchy cravings before we can even leave.
Then this afternoon– it’s 80-​something degrees out, and Skip still has his Oreo shake craving, so I hit the drive thru again around 4:30. I have to repeat my order 3 times, you still get it wrong, we finally get it corrected, but then I get home to discover you gave me the wrong damn shake anyway. Choc. chip mint, what the frick is that? You suck, I wanted the goodness of an Oreo chocolate cookie, and you give me rubbish. At least you got the wounded boy’s order correct or there would be hell to pay. At any rate, I am boycotting you until you get your substandard shit together. Good day.

Jack in the Box rules because they serve breakfast all day. They seem to have the process down, too. It’s not like they just reheat some shit from 10 hours ago.
That being said, this location pissed me off for a couple reasons. First, they kept repeating the order, twice when I ordered and then again when I paid. If they actually cared that I got the right order, that would be fine. But it’s obviously just store management or perhaps corporate policy to make the employees repeat your order.
New flash! It doesn’t do me any good if you mumble back the entire order in quick succession and then ask me if it’s correct. I was like «yeah, whatever, I don’t give a FUCK. Give me my food.»
The food was decent, but it took forever at the drive-​thru. Jesus H. Christ! These drive-​thrus are getting to the point where it’s not even worth it. I’m not a fat lazy American, I just eat like one! I can walk in and order my food, it’ll probably be quicker anyway.

Of course, like all of Jack’s fine restaurants, this establishment has some of the most excellent fast food in the universe. The Leary way joint is a bit on the shadier side however, probably due to its proximity to 7 – 11. Jack In The Box is open 24 hours a day, but I don’t recommend dropping by the wee hours of the morning, when the sad parade of humanity therein is so depressing, you may forget why you wanted that 12,000 calorie double bacon, double cheeseburger in the first place.