Jeffrey Taylor – State Farm Insurance Agent

If I could give zero stars I would.
I can’t really spend anymore of my life on this place so I will keep to just one tale of the numerous pitiful & disheveled interactions (I wouldn’t even call it service cuz I always ended up having to follow-​up & call/​email multiple times to correct errors) I received again & again with this office. I say office cuz I never actually met or worked with local agent, eventhough isn’t that supposed to be SF’s niche?
My experience: Called office after I purchased a new car to update policy and prove to dealership I had insurance to drive off lot. I explained this from the jump to SF staff who took my call and they took down info needed (vin#, etc.). Due to past poor «miscommunications» (I really gave this place so so many chances), before hanging up I emphasized again that this info was all I needed to drive off car lot so I would need it faxed right away…40 minutes later! after hearing nothing I called back and got no answer. I called back 3x going straight to VM before finally getting a person only to find that everyone was out to lunch from office and person who took my initial info hadn’t processed sh*t! after all that wait, I had to give all my info again and wait again. fax came through… but wait for it! Liability coverage only! What??? Noooooo State Farm.
Shame on you & shame on me for trying to keep with this local biz. Onward to giant corporate insurance tycoons.

I’ve been with them since I purchased my first car and the service they offer is second to none. Also they’ve got a chic looking office with plenty of great restaurants nearby.

We have property insured with Jeffrey Taylor and are quite happy with the service they provide with a smile. (In our case, we worked with Jeffrey and Valerie.) I’m happy to see them as active and positive contributors to the neighborhood — both in the business community and in their support of neighborhood events.
We hope to bring them more business in the future when next we need something else insured