Labels

I have been trading/​consigning my clothing here for 3 years, I entered the new location and when I asked the woman (whom I’ve never seen before) behind the counter if they were taking clothing today she hastily and rudely replied «Uhm, by appointment only and we are totally booked out» I said (without tone or accusation) «oh really? I’ve never made an appointment, has it changed since the move?» To which she again replied like I was some crazy liar «it’s been by appointment for the last 28 years… maybe the other girl knew you but I don’t» Here’s the thing… I have no problem if things change nor was I trying to convince her to change things, I’m very disappointed that she felt she needed to be rude, frankly I was ready to spend $ even if my items were not taken or looked at today but after her sassy tude my money and brand name items will just continue to flow thru buffalo exchange… boo to you mean labels lady!

I consign my clothes here and also shop here. Nice and friendly staff and a great selection of clothes and shoes. I’d much rather shop here than in a mall or department store.
After you shop, head down the street to Bluebird and treat yourself to some of Seattle’s best ice cream after saving all that money! $$$

As both a consignor and shopper I love Labels! I’ve been a consignor for over a year and have found them to be much more organized that other shops. I like that they provide you with a detailed list of the items they accepted and their price. Yes, they are selective but since most of my items sell I realize they know what to look for! I typically book an appointment 2 – 3 weeks out which works well with my schedule. As a shopper, I’ve found some great pieces at prices I know a fraction of the retail cost. When rescheduling appointments or shopping I’ve always found the staff to be friendly and helpful.

I wish the employees in this store would be even the slightest bit friendly. I have never been greeted or acknowledged as a customer. It makes me feel very uncomfortable and therefore I will probably not be returning.

I have been a long time customer of Labels, shopping, buying and selling clothes on consignment. I went to shop there like usual, looked around, tried a few things on, didn’t find anything and left.
The next day I get a call with one of the employees yelling on my voice mail saying I wasn’t allowed back unless I returned a sweater I stole! I was in SHOCK! How DARE they accuse me blindly of stealing! I have never stolen in my life!!! I have been a long time customer as well and they knew me! If they thought I took something they should have confronted me in the moment, not wait until the next day and then passively left a voice mail yelling and accusing me of taking something. I tried calling to communicate about it and they wouldn’t answer my call. So I went in there and they were accusing me of stealing in front of their customers by saying I came out of a dressing room that had empty hangers. ARE YOU KIDDING ME??? How many times have people gone into a dressing room and there have been empty hangers in them to begin with. I looked around and pointed to all the things I tried on and told them to check their inventory because I have never stolen in my life and never would! I am a spiritual person who believes in Karma. Finally they believed me after having to defend myself for 15 minutes. Then they pulled me outside so their customers wouldn’t hear them admit they were in the wrong. They apologized and said they were in the wrong and they were sorry they accused me and they hoped we could move on. If they have to go around blindly accusing people of stealing when they have no evidence, and it is based on assumption then they need to put security things into place such as cleaning out the dressing room after each person goes in. Clearing out the hangers and clothes from the dressing rooms. They need to give people numbers for the amount of items they bring in and have them count the items when they come back out. They need to install cameras so they actually have evidence if they are going to accuse someone of stealing. They need to check bags behind the counters. None of this was in place. You don’t just accuse people of stealing by guessing, you set security things into place. The day they accused me of stealing, I WAS HUMILIATED!!! It really shook me up to be accused of stealing when I hadn’t done anything wrong. They shouldn’t be allowed to just go around blindly accusing people of stealing with no proof or evidence! For one it is against the law! It is slander! I will NEVER STEP FOOT IN THERE AGAIN!!! And I have been telling everyone I know not to go there. They lost a customer and will probably lose more by everyone I am telling.

Over crowded and over priced store. No one even greeted or offered to help when I walked in. I had to go ask them before they even acknowledged me.
VERY small section of children’s clothes.
Not worth it… I can buy new clothes on sale or at outlets store for their prices.

I used to be head over heels for Labels. They were easy to schedule a consignment appointment with, took lots of my clothes and in exchange I’d put that money back to the store by buying some clothes.
Not sure what made them change, but it’s gotten too difficult to sell clothes to them. You have to make an appointment up to three months in advance, bring in 100 items and they may take 5… what gives?! I always bring in the best of the best in labels and the clothes in perfect quality.
So on that note, I’ll miss you Labels.

I was told it would take a moNth to get an appointment to consign clothes here. After making an appointment and waiting a month long, they took an hour to go through four medium sized bags of clothing of various styles in great condition, only to choose nothing… not one single item. I was told it would take 30 – 45 minutes and that they would call me when they were done, so that I could hang out at a local coffee shop while they looked… after an hour I called them to find out they had been done and simply didn’t call me. Such a waste of time.

I have been to this store twice and will never go back!
First encounter, walked into see what the store was about. Loved the concept and selection. There were two younger ladies working that we’re too busy trying on clothes to assist me. Neither approached me or asked if I needed assistance. I walked around the store carrying multiple clothing items while I continued to look — it would have nice if they afford to take the clothes and place them in the dressing room– or at least ask if I was ready to try on, but again nothing– too busy trying on clothes from the store and making their weekend plans. I did end up buying some dresses. While checking out I asked the process of selling clothes — I was told to simple bring my clothes in during business hours and they will decide what they will purchase.
Second encounter, I recently went through my closet and cleaned out two large bags of clothes– BCBG dresses, Calvin Kline jackets (1 still has tag on for $ 100), Ann Taylor dresses and Pendleton skirts– all items purchased last year for a combined total of well over a thousand. I walked into the store and this is how the conversation went:
«Hi I’m here to sell some of my clothes»
” appointments only”
” oh I’m sorry last time I was here I was told to show up during business hours that no appointment was needed”
” you must be thinking of a different store. You need to take your stuff to buffalo exchange, they don’t require appointments“
I turned and walked out and will never go back.
It would have been so much more appropriate to simple say– «let me help yo make an appointment.
Horribly rude staff, overly crowded store, small dressing rooms, and overly priced second hand clothes. No thanks-​far too many second hand stores to deal with this place– will take their advice and continue to sell my clothes at buffalo exchange where I’m treated with respect, they always purchase majority of my clothes for excellent price!

As a seller: they definitely don’t take just anything and everything. I’ve had them give back some pretty nice clothes, not sure why — but either way, it’s been good experiences as a seller with this store. It seems to get a ton of business because I’ve sold every piece they’ve ever taken. Hence the wait to get an appointment to drop clothes off. Make sure you keep that in mind and just call first to set one up.
As a buyer: The staff has always been pretty cool and laid back the handful of times I’ve been in. The selections are always changing and the store is incredibly organized! They have all «labels» from Forever 21 to Seven jeans. I scored and found a HOBO wallet for such a great price on my first visit. I was hooked! That’s another thing, prices are AWESOME! For a second hand store it is clean and gives great presentation for their inventory.

Fantastic store! I walked in here looking for a sweater and came out with that plus a cardigan, two dresses, and rain boots. The two women working were helpful when necessary but also let me find items on my own in peace. I can’t wait to go back!

Staff dismissive, dizes small and hours limited. Save your money and shop zulilly for fashions. Very dissappointing

inventory frequentlly changes probably due to constant foot traffic and resource conscious people in the area.
during recent visit, I decided to marinate on buying an EB light jacket. while weighing decision, I went back only to find that the jacket had made a quick exit. I’ve learned to avoid waiting too long. for example, today, I bought a skirt that had arrived the same morning! completely unaware of «fresh» status until checking out.
to lessen risk of items vanishing, staff seems to be ok about holding an item for a couple of hours.
regarding Consigning process: it’s fairly simple/​efficient, without anything too frivolous.
overall, goods have been thoughtfully selected; over the years, I’ve encountered a variety of surprise finds.

I like that this store has a good sense of what size clothes are… someone takes their time to figure out the exact right category of color and type.
The clothes are well priced and I plan to visit often!

Hi there… So as a man I came in here and was looking at clothes with my girlfriend, so she could try on things and I could tell her my opinion. As usual. Everything was great until I saw an extra large pair of snow pants that might fit me! I was happy! Finally the pants I was looking for for our road trip to Utah to play in the snow! As I was trying it on the lady who worked there burst into the small dressing room and exclaimed that men weren’t allowed to try on clothes! And asked me to take it off! She said it was the owners rules because of other women… It was strange and no one else was even in the store… It was kinda offending. Especially in a hip neighbor hood. If a transsexual came in here they would be terrified… Kind of sexist if you ask me. Thanks for reading. Don’t go here if your a man… Or woman… Or both!

What a cute consignment store that is conveniently next to the 5 Bus stop. The store is not that big but it is stuffed to the brim with clothing, shoes, and accessories. I definitely saw quite a few Dooney and Bourke and Coach bags in the stash, and they were pretty reasonable (around $ 30-​$ 50 for wallets and leather bags). I even saw a vintage Bottega Veneta crossbody but I wasn’t sure of the authenticity, so I didn’t buy it. It was still only at $ 68, which was pretty awesome.
I did see some Jimmy Choos and Manolos for around $ 60-​$ 70 each, which was pretty neat. I didn’t expect to see too many higher end labels here since most of the items here come from Banana Republic, Ann Taylor, Gap, Target, Chaps by Ralph Lauren, etc.
The clothes seem reasonably priced. Most BR skirts I saw were $ 25 or so, to give you an idea. They also sort by size, which is nice. That means I don’t have to waste too much time on one section trying to find all the 0 – 4.
I’d definitely be back if I am around the Seattle area again.

I being a total LA girl, trend conscious woman, was FLOORED when I found Labels literally streets away from where my family loves in Phinney Ridge.
Labels was right on the money! I instantly checked the sale rack outside and scored a gym outfit for the next day (I was invited to the fancy Seattle Gym in Downtown). I only spent $ 10 on this tight fitted grey pants that looks SO HOT & sexy on! When my family’s friend picked me up the following day, the gym was literally super empty (due to the holidays) and I got compliments from the HOT spin instructor! ;-) I did a great job LOL and told her the deal I snagged. My Puma top was literally a $ 10 deal as well. To top it off, I bought these hot grey & pink sneakers by Reebok that has the lift for a mere $ 20. Beats any sporting goods price and the sole was not worn much, as well as the bottom.
I literally stayed here hours trying on Valentino sweater, a Burberry skirt (which were on the higher price points), as well as several J. Crew cardigan sweaters. I literally wanted to buy the whole store. Fell in love with this tight lime green dress and this blue & brown Free People mini dress that I told myself to come back in a few days and see which I loved the most. I had a hard time locating the one outfit I wanted (FP dress), but behold, it was meant to be!
I snagged that and made an awesome decision. For a mere $ 23, I was in heaven. Even my aunt said it’s cute. It was quite raunchy, but can be layered for the winter, but definitely cute for light spring/​summer days!!! Body hugging and definitely figure flattering. The sales associate on the floor did not know how to help me, but luckily the other gal (who I have seen every time I come here) told me to look in this one section, where it miraculously was! :-)
Labels even has a kids section (but only for girls), which has very afforable prices for kids. I was able to snag a Christmas gift here as well, as shop for me… This is a ladies & kids clothing store (sorry no men!)
This place was a temptation store, but surprisingly I was able to narrow it down without guilt! One black boots I saw were to die for, platform heels, but luckily it was too big on me (size 8.5). Had it been my size, I’d have taken them. Fortunately, most of the clothing were too large for me…
Thanks to staff for being so professional and patient with me. I must have looked like a crazy tourist on an addiction binge. LOL.
My wardrobe is literally more complete now.

Love this place! I wish they were open later on the weekends since my work schedule totally conflicts with their hours :(
Found a gorgeous black lace dress from here that is to die for, only $ 30! Couldn’t believe it. I agree with the other reviewers that the small size is actually a bonus as it’s packed like sardines with quality consignment clothing and that can definitely be overwhelming in a huge store. I’m totally planning a trip after all my holiday shopping is done to treat myself and I will definitely be stopping by here!

Just yesterday I wore an Odille skirt I bought at Labels, and I enjoyed the practice on how to take a compliment well. I always find at least 4 or 5 things I love here, and since the shop is pretty small, that’s really saying something.
The small size of the shop is wonderful, too, because it isn’t so overwhelming the way Goodwill can be. I feel like Labels is the perfect marriage of value and beauty, because while it does cost more than Goodwill, it only costs a little bit more — and a huge percentage of the inventory is gorgeous. Much less sorting involved.
The staff is not all up in your business, but the minute I asked a question they were friendly and smiley and helpful — that’s perfection in my opinion.

For a place called «Labels», I’d think they’d not only have styles relevant to today’s standards, but also popular labels. Ok, so they did have Gap and Banana Republic. But, they were also clothes you’d expect to find at their outlet stores or the half-​off clearance rack. I feel like the items are more appealing to an older crowd (Chico’s).
It feels really crowded in there; more than 3 shoppers and you keep bumping into someone. I went in here because this place doesn’t bill itself as a vintage store, which it’s not. Even though Unilocal’s categories list it as vintage, from their website they say to only bring in contemporary clothing. But quite honestly, Crossroads will offer cuter and more stylish threads than this store.