Sparkle Cleaners

Terrible alterations. They have ruined four curtains of mine by not understanding simple hemming instructions and charging me $ 100 to cut and hem them to the wrong length. No apology, blamed me and refused to try to fix them without charging me again. I asked for a simple 1″ hem and instead they cut off over 4 inches and then hemmed them another 4″. Ruined. I used to send my clients there but never again. They simply cannot communicate and don’t seem to care about their reputation.

I was very dissapointed when picking up 2 dress shirts 1 has a large yellow stain on the front which they cleaned out for free and I appreciated. However my other shirt had a large amount of burned plastic suddenly on the collar. After unsuccessfully attempting to get it off, the shirt is not ruined. I tried to make it clear to the staff that they had caused this issue as my shirt did not have such noticeable damage when I brought it in.
In the end I was not offered any conselation for my ruined shirt and was extremely dissapointed in the outcome. I will not be going back.
At the same time directly behind me was a woman who also had much of the sequenced inlays in her dressed ripped off, I hope she had a better outcome then i.
This location processes the clothes from dropoff at the 24^th street location. FYI

I took in an expensive linen sweater for dry cleaning. When I picked it up, it was clear they had washed it and starched it to smooth the linen wrinkles. When I pointed out that they washed it instead of dry cleaning, the man showed me the tag that said cold water wash. The tag also said for best results dry clean. Regardless, I had requested dry cleaning. They offered to redo the sweater, which they did, but really, it was not nearly as nice as it was before. They pretty much ruined it. The least they could have done is admit their mistake. They are not honest people.

Brought an old Slayer t-​shirt that no longer fits me anymore to have them cut out the design and sew it onto a larger shirt. It took a few days but when it was done it looked fantastic. They cut the design straight and the stitching is excellent! I’m very happy with the way it turned out. Will go back for more custom work.

Do you like to be promised a price and a service, only to receive a different service that costs twice the price upon pickup? If not, DO NOT COME HERE.
Do you like it when a dry cleaner does not remove any of the stains you brought your clothes in for, and tries to charge you for the full cost without alerting you to the issue? How about when you notice it, ask for it to actually be cleaned, and then on pick up they STILL do not mention anything and try to sneak it past you? If not, DO NOT COME HERE.
I live a couple of blocks away and have experienced both of these issues MULTIPLE TIMES. Sure, 4 times out of 5 its service as usual. But each of these have happened so many times that the convenience of being closely is just not enough for me to come back ever again.
On top of these unethical practices, the owners, in particular the woman, is incredibly rude whenever mistakes happen. She has never taken responsibility and argues, lies, and has threatened to un-​do work she has done when I ask about why she is charging twice what she quoted me. When this is an alteration for an event that night, you don’t have a choice but to be forced to pay whatever they ask. It is disgusting.
Why go to a place that uses guerrilla tactics just for dry-​cleaning? DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE.

Sparkle did a great job with the huge wardrobe I brought in, and it helps the shop is really close to my place. The service was nice. The shop isn’t much to look at but everything came out great when I picked it up and I’ll be back for sure.

The couple who own this shop are so sweet. They have always done a good job on all of our clothes and I found their prices to be pretty competitive with other cleaning shops. I will definitely go back here again!

Like Heather, Sparkle Cleaners saved my butt too! (I guess they specialize in saving butts :)). I came in needing a suit to be dry-​cleaned and pressed for a an important work event that night, and they got it to me within a few hours. Awesome!

This place saved my butt. I had an event to go to and I totally forgot to get my dress pressed. I dropped it off before work and they had it ready for my by 4:00 that same day. I was SO thankful and will be taking my dry cleaning to them next week.

I use to go to this dry cleaner all the time, however after my recent experience I don’t think I’ll be going back.
I had them heam a pair of pants for me a month ago. They happened to be a little long, and I don’t have much time to bring them back. When I came to grab the bill, I noticed I was charged again. They said when I brought them in they would not charge me again.
I bring a second load in and they attach another bill as if they didn’t charge me the first or second time.
there are more places in ballard to get dry cleaning done, and they will now get my business.

I don’t have much experience with dry cleaners, but if it takes 4 extra days to clean something, you need to communicate that to the customer. When I came to pick up my comforter on the day it was supposed to be ready, i got a blank stare. I got blank stares the following 3 days too. On the third day the man working there ignored me for about 5 minutes. He took my slip, got on the phone, had a lengthy conversation in another language, and then never provided any information other than «try again tomorrow». At this point I suspected my comforter was lost in the system. On the fourth day a different guy was there, and alas, so was my comforter. When I calmly explained my frustrations, he took $ 2.00 off the bill. Eh, not good enough. I will not use them again.

I am really anti-​dry cleaner with all the chemicals, the damage to the environment, the toxins, etc…
However, I took my clothes here and they came back sparkly-​clean! A bit pricy, but most dry cleaners are. Items were finished earlier than promised which was nice, however it took me a good 3 weeks to finally get over there and pick them up!

I’ve tried several different dry cleaners in Seattle, and still haven’t found any that I’m in love with… you know, that place that can get out any crazy stain and always returns my clothes looking perfectly pressed and whom I would trust with the most delicate/​expensive/​vintage etc. fabrics?
Anyway, Sparkle isn’t necessarily that place, but I like them nonetheless. I took several pieces of clothing to them and they did a decent job. They didn’t get some weird (probably very old) stains out of a vintage jacket, but I didn’t really think they would. But all of my stuff looked better than it had when it went in.
Also, when I went in I unloaded all my stuff and then left the bag I’d used with the clothes unintentionally. It was empty, but a pretty nice bag. I called and they told me I could pick it up with my clothes. When I went to get my clothes, the bag was hung up on a hanger with them to make sure I got it. I was very pleased!

I’d never taken anything in for dry cleaning before, but after my boyfriend, um, got sick on my nicest wool peacoat, I knew I’d have to make the trek to Sparkle Cleaners to get it properly cleaned.
I took the jacket in on a Thursday and it was ready by Saturday afternoon. When I picked it up, I was in and out within seconds. I took the jacket home to take a closer look and there was not a trace of a stain anywhere. The jacket looked super clean and good as new. I was more than happy!
It was about $ 9 bucks and change to get the jacket cleaned, which I found to be quite reasonable.
If I ever need anything else dry cleaned, I’ll definitely come back to Sparkle Cleaners.

I used to like this place for their fairly quick service but based on the last experience, I’ll certainly never go back.
I got back a dress shirt that turned out to have horrible yellow stains along the sleeve and collar. When I brought it back, I was accused of staining the collar and sleeve with food! I said it was their responsibility and the woman who owns the place began SCREAMING that it was my fault, not their problem, etc. People were coming in the store did a 180 out of there. It’s not worth my time to get in a screaming match with someone over a shirt, I just hope my new dry cleaners can undo Sparkle’s damage.

The good people of Sparkle are always courteous, timely, and reasonably priced. Plus, they help me carry my dry cleaning out to my car — Perfect! No coupons and who cares — these folks are terrific.

They ruined three items over my 6 month experience with them. Also goofed up simple alterations and were all righteous/​rude when asked about it.
Everyone makes mistakes but they just trashed a sweater, poly vest and jacket. Makes you wonder if they don’t know — or don’t care.
I suggest finding someone else if you value your clothes.

They own a Dry Cleaner and _​_​Laundry_​_​service — yet, if you call them and ask «do you do laundy» they seem mystified and it takes 20 minutes to explain the concept.
You eventually go in, after finally getting them to admit to doing laundry and even quoting a price of $ 15 per 10lbs and they again seem confused and finally say that it’ll take a week to do the laundry.
Fail

Three pairs of trousers, dry cleaned and pressed ‘with a crease’ b/​c I’m an old school sophisticate.
Five sweaters, only one of which is so low cut, you can see what I had for lunch the day before. what does that mean anyway, really?
Three tops. I could probably wash them in the machine or with Woolite (do they still sell that?) but I didn’t want them to look like I’d rolled around behind the bleachers with the Captain of the Football team, so yeah, dry cleaned.
The bill was $ 72.00, which is about ¹⁄₃ of what I’ve paid at Corry’s in the past for the same amount o’ stuff.
They’re really friendly there too and have a big thing o’ candy on the counter. granted, they’re high from the fumes and that candy is probably one of the most toxic things you could ingest, but I like this old timey shop b/​c they do a solid job and the prices are great.
Besides, all the local celebrities get their dry cleaning done here.** Why would you go anywhere else?
**Yet again, more lies from this reviewer. See below post.

The folks who run this store are very committed to their business. I find the dry cleaning just OK, but the tailoring is extremely well executed. I’ve got to confess, I take my husband’s shirts elsewhere — but I wouldn’t let anyone else alter my suit jackets!