University License Agency

Been here for several vehicles all on Saturday. I never have to wait in line more than 10 minutes, sometimes it’s just 5 minutes. They have the best staff here, extremely nice people. This is different than any DMV or other government organization I’ve dealt with, they are very very nice & helpful!!!
I’ve always gotten my paperwork through quick for transferring titles.
It’s worth the trip, I’ll never go to another title place. I think they made it a point to have top notch staff here, everyone is nice & intelligent, unlike most government employees I’ve dealt with.

I cannot recommend this agency enough! The ladies here are extremely helpful, patient and just nice! I’ve used them twice in the purchasing of a used vehicle and I am very impressed. As another reviewer indicated, it’s almost a culture shock as you typically don’t experience this level of service at DOL offices. I’ve just completed a transaction yesterday and had to stop in and write a review. This is the licensing office to use!

In 2012, I transferred my vehicle registration from CA to WA state — I didn’t notice that the clerk at university license agency made an error and branded my vehicle’s title with «Exceeds Mechanical Limits.» I didn’t notice the mistake (go me for being naïve) since my vehicle’s registration had no mention of the above. I also didn’t think anything like this would happen since my vehicle was barely two years old, I’m the original owner, have low miles, and no mechanical issues whatsoever.
Now flash-​forward to 2015. I’m at the AUDI dealership in Southern California, and I get presented with a CARFAX Report that shows this agency branded my vehicle’s title back in 2012! I contacted the DMV/​DOL in Washington State, which confirmed there was a mistake made at this agency. Per the DMV, the clerk made a mistake inputing my vehicle’s true mileage and did not take the proper actions to correct this issue.
Now when I contacted this agency to try and get some additional information, the clerk and supervisor I spoke with confirmed the error, but also added corrective actions were taken. The supervisor was kind enough to contact WA DMV in an attempt to gain some clarification — contacted me back and told me the title has no brand on the title.
So hearing «this» on one end and «that» on the other end. What to believe? What to do?
Now I am stuck with the mess and facing a potentially huge monetary loss over my vehicle’s current value. I wasn’t able to get a solid offer on my car as a trade-​in (worth around 15k), but was offered less than 5k due to this branded title.
I just really hope these corrective actions were taken and I am trying to gather as much documentation as a I can to try and prove my vehicle doesn’t have a branded title. I just wish whomever made the mistake back in 2012 would have been a little more careful.

I have been using this office for about 7 years on and off. The staff here us always helpful and thorough. Today was no exception. With a very full lobby at 2:10 pm (end of the month, boat reg due and everyone getting settled before the bug holiday weekend), the three staff behind the counter were unfailingly polite and calm. They even offered quick pickups for people who had renewed tabs online. I am a fan of skipping the auto administrative stuff in person, but will gladly recommend this place when it must be done.

Excellent service. Superior to standard publicly run DOL offices.
I came to register my vehicle from another state and they were professional and even slightly nice with me! The wait was also brief, probably about 5 minutes on average the times I’ve been here. I also got the distinct feeling that they wanted my business, which can’t be said for the workers at the DOL driver’s license office downtown. Those DOL people were borderline condescending and the location was understaffed, like every DMV type office I’ve ever been to.
I am curious if other state-​owned services can be released for competition as well. There are 8 privately owned vehicle licensing offices in the City of Seattle, all competing for my business. Therein lies the incentive for their workers to treat me like they need me, rather than me needing them. I don’t want government to be privatized, but releasing some simple services like licensing to licensed private vendors is a good idea that makes people’s lives easier.

So friendly and helpful! I had to go to this office twice in order to transfer my plates from Georgia to Washington (my fault — I didn’t have the original title I needed from the leasing company). Both times, I received help right away (no waiting!) and the woman who helped me was very nice and professional. Thank you! :)

I have been to three DOLs’ in the state of WA, and this was by far the least helpful and professional. They did not relay accurate information, and did not complete my transaction due to lack of knowledge on their end. Drive the extra 10 – 15 minutes to the Ballard location. They were much better!

I have to admit, getting a title transferred to a state with tax… sucks. Which means I was not the perkiest customer when I went into University License. But I am glad that I can admit when I am wrong. It was SO EASY. They made everything an absolute breeze. I when in one day, they cheerfully told me what I needed, and the next day I went back and they took care of it in less than 5 minutes — including being the 3^rd person in line. Honestly, these people should run the DMV, because they are awesome.

Saw these folks twice while registering my car after moving from out of state. They were very helpful and nice people! I had very little wait-​time the hour I went (mid-​day) and really have no complaints!

If you’ve been to a California DMV, then you will understand exactly why I am giving this place 5 stars.
The lines are much shorter, the staff is much friendlier (not super friendly, but very willing to help you out), and you can get processed probably 2−3x faster than at a typical DMV.
It’s not a nightmare going here, you don’t really need an appointment in advance, and they’ll take care of you as long as you know what you need.
Tips: Free parking on the site. They are also closed on Mondays.

I’ve been going here for a long time, but the last time I renewed they made a huge mistake I didn’t catch. Somehow my address was changed when I renewed my tags — the DOL didn’t have an explanation when I called until I told them I used a second party to renew. This is almost unexplainable since my license was used to renew — but a different address was typed in and I didn’t catch it.
One result of this address screw-​up is my Good To Go bills being returned to sender (since they use the DOL database) and a huge penalty levied against me.
Never again University License Agency. Just do it online, do it yourself or go to a state office.

This location is conveniently located on Roosevelt Way in the U District. They do have several free parking spaces available which is a nice bonus given the area. I stopped in on a Saturday to pick up my new tabs and registration which I had purchased online. There was a long line, but the two employees on staff were moving through it quickly and I even got to go to the front of the line because I was just picking up. To top it all off, she gave me a voucher to send in for free metro tickets!

competent, smart and again, very personable and easy to work with.

This is a diamond in the rough! Seriously though, ever since I moved to the area I have renewed my tabs here and it has actually not been a hellish experience. Very nice helpful people run this place — and I have never had to wait more than a couple of minutes. They must be doing something right! Plus — they have their own mini parking lot — which is great for all of us who are far too familiar with the quest to find parking on Roosevelt :)

I’m torn between a 2 and 3 star review here– Two stars because they didn’t give me my options for expired out of state tags– if I hadn’t known to ask for temporary tags for a certain amount of time while they sorted out some kind of paperwork mess, then I would have been in a bad way. Second, for some weird reason, if you do get temporary tags, you have to wait 2 weeks for them to put it in the computer system before you can get your permanent tags. At this stage, I just needed my bank to fax my title over, but still had to wait 2 weeks. Excuse me, what? This is 2013. That is weird. Other crazy things: this place is super small. I don’t understand how the DMV doesn’t get how many people live in Seattle and plan accordingly. I know this is a private contracted business with the state, but an office that looks like someone’s secondhand trailer and only 3 people working for a city the size of Seattle is some kind of crazy. You will wait in line. Sometimes a crazy line that goes way out the door into the parking lot for a ways.
The ladies who work here have been doing it for years, so nothing phases them and they are very nice and professional. That gets the 3 stars, but still… whoever budgets for the state isn’t doing a hot job if this is the size of office you get for an area it supports.
And watch out for parking in the morning when the place opens. It is difficult to find some place to park. (No shock there)

Need to license a car, truck, or boat? Or renew that expiring license? You can do a lot online, but if you want an in-​person transaction, come here. This place is super easy to find — just look for a large sign on 56^th while traveling south on Roosevelt. They have a parking lot, the people working are always friendly, and I’ve never had to wait in line (but perhaps I’m just lucky…)!

these folks are great, had no problem whatsoever getting my NYC vehicle registered and plated here in seattle. Read some of the rare negative comments, and am fairly sure much of the problems had to do with people not following up and not following instructions correctly.

I have to say, this isn’t the most exciting place to review but the folks here are courteous, efficient and know what they’re doing. Did I mention they’re COURTEOUS?
When you need to make changes to TItle /​Registration or forget to mail in the renewals for your tabs, go here!
Easy to find, they have parking and to my surprise, they take debit cards!
The correct name of the business is: «University License Agency»

Shockingly fast for anything associated with vehicle licensing. I was in and out within 10 minutes!
They have a parking lot and the signage for the place is marked clearly, so you can’t miss it.
Staff were friendly and knowledgeable.
You will have to give over your car’s title and they send you a new one for Washington State in the mail. Guess this takes a while, since it has been about a month since I visited.
Cash or check is preferred. I think they may take credit card now, but there is an extra charge for it.
You’ll get your plates quickly here!

They may be small, but they’re friendly and effecient.
We stopped in on a Saturday morning to have some documents notarized and we may have been 3^rd in line.
The 1^st girl at the counter checked with us to make sure which service we were having done a their office and directed us to the correct person to speak with.
While waiting, we heard all of the cheerful conversations going on between customers and workers. They like to keep things light in that office.
remember though: cash or check only :)
thanks gals.