Ruby Tuesday

Welp it wasn’t all bad. But they sat us in the worst spot. Crowd of ppl that built up waiting for the salad bar. Really don’t like ppl crowed around me as I eat. Let get to the food. I ordered the jumbo shrimp. Wasn’t all that jumbo. They looked like regular shrimp. The staff, well we were lucky if we saw our waiter. As soon as we sat down he wanted to take our drinks. Could not for the life of us find the drinks on the menu. Even the waiter. Asked if they had raspberry ice tea. He had no clue. Granted can’t fault them for being busy.

Been here plenty of times for lunch as it is so close to me and never had a bad meal. Always get th bourbon chicken with zucchini and salad bar and always delicious. On one visit a friends burger came out too well done and the manager quickly brought her a new burger and as well as not charging for her meal he gave us free dessert and coffee.

We got two different chicken dishes, that come with two sides. The sides we got were onion rings, roasted butternut squash, baked mac and cheese (1 $ extra), and the mashed potatoes.
The onion rings were too crunchy and we could barely taste the onion. The baked mac and cheese was greasy and about 3 parts cheese to one part mac. The mashed potatoes were delicious, absolutely no complaints. The roasted butternut squash was literally just that. Shredded, roasted butternut squash; no seasoning or anything. The chicken dishes we got were the something mountain chicken (dont remember exactly), and smoked hickory chicken. The smoked hickory chicken was perfect; moist, tasty, and thick. The mountain chicken was thick and moist, but it comes with a greasy layer of about 4 strips of chicken, topped with shredded cheddar that formed a thick greasy mat that we just peeled off. They were both about 12 – 13 $, and i’d say worth it because you get two sides with it. We also got the four way appetizer platter, which came with wings (two wings and two drumsticks), three mozzarella sticks, three chicken strips, and two spring rolls (cut in half so it looks like four), and a dipping sauce for each. All of that was amazing, zero complaints about that.
The entire meal came to 51 $. The waitress was polite but not overly attentive despite only having one other couple in the restaurant. The guy that seated us was eating while he talked to us and couldnt care less about us. Overall average service, good food that was sort of expensive for what it was. Took 10 minutes after ordering for the app to come out, and then another 20 after that for the entrée. ³⁄₅

Saddened by the state of affairs at Ruby Tuesdays. We saw that in the plaza there was a Wendy’s and RT, but I decided I’d rather have RT– mistake number one. Our waiter was nice and it seemed all mishaps were out of his control. We ordered the potato skins, as an appetizer. It came out 40 mins later lukewarm. I got the steak (medium), broccoli, and Mac and cheese; my bf got the buffalo chicken sandwich and fries. We waited nearly an hour for our food and during that time we overheard two people complain about their food-​either undercooked (cold) or over cooked. Famished at this time, I got my steak and seven small pieces of over cooked, mushy broccoli. The steak was definitely cooked well done– didn’t want to return it because I might not have gotten it back all night. I mean why ask how you want your meat cooked –if it’s not going to be right. And the Mac and cheese didn’t come out with my dinner; it arrived ten minutes later looking sad and cold in the middle. Other staff unprofessional– people looking at cell phones and wearing earbuds. Yeah, don’t come here unless you want mediocre food that you’ll have to wait until Tuesdays to get. Go to Wendy’s next door.

This place is the worst place I’ve ever been in my life way overpriced horrible service people are horribly rude and unreliable food is very very bad I wish I could give negative stars and smack the guy who was so rude that greeted us at the front door

Slow service is the rule here. No service if you come in after 830−900pm. They give you menus but ignore you hoping you will walk out after 10 mins. Which I did and I don’t plan to return again. Chipotle is being built next door. That should (a) put this place out of its misery or (b) force it to improve its food and service. Either way, a change gonna come.

When their food is prepared correctly it’s O.K. for chain restaurant quality… but this place is so inconsistent! Sometimes you get fairly decent and other times it’s just gross.
BTW: what is it with the big angry bold manager guy… how unlikable!

I have not been to Ruby Tuesday in quite some time, so tonight I decided to indulge in a nice night out with my mother at the Selden location. I was very pleased with my meal in general. I ordered a steak, rare, and had originally ordered one side and a salad. Upon seeing the salad bar, however, I opted for a second side. Granted it was a busy night, the salad bar did not seem to have been tended to. The lettuce looked, in layman’s terms, sketchy. The selection of toppings was meager and there did not appear to be many choices of salad dressings. Having said all this, the rest of my meal was exceptional. The steak was tender and succulent, the mashed potatoes were delightfully buttery and the French fries were golden crisp. My server was very helpful and friendly, and the overall experience was pleasant.

As others have said, coming to this Ruby Tuesday’s is a literal waste of time. We came here at 2:30 pm on a Sunday when this old dilapidated smelly restaurant had less than a handful of customers. Somehow our order still took about 45 minutes to come out and not once did the waiter make an attempt to update us on the progress of our order. Our waiter also showed a clear lack of haste in helping us with requests as simple as getting a side of honey mustard. From the outdated, musty, poorly maintained interior to the inattentive staff to the painfully slow kitchen, I was extremely displeased with all aspects of my dining experience. I will look elsewhere whenever I dine in the area.

Awful… salad bar is unimaginative and quite limited and skimpy compared to other Ruby salad bars i have been too. Had their newest appetizer they are promoting… terrible…take tiny tiny shrimp and bread them and over fry them… then throw them on a plate… the small portion size only filled half the small plate it was served on. then they threw on some sauce… tasted like warmed up big mac sauce… Thai Shrimp… if you want to waste 10 bucks be my guest and order it… its awful… they bring me my turkey burger and mashed potatoes… the tiny portion of mashed potatoes… they use an ice cream scooper to scoop up your portion… very cheap portion… lousy indifferent service… overall a very creepy cold vibe… NEVER AGAIN!

I wish there was an option to provide «zero stars» as it kills me to give even one for the ability to write this post. I also wish I could erase the memory of having someone else’s very long dark hair in my burger… neither will happen but at least I can help someone contemplating eating at this establishment. I wanted to grab a quick burger and some drinks and was met with the worst dining experience of my life complete with lack of attention from the waitress, food that was ordered and forgotten, food that was cold and yes, food with with someone else’s hair.

AWFUL!!!
Do not go to this location! Had the worst experience. placed our order. NEVER got our appetizer, NEVER got the biscuits, NEVER got our water. Our order FINALLY arrived, burgers were COLD! and there was a large human hair in the burger!!! Manager credited our bill for 2 of our orders for the cold burgers. It was disgusting we could not eat our meals, and left very upset. Will NEVER EVER EVER go there again!!! If I could give this a zero in stars I would!!!

I really wanted to give this place a better review, but it was just too disappointing. For a chain restaurant, I expect a higher standard (and by higher standard I mean basic standard) and unfortunately this place falls short.
I was seated pretty quickly for a Saturday night, and I thought it was a sign of a good dining experience, but sadly that was one of two highlights of the evening. It took more than an hour for our entrees to be served. This leads me to my second highlight, the free biscuits they gave us to make up for the delays. They were pretty tasty, and since they gave us three servings we were happy to have something.
When our food finally arrived, it was just okay. We ordered some pretty basic stuff so I just couldn’t understand the delay. Burgers were standard, chicken dish was good but not spectacular. On this particular evening the place was packed with an older crowd. It’s not a bad thing, but I felt like my table was too loud, and we really weren’t.
The utensils were not fully clean, and the second set we received was the same. So we just combined the clean utensils from both sets. The bathrooms were horrendous. Unkept, broken, neglected. Completely unacceptable for a chain.
The waiter tried to be gracious, but after a certain amount of time there wasn’t much more he could say. He did comp the dessert for us. Again, dessert was just okay.
This place has all the signs of a place on a downward spiral and that’s a shame. It’s in a good location and the last thing I would want is for this place to fold. However if management reads reviews, they should see all the items they need to turn this place around.

Been here twice and had the exact same bizarre problem both times, 2^nd time I just walked out. No utensils on the table!!! My first time it took 15 minutes after I got my salad to get a fork, by the time I got one my entrée came out, next time happened again, I just left.

Great food off of the adult menu. Not a lot of options on the children’s menu. Also salad bar is great

I wish you could give ZERO stars. Everything about this place is nasty. The décor, bathrooms, waitstaff and chefs are just horrible. We had a terrible experience in the past and once again gave it another shot and it was worse.
The place was empty and for good reason but they could even get it right with only 3 tables.
I will NEVER go to another Ruby Tuesdays as long as I live! No way — no how — never ever!

I’m so sorry… I used to love this location… I ordered the Petite sirloin no seasoning, medium rare and salad bar and green beans with butter.
We went at 3pm on a Saturday, it was not busy.
Salad bar was not restocked and was dirty. I asked for more gems out took 15 minutes. Then they were out of croutons that took 20 minutes, I was told they were needed to be made.
My sirloin came seasoned and we’ll done. I returned and no one came to apologize. The next one was med well, but I was hungry and they forgot the butter for the green beans.
Not at all happy… A manager should of come to apologize.
Shall not go back!

Way better than Applebee’s or Friday’s. The food is well prepared and tastes delicious. Great bar as well. Always a good meal and the burgers are the best kept secrete in the world.

What happened here? Used to come here all the time after work with friends and coworkers. Used to come with hubby and kids a lot! Moved to the other side of the island and haven’t been back in years. Totally redone. Not bad, but not the same. Food was nothing to even mention and oddly enough, our waiter kept asking after every order if it was «to go»? Huh? We’re seated… At a table… With 6 people who all just sat down. Why would we want it to go?
Just strange– and sad to see it changed so much,
And not for the better:(

I’ve been coming to this Ruby Tuesday location for many years because it is fairly close to where I live and I’ve seen it change several times (including one total renovation). I’ve personally noticed in the past that some of the managers cared about the service and some didn’t and it effected the wait staff. Right now, they are on their game.
Ruby Tuesday recently introduced a new menu including «Chef Inspired» creations and I’ve had the Salmon Florentine the last two times I was there which is nice because it comes with a choice of two sides or one side and the Salad Bar. This location has by far the best Salad Bar on this part of the Island, so I always get that. And since it is included with the dish, it is a great deal for a sit down restaurant with waiter service. The dish itself is very good and I would recommend it.