good products and great customer service! the few times that we have had an issue with their product they’ve made it right without any hassle or having to jump through hoops. in fact, one time something happened with my husbands device which caused him to loose all of his juice that was in it at the time and they not only take care of it and replaced the part but they refilled his juice for him! they go above and beyond here! we have tried many e-cig places but this is where we send all of our friends.