Trek Bicycle Store

Definitely high end merchandise for the serious hobbyist. I recommend this place for serious bikers. The guys at the store are awesome sauce, they were busy but greeted us as soon as they were available. very nice store prices are moderate to high end. I love that they have a clearance rack for small items.

These guys know their stuff! Always get great advice and info here. Good prices and worth the trip!

Bought a new Domane 4.5 in summer 2013. Bike was in for a free service inspection and to replace a crank bearing. Had to return to the shop after the inspection because trim and brakes were poorly adjusted. Crank bearing replaced on a $ 3k bike in less than 700 miles and 8 months after purchase and no warranty??? Employees were rude to boot… Lots of other bike stores and brands, won’t set foot in this store again.

I purchased a bike online from a different manufacturer and the bike needed quite a bit of tuning to get it set up. I took it to another highly rated store in town and they did a reasonable job but I continued to have problems with shifting and chainsuck. I took it to the Trek store and they did a fabulous job. It was shocking how much better the bike was shifting and rode after they had tuned it. They did an outstanding job. Thanks Joel!

After checking out several different bicycle shops around town, my wife and I finally made it out to the Trek store to try and find the perfect hybrid bike. As newbies to the sport of biking we were looking for all the help we could get. Sean gave us the most amazing service! He informed us about the difference between the different types of hybrids, he allowed us to test ride several different bikes, and when we couldn’t find exactly what we were looking for there, he contacted other stores to inquire about their availability. His support ultimately led us to the Independence store where we found our perfect bikes. We will definitely return anytime we need service, gear, or other supplies.

This is a busy store but the staff is very good at making sure everyone is being taken care of. Great selection of aftermarket accessories and clothing, good sales and 30 day price difference guarantee on bikes.

I have been riding trails for years. Bought a brand new shiny Trek mountain bike. On my first ride, before I made it to the first trail I crash it on a concrete curb! Bike flies over my head bangs into the sidewalk with full force. The dérailleur is bent, the gears are not shifting, its a wreck! How embarrassing and totally my fault. Drive the bike to the store expecting a huge repair bill on a brand new bike. Sean was the tech that helped me. Replaced a bunch of parts, spent a bunch of time, sent me on my way free of charge. Said he appreciated my honesty. Wow! Good karma for good people. Thank you.

I have been purchasing from the Shawnee Trek Store for many years and have rarely walked away unsatisfied. The staff is always willing to not just talk bikes for the purpose of a sale, but talk bikes and cycling for the love of the sport.
Just over a year back I was shopping for a new bike. It had been many years since my last upgrade so it was investment time once again. A primary consideration in making my purchase was that the the frame be produced in the USA. Not just assembled here, but made here by American workers in an American facility — the Trek Madone 6 series is just that. It took many visits, and multiple conversations with the staff to make my final decision. The highest praise I can give any sales person (or persons) is that they show interest in the client no matter the outcome. The sales and management staff at the Trek Store never made me feel hurried in the process, always treated me like I was their best customer, and never failed to provide answers to my questions, no matter how obscure or geeky they might have been.
Good people, great bikes — If you’re shopping for some new cycling goodness you should stop into the Shawnee Trek Bicycle Store location.
DC

I don’t own a Trek, but have brought my bike here a number of times for service, and to purchase other accessories. I tend to be very picky about bike shops, because in my opinion, they’re only as good as the employees. This store has, time and again, met or exceeded my service expectations. The employees have always been decent to me, and most importantly, they’re never condescending. (Which was especially important when I first started biking and knew zilch about everything.)
On my latest visit, I took my bike in after a minor crash. I feared a huge bill, as the handlebar appeared to be slightly screwed up. The Trek guy was able to make a minor adjustment and get my on my way, for no charge. All in all, a very good place that I highly recommend.

I went in to this bike shop just to check out some options and prices. The staff wasn’t pushy at all. They were very helpful and informative, with the knowledge to back it up. An hour later, I decided to come back and buy one.
Although I never thought I’d spend this much money on a bike, I’m glad I did because I use it at least 4 times a week. It’s reassuring to know that I get free service on it for 3 years too.
After using the bike itself for the past 2 weeks, I couldn’t be happier. It is a solid bike that can get me up and down just about any mountain my muscles could handle at this point. It shifts flawlessly and has the smoothest ride I’ve ever experienced, although to be honest I haven’t experienced much besides a bmx bike as a kid and a $ 100 walmart mountain bike.
Only reason I gave it ⁴⁄₅ stars was because the price doesn’t include a kickstand, water bottle holder, or anything else. Kind of disappointing given how much the bikes are. I ended up going through amazon and walmart for cheaper accessories.

Time to pack up that wreck of a bicycle with no brakes and cash it in for a new Trek! Both times I have been to this store have been to spend lots of money. But that’s OK because I am now the proud owner of a Women’s Specific Design Trek Mountain Bike with a 3 year full service warranty.
Joel and Tyler were both helpful, knowledgeable, total bikesters (like hipsters, only bikesters), and friendly. They listened to our needs and wants and recommended bikes that would fit our beginner styles.
The selection is large for any style of bike you’re looking for. I saw $ 10,000 bikes and beach cruisers. Toddler bikes and bicycles built for two!
If you are really into biking or just beginning, the Trek store is a great place to be.

They had a good selection of bikes. It’s quite a large store. I got there shortly after it opened today and there were lots of people looking to buy bikes, accessories, tune up and just chat. They have a blog and they apparently have meets, demo’s, etc. often.
I spoke to Sean there. Told him what I was looking for and he steered me towards 2 different types of bikes. Once I settled on what I thought I wanted, I took it out for a road test. Pepperred him with questions and he knew all the answers. He helped me figure out what accessories I needed and wrote it all down for me so that I could review it later.
I ended up coming back a second time and taking it out for another road test. He remembered everything we had gone over 4 hours earlier. The entire staff appears friendly and likes to work there. Lots of smiles. Lots of smiles for customers as well.
So, I ended up buying the bike. Of note, there is a Spring sale going on, so I took advantage of that. They’ll be putting it together and calling me shortly to pick it up.
They also offer free tuneups for 3 years. No sales pressure. No one tried to sell me a bike that I didn’t need or a higher end model once I told them what price I was looking for in an entry level.