WestGlen Eyecare

I have known Dr Eric Beatty professionally for over a decade. He and his wife, Dr Andrea Beatty have created a beautiful, state-​of-​the-​art boutique practice in the heart of Western Shawnee. They take great care of their patients and always offer the latest frame styles, and lens technologies. The caring staff is intelligent and determined to give each and every patient a great experience every time. I highly recommend the Beatty’s and their practice.

I will be taking my business else where. The doctor was okay but sorta rushed me through my exam, never had the one or two so dang fast. Didn’t really care though cause she was nice but it was when I went to buy my glasses that this place failed. The lady came to help me with my glasses pitches was a blond younger girl. She was very peppy and nice, but very blunt and rude. I found funky frames I absolutely loved! I’m funky, I told her repeatedly I wasn’t joking about like the larger tortoise frames I feel lots of girls are wearing. She told me I would regret my but and just was so rude. At one point ask me to hand her the glasses and put them on then said «See the larger look only fits people with fat faces like mine». I finely grimly said well tell me what to buy then and she ran around getting little square frames. I was done, I will take my else where. Just made me feel like I was an idiot.

My eye check was great, very pleased. The optical department — terrible, so it knocks my rating down. The day of my appointment, I walked around looking for glasses… no one came to help though front desk people saw me looking (they could have let the optical people know.) Finally an optical gal attended to me but zero customer service skills… a bit grumpy and not really helping when I was looking for a specific style. I tried shopping one more time (thinking the first time was an ‘off’ day) after I picked up my contacts. Again, I walked around for at least 15 min, no help or even acknowledgement I was there by optical employees… and one definitely saw me. I bought frames from Highpoint Family Vision (very helpful! there) which I discovered is closer to me anyway.

I’ve been bouncing around to different eye doctors for the past 5 or 6 years and while none of my experiences have been particularly bad, none of them were good enough to make me come back. That changed today when I had my first appointment with Dr. Beatty (Eric). The office is very nice and front desk and eye care staff are welcoming. Dr. Beatty was so friendly and genuine. He spent a good 10 – 15 minutes talking with me and explaining some interesting things about my eyes. I never felt rushed or like he was just there to make his quick rounds and get on to the next patient which is something I’ve experienced nearly everywhere else I’ve been. I will definitely be coming back next year.

WestGlen EyeCare did an amazing service when I got my new glasses this year. The staff is friendly, my old glasses they broke and the next day I went for my eye exam and to order new glasses and they rush my order to get them no later then 2 days. I want to thank them for there amazing service.

I have worked closely with Drs. Eric and Annie Beatty for years, providing team care for patients requiring cataract surgery and LASIK. They are both excellent physicians and provide care at the highest level. They are adept at managing difficult cases and I often consult them for their expertise. The practice is very well run with attention to every detail of the patient experience. I recommend these physicians highly. Aaron Florkowski, MD

Dr Eric Beatty was able to fine tune my prescription which made an awesome difference. My previous doc failed for two years to really hear my struggles. The new ray ban glasses and lenses turn out great and a better cost then romanelli.

Dr Beatty (actually both Annie and Eric) are fantastic. This place is the full package. GREAT doctors, friendly staff and phenomenal facility. You have never seen and optometrist’s office like Westglen Eyecare.
I met with Dr, Eric Beatty last week and he is a super nice and personable guy.
They have a wide range of eyewear but I love browsing through the store and checking out the upscale brands.

This was my first visit to an optometrist. Dr. Gerson was great and his staff is very friendly. However, I was told my glasses would be ready in 10 days. It’s been 14 days and I had to call the office to check the status. It turns out they don’t even have my frames in yet. If they ordered my frames on the day I picked them out, 2 weeks ago, they should have them by now. I’m not impressed with the customer service so far. It’s too bad, because the experience was great when I was in their office.