Staples

The few times I have been in here I have not been asked if I need help. Also they rarely have what I am looking for, and I kick myself every time I go here, only to have to order it on Amazon. Today I was simply looking for pink folders — they had a variety pack with 2 but I needed all pink — this does not seem like a far fetched request for a office supplies store. I did like their line of I believe Cynthia Rowley supplies which are hidden all the way in the last aisle which makes no sense. While I am still living here I will come here only out of immediate necessity. Another positive (although I have no need to use it) is they do have a post office location in here.

WOW what an incompetent group of employees! I ordered holiday card online that were suppose to be ready within 24 hours. I get an e-​mail the next day at 10AM saying my cards were ready. I arrive at Staples in Shelton around 4:30PM to pick up the cards and I’m told they are not ready and to come back tomorrow. WHAT? There’s 3 employees just standing around doing absolutely nothing so I asked for the manager. A women comes out and I explain the situation and show her my e-​mail. She asks where the e-​mail came from — it’s from staples you idiot! She then went behind the print counter, comes back and says oh your cards need to be cut. They were literally in my hands 30 seconds later. REALLY? All they had to do was send them through a machine yet that was going to take another day. On my way out the lady who was «too busy to send my cards through the machine» was smoking a cigarette in front of the store so I also got a lung full of smoke on the way out. This staples needs a serious evaluation by headquarters!

This store is a smaller version of other Staples stores and quite adequate, and I’ll tell you why:
Nowadays more and more people order online and Staples gives great online deals so what I do is load up my cashback toolbar, place my order, get my 6.7% cashback in addition to online discounts (14.4% cashback for copy and print jobs), and then hop over to the store to pick it up and any incidentals I may have forgotten, or whatever catches my eye.
If you want to know about how you can shop smart at Staples check my profile.

Don’t go for the copy paper rebate! If you want to buy 5 reams of copy paper they charge you 26.99 plus state tax… Then you get a receipt and rebate form that is 16 inches long… Don’t even try to to to
because it is just plain difficult… Then you don’t even get a rebate… You get a charge card with $ 17 bucks on it which cannot be cashed in… What a pain in the A**…

great service very clean store.

I love Staples. Sort of like the office supply answer to the Container Store. I could be here for hours, interminably roaming about the aisles until my partner pried me away from the store.
This store is next to the Panera in Shelton, easy distance from the hotels, techie district and office complexes that have sprouted on the Route 8 corridor. Despite the busy interior, it has very friendly and knowledgeable employees. I was made to feel at home and loved the visit.