McDonald’s

Everytime I go to this place they short fill your drink! Last time I went I asked the lady to please fill it and she gave me a dirty look. Then she finds a dirty cup and totally overfills it so it spills in the car. The cup was all sticky in the outside like she spilled pop on it and then let it dry!!! Lucky I had paper towels in the car so I didn’t get a drop on anything!!! What a ass to do that!!! I had to wipe off the cup with a wet rag and it was filthy!!! NASTY PLACE GO TO MORTON GROVE MCDONALDS!!!

The relatively new remodeling is welcome, but there are some improvements needed. This is a summary of our experience today:
1. Forgot to include sausage in the sausage McMuffin with egg (to go order).
2. When I returned with the sandwich (see item 1 above) I found the entire front Staff standing with their backs to customers, talking amonst themselves, rather than facing the restaurant, in case someone needs help.
3. The sell breakfast all day (nice!) but they don’t provide salt or pepper. And they don’t ask if you would like salt or pepper. You have to go back and ask.
4. There is a sign posted that claims there is 30 minute maximum eating time allowed! And it says that the manager «must» enforce this rule. How unwelcoming is that?! I saw an old guy having a coffee, checking his watch. I think I know why now. The other stuff is readily overlooked, but based on this rule, alone, I will never, ever come back to this location.
Food: 3 stars («3 stars» is my code for average)
Ambiance: 3 stars
Service: 0 stars

It’s a very busy McDonald’s on the corner of Dempster and Gross Point road. Came here really because nothing else was open for Thanksgiving for a quick lunch.
The food is standard fair and service was good.
The french fries are not as flavorful as they used to be and they were very dry.

Slowest. Drive-​thru. Ever. (Ever.)

Let me tell you about the people here at McDonalds. Rude and truly disrespectful. With the way I was treated yesterday by two employees and a manager they don’t deserve to have a job with human interaction. An employee argued with me saying that I changed my mind on an order, which I didn’t. Then another employee instigated it further by sayin «she just gets frustrated when people change their orders last minute». I mean why are you people arguing with a customer? 90% of the job is to put the order in the bag. I got home and found that they had given me the wrong order again. I went back and the manager already knew the order was messed up and asked «what do you wanna do?» I asked for the right order and an apology. Got the right order and a free drink which I declined. I understand mistakes happen, but being disrespectful for no reason and then not apologizing I won’t tolerate. I’ll be calling corporate about this experience and let them know in detail names and even took a video to prove how I was treated, I’ll be emailing that over. If you don’t like your job then go some where else. The three employees that I dealt with aren’t fit to clean a port o potty in my opinion.

I usually don’t review big chains like this but this specific place I had to. Our family calls this place the horrible McDonalds in reference to their service. It’s close and the only reason we go here but out of all the times we’ve been here, I’ve never had a complete order that was correct. So, now if we order from here, we always have to check the bag. They’ve tried to explain before that a «plain mcdouble, ketchup only» means it comes with cheese and if I don’t want something I should say «no _​_​_​_​» instead of plain because it’s not the way your supposed to order… I was stunned, really! Talk about horrendous service.
If you can avoid this place, just avoid it.,

We waited 35 minutes to get just 2 simple meals. I don’t know what’s wrong with this location, but it really need to be faster.

The food here is mostly good. I usually don’t go to McDonalds however when I do I usually come to this place. The food served usually is closer to fresh looking than other McDonalds I have been to. The employee’s however aren’t the nicest people. I understand they may not like their jobs but that doesn’t mean they can treat people with little respect. If it weren’t for one employee who usually is nice I would have given this place two stars. In any case, the food usually tastes fresh at almost all times of the day, so I recommend this McDonalds for their food.

This McDonald’s is the closest one to my house so my family and I go there often, especially through the drive thru. They are fast! Plus, my order has never been incorrectly served. The employees are nice and efficient. The building needs an update overall to keep up with the newer McDonald’s, but other than that, this is a great place to eat in or take out. In nicer weather, we will walk to this McDonald’s and play at the outdoor playland.

If I visited McDonald’s on a regular bases I would perhaps give a higher rating, but since I only got a dipped ice cream and it wasn’t too tasty — at least, not what I expected; I can only offer three stars.
I was in the drive-​through and thought it would take a few minutes — wrong. I guess I should have gone in. The service was pleasant, respectful, professional,)the young man apologized for the wait), but the ice cream was poor.
It was hot and I thought it would be a nice treat after working inside without air conditioning in my classroom. I remembered soft serve from when I was a tiny tike, (I know I’m still tiny — haven’t grown too much); but what a disappointment — so much for memories. And the chocolate that they used to dip was bland.
You had your chance McDonald’s — I suppose you’re better at burgers, but alas — I don’t eat the beef!

This is, hands down, the BEST McDonalds around. Freshest, fastest, nicest staff. Comfortable. The manager, Vince is the best! I attribute the great service and organization to his management. He always has a smile on his face and a kind word to say, which creates a great atmosphere in which to work in and to visit.
Go to this location if you want your Mickey-​D fix!

Nice… but nothing spectacular.
Quick andfast… as fast food places usually are.

We come here quite often since we like to visit the Northwestern Uni and walk through there. We only bought things in drive-​through. The service was really fast, we never waited for more than 1 minute!

I stopped in one early Saturday morning. Using the drive-​thru I ordered a medium cup of coffee. I paid for it and picked up my order. Unfortunately, there was no creamer in my bag. I had to park and go into the restaurant. After a short wait the counter person gave me the creamer and apologized.

HORRIBLE SERVICE. RUDE EMPLOYEES. I’ve never been treated so disrespectfully… at a MCDONALDS. The lady gave me a half melted sundae, and a Strawberry Lemonade that was melted and a little more than half full. I asked the lady why she was giving me half of a medium Strawberry Lemonade, and all she did was shrug. The atmosphere was chaotic, people were all over the place, management wasn’t doing anything to keep the noisy obnoxious people calm. Moreover, the staff looked incompetent. Someone i believed to be a manager was scolding one of the employees for being on his phone… in front of everybody. I left the horrid place outraged and quickly called corporate to file a complaint. On the phone waiting, I decided to munch on my fries, and I very quickly found out they were STALE.
This isn’t the first time I had issues with this Mcdonalds. The past two times I went, they messed up my order. Twice. And the first time, it took them three tries to get my order right.
The owner of the location decided to call a couple days later to apologize. She told me she’d call back in a couple of days, but never did.

I don’t care if this is right around the corner from my office, I’m done with this location. Just went through the drive thru for lunch and not only did we get rushed and cranked at by not one, but two employees through the line after telling them the order on the screen was wrong, but they forgot all the BBQ sauce. I can understand if they shorted us, but no, nothing. And this isn’t the first time. This is the only location I have EVER been to that doesn’t ever give out sauce. No matter how clearly I say it or if they have it on the order screen.
If this had been my first time complaining, maybe I wouldn’t be so quick to drop them, but every time my complaints roll off their shoulders…

Friendly service but the McNuggets were not warm as they should be.

The manager of the location contacted me via phone but I asked him to address my complaint via email as I was very busy. He was very nice and apologetic on the phone and via email. I was surprised to have such speedy response and thanked him for his time. I also sent him a link to these reviews so he could see I’m not the only one thinking this way.
Hope they make some changes because this location is convenient but I refuse to go somewhere that frustrates me every, or nearly every, visit.

This place is OK to eat when there no choices left, I really try to skip this places and eat healthy.