Old Navy

Old Navy is a staple at most shopping centers. It provides clothing that may not last as long or fit as correctly, but the prices most often reflect that. It’s hit or miss. This particular location, in Smithfield Crossings, is a disaster. It is SEVERELY understaffed, to the point where they don’t even have a dressing room attendant and all of the rooms were trashed with piles of clothing. Had I been a thief, this would be the place to go. It looks as though half of their inventory walked away because nothing was folded neatly and racks were bare. (The clothes were probably in the dressing room!) It was a disgrace and overshadowed my need for winter gear — which btw — there was NONE. In January. This is New England, people. No one needs spring clothing days before our first snow storm. Ugh.
The store was in such disarray, it will definitely make me think twice before attempting to shop there again.

Honestly I don’t usually go here too often. The clothes are a little boring for me. I’m a bling bling kind of gal but they do have some great jeans. I love the rock star ones. They hug in all the right places. They also have some great priced workout clothes that are very cute. My only complaint with this location is that there is usually only one register open and always a long line. I prefer to buy things on their website rather than wait in line.

Old Navy is one of my favorite stores to begin with, but I find this location superior to the rest around here.
The store itself is bright, clean and well-​organized. They utilize the space well so it doesn’t feel crowded in here even when it’s busy.
NO CREEPY MANNEQUINS. I hate hate hate hate the classic Old Navy mannequins with the creepy looking faces. This store just uses body mannequins with no face on them. It is so refreshing for people like me that have a silly phobia of puppets/​dolls/​mannequins and things of that nature. I feel like I can shop here and I’m not going to be attacked by some creepy looking thing. Dear Old Navy, PLEASE do to your other stores what you have done here!
The employees here are always super nice too. They often compliment my purchases and make suggestions based on what they think I’d like.
There’s almost never a long line at the registers, and when there is, it moves quickly. The fitting rooms are pretty much the same deal, and they keep them really clean as well.
Even though this store is in The Crossings, I usually don’t have trouble parking, and since it’s near the front of the plaza it’s pretty easy to get in and out of there.

This is the cleanest Old Navy I’ve ever seen! Great staff, great deals, and never too busy like the ones in the mall.