Anton’s Cleaners

I have used Anton’s for about 2 years for my dry cleaning. I usually go there by car on the weekends since I do not live within walking distance. The weekend hours were recently decreased; for instance Sunday hours were reduced from 10 am-​5 pm to 11 am-​4 pm. Today (Sunday) I made a trip there at 2:30 pm; the place was closed. An hour later I rode by, and the store was still closed. After I get my clothes from there, I will never return. That is no way to run a business.

I went there for the first after moving into the area and brought my dress that costs 4 figures. I found a big stain when I went to pick it up, and when I asked, they were like «oh, didn’t you drop it off as is.» They had to redo it again. I should have read the comments first before going. The reviews are helpful and sums up my experience. Never again setting my foot there.

The price is high, but they do good work. I’ve gone to several different dry cleaners in the Boston/​Cambridge/​Somerville area, and Anton’s work is the cleanest. They always get stains out and my clothes come back neatly pressed. One time, I got to the place right at closing and even though the person was worried she would get in trouble for staying open late she still let me pick up my clothes.

This location gets mixed reviews, to an almost polar extent.
For shirts and easily laundered items, they’re returned perfectly clean, starched if requested and read to get more wine spilled on them in a day or two. Pricing is reasonable, esp with the deals their official website is always running.
For suits, however, I’ve had two awkward interactions during which I explained to the employees that it didn’t seem as though anything had been done to items in question. Minor details: random wrinkles and creases from normal wear remain, not even the faintest smell of dry cleaning chemicals, a buck or a tissue in prefect conditional tucked in a pocket.
One conversation lead to the charge for the suit being refunded, the other, only a counter interrogation: «How can you be sure it wasn’t cleaned?» Touché, Moriarty.
Quick, crisp button-​ups? Yes, the convenient location and turnaround time will bring me back. Elsewhere for the more involved goods.

Warning, their process will damage your oxford shirts, and their management will not compensate your or even apologize for rendering your clothing unwearable. I would strongly suggest you bring your business elsewhere.

Of the 8 items I dropped off, they returned 4 to me saying they couldn’t remove the stains. I took them all to another dry cleaner who was able to remove all the stains completely with no damage to my clothing.

I have continued to go to Anton’s out of convenience since they are so close to my house, but after my most recent few «incidents» with them I am beginning to rethink this.
Incident 1: Send jacket in to be spot-treated…said jacket comes back with MORE stains. Anton’s did redo it at no cost, but I was w’ out the jacket for even longer.
Incident 2: Had 2 dresses that needed new zippers b/​c track on zippers was messed up. When I picked them up they looked the same, but I thought maybe Anton’s had just found zippers that looked really close to the orignal… fast forward to a week later when the zip on my dress breaks on the way to work… thanks Anton’s! I brought back in and it was repaired for free, but still!
Incident 3: Brought in 2 pairs of pants to get hemmed and a suit to get dry cleaned. Went in to pick up pants and suit. Was told that 1 pair of pants was done but they weren’t sure what I wanted done w’ the other pair. Looked at pair that was done and the hem was horrendous and already falling out, sent that back for a redo, picked up suit, and told them what to do w’ other pants. Fast forward to Monday when I go to put my black suit on for work and realize that they have given me a black suit jacket w’ my gray pants that were supposed to get hemmed and are now hemming my perfectly fine black pants… call them and they apologize but will be going in tonight to see what the damage and what they will do for me $ wise.
I don’t necessarily think the customer service is bad here, I just think there is one girl who is really ditsy and always messes up labeling of things, I also think the seamstress must be horrendous since most of my issues have had to do w’ tailoring. This place is to pricey to have such bad tailoring so after I finally get all my clothes back I’ll definitely be taking my business else where.

My friend had 5 – 6 sport coats done at once. Half of them he got back without buttons… When we brought back and confronted this establishment about it they didn’t really seem phased, like it happens all the time and they did not offer up any restatution.
On a seperate occation I brought in a jacket to get done. Had my name on it so it was pretty easy to know it was mine. I was in the area later that day and walk by someone that I noticed was wearing it. I felt like I was in a bad sitcom episode.

DO NOT GO HERE!
They lost my jacket and didnt even appologize about it. Worst customer service with bad attitudes.
You have been warned

While the business is called Anton’s Cleaners and not Anton’s Tailors, I have to say that half of the work that they did on my clothing was shockingly incompetent. How complicated are buttons? Apparently, very…
Was everything clean when I picked it up? Yes. I think so. The suits weren’t really that dirty to begin with, so it’s tough to say how clean they were post pickup. However, I asked that three buttons be sewn onto two garments. One was a blazer and one was a suit jacket.
Blazer: Black with two metal buttons. They used a lighter blue thread that looked terrible. It didn’t really matter anyway as the button fell off the next day from normal use.
Suit Jacket: Pulled it out of the plastic to wear it yesterday (it has been about a month since I visited). Low and behold… the buttons are FALLING OFF of the jacket that I haven’t yet worn.
I don’t know what the deal is with this place, but I think they’re telling me that my business isn’t welcome. Normally I would have the patience to revisit and give them the opportunity to fix the problem… but the work was so shoddy (and not inexpensive) that I don’t even want to revisit.
Wow…who knew I could get that fired up about buttons?
Dry cleaner /​alteration fail.

speedy service, really went ABOVE AND BEYOND. i brought in my boyfriend’s suit on monday morning, needing it by tuesday night; there was a small tear at the corner of the back pocket, when i asked about repairs/​alterations/​mending– she explained that the usual woman comes in once a week on saturdays… and then she offered to take it home and give it a shot for me!!! AMAZING! WHO OFFERS SERVICE LIKE THAT?! this was my first time going there– they’ve got a loyal customer in me. just spoke with the boyfriend– the pants look good as new.

After receiving supremely bad customer service from the owner of another cleaning business I used for many years, I decided to take my business elsewhere and I found Anton’s, a place semi-​close to my house.
I only get things cleaned about twice a month, but when I do I need the service to be good. Anton’s is a bit pricey, however the lady who always seems to be there when I go in is very cheerful and pleasant so it softens the blow to my wallet a bit. To make matters better, when I took a pair of pants in that needed cleaning and some minor tailoring, she actually offered to take them home with her to fix because the seamstress was not going to be in until the weekend and i needed the pants in 2 days. When someone goes above and beyond what is required of them to make the customer happy without being expected or asked to, it’s rare and flat out nice. I feel fine paying the higher price when I know that the customer service is way better than it has to be. Until I move, Anton’s is my cleaner.

I have been going to Anton’s for a few months now. I think the prices are a bit high but about the same as other’s in the area.
The same-​day dry cleaning is very useful. Although my previous dry-​cleaner cost significantly less, I often had to wait 3 – 4 business days for my stuff.
I don’t have a reason to switch yet, and will probably continue to use this place until I have one.

When I moved into my apartment I was excited to see a dry cleaners so close by. Of course, it was too good to be true.
The first time I brought a blazer over to be cleaned I got it back and noticed not only were there weird creases, but all the color had run, leaving the jacket with an «attractive» spiderweb pattern all over it. They ended up not charging me for the dry cleaning but said it was an issue with the coat — odd since I’d never had this issue getting it cleaned before.
I gave them a second chance with a white button down, and while they managed to get a small stain out, the shirt still didn’t seem clean.

Overall the customer service was good and the items were ready for pick up according to schedule. The lady at the counter was pleasant and MOST of my clothes came back better than I had left them.
Unfortunately I had gone to Anton’s to have a dress cleaned for a wedding that weekend and when I picked up the clothing, I was in such a rush that I didn’t carefully inspect all of my items. Turns out the dress that I had dry cleaned came back to me a different two-​toned color than I had left it with them. I’m not sure if I didn’t read the tag on the dress or if it was an oversight on their part, but needless to say, I was none to happy. (and I was too unorganized to take the dress back to explain the error — off to good will it went!)

Very easy to use & having same day service @ the same price w/​the drop off is hard to beat. They’re also open later so you can drop off before 9am & pick up everything after 5pm. Very convenient & the price is competitive. My only beef w/​these guys is I have a lot of cracked buttons from their pressing process. I haven’t tried getting replacements added on, but I’m assuming they’ll do it @ a reasonable price.

warning: maybe I’m awarding an extra star for the other Anton’s I now use.
I’ve sent them shirts, suits, and ties. Overall, decent especially considering the same day service option.
However, I had a bad experience with their tie dry cleaning service. basically, the tie I gave them ended up having an odd crease through it. Sure, it might’ve been cleaned, but it wasn’t wearable.

We were just in need of our first dry cleaning run since moving to Porter Square. The only place we knew of was Zoots, just because they’re so obvious there in the shopping center. So of course I turned to Unilocal for help. A quick search revealed that not only is Anton’s the closest to us, but that the rating is significantly higher than Zoots. And how can you go wrong with same day service at no extra charge? So I took our cleaning over to try them out.
The clothes came back in a timely manner, and were all clean. So, success there. We also, since the order was $ 100 or more, got a $ 5 coupon (you get one for every $ 100 you spend). Not bad. Plus they recycle pretty much everything, including their drycleaning fluid, wire hangers, and plastic wrappings.
So I think Anton’s will become our regular cleaner, and I plan on signing up for their VIP express thingy as well (you get some extra services like automatically charging your credit card for no extra cost).

After some bad experiences at Zoots in Porter Square, I took the plunge to try a new cleaner: Anton’s. I’m actually quite surprised it wasn’t even listed here on Unilocal,let alone be here without any reviews!
Anton’s has been my place for the past few months, and I’ve had no problems out of the ordinary. I loved that Zoots had late and weekend hours, email notification, and automatic credit card billing. Anton’s comes close, they’re not rude like Zoots, and — best of all — my clothes don’t get ruined.
Like Zoots, Anton’s *does* have late hours (until 8) on weekdays, Saturday hours, a night drop, and automatic credit card billing — and you seem to get a $ 5 coupon every so often for mysterious reasons. (Unlike the $ 10 coupons they promise at Zoots that never appear.)
And they’ve got a leg up on Zoots in one department: SAME DAY CLEANING ON EVERYTHING! No special request for it or anything. (Zoots once took 5 weeks to finish one of my orders, so this rocks.)
Hope to see hear some more Anton’s experiences — I am very suspicious of my good experience after some bad ones and need some self-​validation.
UPDATE 5÷20÷07: Now open on Sundays, too.